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Technical Bulletin 

          Page 4

 

Document #500014592                                         Rev A                                                ECN 500000010885 

 

 
7)   The device will automatically reboot and begin to install the UPG file contents.  The 

screen will contain a basic boot loader screen and the LED’s will flash.  

Warning!  Do 

not remove AC power, remove the battery, or attempt to manually reboot the system 
at this point, or the system may become unbootable

 
8)  Once the above process is completed the unit will then boot to the today screen. 

 

9) 

Establish an ActiveSync connection to delete the UPG file and install the IPSM 
image

*

:

 Delete the UPG file from the IPSM directory of the 9500 and then copy the 

IPSM image to the IPSM directory.  

 

*

The IPSM image can be obtained from the link below. 

ftp://ftp.handheld.com/Mobility/WM5.0/95xx

 

 

10) 

 

Cold boot the terminal:  

 Press and hold the CTRL and ESC keys for 5 seconds. 

 
 

Storage Card Upgrade: 

For terminals with a storage card, the UPG file can be copied to a storage card, which is 
then inserted in the device. Navigate to "\Storage Card" using File Explorer on the 
terminal and tap the UPG file. 
 

 

Command-line options for programmatic upgrade: 

The HHPUpgrade can be invoked programmatically. The command-line syntax is as 
follows: 

HhpUpgrade.exe [/q] [/U=

upgrade_file

/q or /quiet 

This switch will disable the message dialog box that asks the user to 
confirm flashing the new system files.   If an error occurs, an error-
message box will still be displayed detailing the error. 
 

/U

=upgrade_file

  

Full path and filename of the upgrade image file.  The default is “\My 
Documents\firmware.upg”. 

 

 

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