Hamamatsu Photonics ORCA-Lighting C14120-20P, Instruction Manual

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ORCA-Lightning Digital CMOS Camera C14120-20P Instruction manual_Ver.2.5
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13. TROUBLSHOOTING
If an abnormality occurs, look up the possible causes in the following tables and, if necessary, report
the details to Hamamatsu subsidiary or your local distributor.
•
When the following measures are taken, turn off the camera and peripherals
and secure a space where you can work stably and do it without risks.
•
Do not attempt to dismantle or modify the camera. Do not touch parts that are
not indicated in this manual.
13-1 TURNING ON THE POWER
Symptom Cause Measures Chapter
Image is not transferred
AC adapter is unconnected to an
electrical outlet Connect the AC adapter
surely
7
AC adapter or other cable is loose
Reconnect the cable and
tighten the fixing screws of
the connector surely
7
AC adapter or other cable is broken Exchange it for a new cable
The fan inside the camera does
not rotate (at Air-cooling) The cooling method of DCAM
Configurator is set to “Water-cooling” Change the setting to
“Air-cooling”
11-5
13-2 ALTHOUGH IMAGES ARE TRANSFERRED
Symptom Cause Measures Chapter
Scratches or discoloration
visible on the screen
Lens is dirty Wipe the lens. 12-1
Image is blurred
Lens is not focused
Contact a Hamamatsu
subsidiary or your local
distributor.
17
Only shadowed images are
output Lens mount cap has been left on Remove the cap.
Amount of light is too much or too low Adjust amount of light.
All screens overflow Too much amount of light Reduce amount of light.
Noise appears on the screen
Ambient temperature is high
Lower the temperature to
25 °C.
Change the cooling method to
Water-cooling.
11
Exogenous noise Find and remove cause.
Poor connection of internal connector Contact a Hamamatsu
subsidiary or your local
distributor.
17
Defective circuit system
Ring a buzzer (beep tone)
The temperature inside the camera
rises abnormality
As soon as turn off the power
switch, unplug the AC supply.
Wait till the temperature falls,
and then remove the cause of
the overheating. After that turn
on the power supply of the
camera again. If the symptom
is unimproved, and the cause
is unidentifiable, contact a
Hamamatsu.
17
The STATUS lamp is lit in red