Troubleshooting
The following table of potential indicators provides a quick reference of the descriptions, probable causes
and most common solutions regarding the operation of the HaloFogger® EXT. If the information in this
table does not describe or solve the problem you are having, contact Customer Service at 1 302-454-8102,
Monday through Friday, 9:00AM to 5:00PM EST.
Symptom
Possible Cause
Solution
No mist is being
produced
The nozzle is clogged
misaligned.
Remove the nozzle and clean according to
the instructions in this manual.
The disinfectant fluid
tank is empty.
Check the fluid level indicator lights. If the
orange light is illuminated, follow the fill
instructions in this manual to refill the tank.
Start button not pressed.
Green indicator light is
blinking
Reservoir Door is not
closed correctly.
Close Reservoir Door making sure it “clicks”
when closed.
Magnet in Reservoir Door
is not in place.
Call Customer Service.
No power
The power cord is not
plugged in or the power
source is not on.
Check to make sure that the power cord is
plugged into both the fogger and the wall
outlet. Then, check to see that the outlet is
working. The green status indicator light
should be illuminated when properly set up.
The fuse is blown.
Check to see if the fuse is blown. Fuse (and
a spare) is located behind a discreet panel
just below where the power cord connects
to the HaloFogger EXT.
Knocking noise
The compressor is not
running properly.
Call Customer Service.
Disinfecting procedure
is interrupted
Power loss during
treatment process
or other unforeseen
circumstances
.
Confirm power has been restored. Re-
enter room after hydrogen peroxide
concentration level is determined to be at
or below 1 ppm. Restart treatment process
from beginning.
HaloFogger® EXT Operation Manual_1911
Extended hose assembly
is not connected correctly.
Check both couplings to verify proper
connection. An audible ‘click’ should be
heard when the couplings are connected
correctly.
Press and hold the Start button for 2
seconds to begin fogging.
The unit not plugged in.
Check to make sure that the power cord
is plugged into both the HaloFogger and
a wall outlet. Then, check to see that the
wall outlet is working. The green status
indicator light should be illuminated when
properly set up.
