Hamilton Hopper HSH, Manual

Page: 9 / 28

Document #101-0240 9 04/22/2013
VI. TROUBLESHOOTING
SITUATION PROBABLE CAUSE CORRECTION
Wash prices set incorrectly Check wash prices
Perform HOPPER RUN TEST (See page 11)
Contact the manufacturer for assistance
Coin or foreign material lodged in HOPPER Clear obstruction in HOPPER
Broken connection in wire between
CONTROLLER and HOPPER motor
Locate and repair connection
Output missing from CONTROLLER Contact the manufacturer for assistance
Foreign material in HOPPER Remove foreign material
Output weak from CONTROLLER Contact the manufacturer for assistance
Wash prices set incorrectly Check wash prices
Coins fall back into HOPPER after counting Perform HOPPER RUN TEST (See page 11)
CPU misreads coin count Contact the manufacturer for assistance
Error detected by CONTROLLER Check error message on CONTROLLER and refer to
CONTROLLER Manual.
HOPPER not counting coins
Underpayment of
change, CONTROLLER
does go into “OUT OF
SERVICE”
Overpayment of
change
HOPPER does not run
at all to pay back
change
HOPPER runs slowly
Underpayment of
change, CONTROLLER
does not go into “OUT
OF SERVICE”