6: Maintenance
46
013-RD000-000-02-201510
Note
If these procedures do not correct your device driver problem, you must obtain the
Correcting Device Driver Issues
document from the Ocean Optics website:
http://oceanoptics.com///wp-content/uploads/Correcting-Device-Driver-Issues.pdf
.
Remove the Unknown Device from Windows Device Manager
►
Procedure
1.
Open Windows Device Manager. Consult the Windows operating instructions for your computer
for directions, if needed.
2.
Locate the
Other Devices
option and expand the
Other Devices
selection by clicking on the "
+
"
sign to the immediate left.
Note
Improperly installed USB devices can also appear under the Universal Serial Bus
Controller option. Be sure to check this location if you cannot locate the unknown device.
3.
Locate the unknown device (marked with a large question mark). Right-click on the
Unknown
Device
listing and select the
Uninstall
or
Remove
option.
4.
Click the
OK
button to continue. A warning box appears confirming the removal of the Unknown
Device. Click the
OK
button to confirm the device removal.
5.
Disconnect Jaz from your computer.
6.
Locate the section in this chapter that is appropriate to your operating system and perform the
steps in the following
Remove Improperly Installed Files
Remove Improperly Installed Files
►
Procedure
1.
Open Windows Explorer.
5.
Navigate to the
Windows | INF
directory.
Note
If the INF directory is not visible, you must disable the Hide System Files and Folders
and Hide File Extensions for Known File Types options in Windows Folder Options.
Access Windows Folder Options from Windows Explorer, under the
Tools | Folder
Options
menu selection.
Summary of Contents for Ocean Optics JAZ
Page 6: ...Table of Contents iv 013 RD000 000 02 201510 ...
Page 10: ...About This Manual viii 013 RD000 000 02 201510 ...
Page 18: ...1 Introduction 8 013 RD000 000 02 201510 ...
Page 26: ...3 Operating Jaz 16 013 RD000 000 02 201510 Jaz Main Menu for DPUs dated January 1 2008 ...
Page 28: ...3 Operating Jaz 18 013 RD000 000 02 201510 Jaz Main Menu for DPUs dated after January 1 2008 ...
Page 31: ...4 Operating Jaz 013 RD000 000 02 201510 21 for DPUs after January 1 2008 ...
Page 35: ...4 Operating the JAZ PX Module 013 RD000 000 02 201510 25 JAZ PX Menu JAZ PX Menu Tree ...
Page 36: ...4 Operating the JAZ PX Module 26 013 RD000 000 02 201510 ...
Page 44: ...4 Operating the JAZ PX Module 34 013 RD000 000 02 201510 ...
Page 46: ...5 Operating the JAZ INDY Module 36 013 RD000 000 02 201510 JAZ INDY Menu ...
Page 47: ...5 Operating the JAZ INDY Module 013 RD000 000 02 201510 37 ...
Page 48: ...5 Operating the JAZ INDY Module 38 013 RD000 000 02 201510 ...
Page 49: ...5 Operating the JAZ INDY Module 013 RD000 000 02 201510 39 ...
Page 54: ...5 Operating the JAZ INDY Module 44 013 RD000 000 02 201510 ...
Page 60: ...6 Maintenance 50 013 RD000 000 02 201510 ...