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Quick Check® 600/800 Series User’s Guide
14 - 1
14
Customer Support
Troubleshooting
Check the version of the software installed in your Quick Check 600/800 Verifier
if you need to contact us for technical assistance. The software version is
defined by the check sum and letter.
♦
To check the software version:
1. Display the menu that begins with Print Results.
2. Press
POWER
.
3. The unit emits four quick beeps and displays the opening screen.
4. Press
→
.
5. The check sum and version letter appear. Write down this information and
then contact Hand Held Products for assistance. (See
"Technical
Assistance" on page 14-1
.)
In rare instances, the Quick Check 600/800 Verifier display may freeze; that is,
nothing appears on the display when you turn on the unit. You can reset the unit
and restore the display as described below.
♦
To restore the display:
1. Press and hold
POWER
down for about 60 seconds.
2. The display should clear.
3. Press
POWER
to turn the unit on.
4. If the unit does not respond, replace the batteries with fresh ones, and then
turn on the unit. The display should reappear. If it does not, contact Hand
Held Products. (See
"Technical Assistance" on page 14-1
.)
Note:
A
fter removing the batteries, you will need to recalibrate the unit as
described in
"Calibrating the Quick Check 600/800 Verifier" on page 1-12
.
Technical Assistance
If you need assistance installing or troubleshooting your imager, please call your
Distributor or the nearest Hand Held Products technical support office:
North America/Canada
Telephone: (800) 782-4263
(8 a.m. to 6 p.m. EST)
Fax number: (315) 554-6705
E-mail: [email protected]
Summary of Contents for Quick Check 600 Series
Page 1: ... User s Guide Quick Check 600 800 Series Bar Code Verifiers ...
Page 22: ...1 16 Quick Check 600 800 Series User s Guide ...
Page 44: ...3 20 Quick Check 600 800 Series User s Guide ...
Page 47: ...Quick Check 600 800 Series User s Guide 4 3 Determining the ISO IEC Symbol Grade ...
Page 48: ...4 4 Quick Check 600 800 Series User s Guide Determining the ISO IEC Symbol Grade continued ...
Page 74: ...5 12 Quick Check 600 800 Series User s Guide ...
Page 88: ...7 6 Quick Check 600 800 Series User s Guide ...
Page 103: ...Quick Check 600 800 Series User s Guide 10 1 10 Flow Charts ...
Page 104: ...10 2 Quick Check 600 800 Series User s Guide ...
Page 105: ...Quick Check 600 800 Series User s Guide 10 3 ...
Page 106: ...10 4 Quick Check 600 800 Series User s Guide ...
Page 107: ...Quick Check 600 800 Series User s Guide 10 5 ...
Page 108: ...10 6 Quick Check 600 800 Series User s Guide ...
Page 109: ...Quick Check 600 800 Series User s Guide 11 1 11 SSTR Codes ...
Page 110: ...11 2 Quick Check 600 800 Series User s Guide ...
Page 111: ...Quick Check 600 800 Series User s Guide 12 1 12 Special Codes ...
Page 112: ...12 2 Quick Check 600 800 Series User s Guide ...
Page 114: ...13 2 Quick Check 600 800 Series User s Guide ...
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