21
15 Fault Diagnosis and Solution
State
Phenomenon
Solution
Before
operation
There is a small amount of water in
the drain pipe and washer-dryer when
using for the first time
The washer-dryer does not operate
Check whether power failure or abnormal power supply occurs
Check whether the power plug is firmly plugged in the socket
Check whether the fuse of power supply or the current breaker
is in good condition
Check whether the power switch is pressed
Check whether the water tap is turned on
Check whether the “delay” function is activated
Check whether the “Start/Pause” button is pressed
Check whether the water tap is tured on and whether water
supply cut-off occurs
Check whether the washer-dryer inclines or shakes
Abnormal noise
Check whether there are foreign bodies such as coins and
zippers in the washer-dryer
Check whether the noise is from the draining pump or motor in
normal operation
Check whether the water inlet filter screen is clogged (If
necessary clean it)
Check whether the water tap and water inlet pipe are frozen
Check whether the “Delay” program is selected
Check whether the “Start/Pause” button is pressed
Check whether the water inlet pipe is bent
Check whether the water pressure is too low
Buttons cannot be operated
No water feed or slow water feed
Water leakage occurs at the water tap
Check whether the“child lock”function is activated
Check whether the shape of water tap is suitable
Check whether the water inlet pipe joint is installed in place
Check whether the water tap is damaged
Refer to the instructions under the title of “Cancel or reselect a
program in the process of running” in the sectionof “13.Other
Functions”
When wash
It is normal and the water is the remaining water of factory
inspection
The following phenomena are not necessarily faults of the washer-dryer. Please check against the following
table before call for servicing. If any fault actually exists, please contact our After-sales Service Department
and do not repair by yourself. Please unplug the power plug before check.
2 Precautions for Use
1.Due to the fluctuation of water pressure, please check all the joints of water inlet pipe, water tap and drain
pipe for firm connection before washing every time. In case of loose water pipe connection or water leakage,
please turn off the water tap and take proper measures or contact our After-sales Service Department for
reconnection. Only after such faults are cleared can you use it again.
2.When the washer-dryer is not in use, please keep the door slightly open and towel off both the window
pad and door glass to avoid unpleasant smell. Do not cover the washer-dryer with a plastic bag to avoid
moisture staying in it.
3.Do not place any heavy object, heat-producing appliance and item liable to water/liquid leakage on the
table top to avoid deformation of the tabletop panel and plastic parts.
4.Do not wash such waterproof articles as raincoat, bicycle cover and down products as well as carpet to
avoid abnormal vibration or damage to such articles.
5.Please add a proper amount of washing powder, detergent (or bleach) and softener in corresponding
chambers of the distributor box before starting the selected program. Do not open the distributor box
during the program running to avoid some detergent (or bleach) left in its chamber.
6.If a brassiere with steel wire is washed in the washer-dryer, the steel wire may bounce out. Therefore,
do not wash any brassiere with steel wire in order to protect the washer-dryer.
7.The washer-dryer’s door is equipped with a self-lock safety device. Press the “Start/Pause” button to
make the washer-dryer in pause (if the washer-dryer is operating). Only when the washer-dryer is in the safe
state (the water level is below the lower edge of sight glass, the temperature inside of the drum is below
50 °C and the inner drum is not rotating) and the door lock icon is not illuminated can you open the door by
pressing the door-opening button. Never forcibly open the door before the washer-dryer enters the safe state
8.Turn off the water supply and power supply after finishing washing every time. Meanwhile, clean the sight
glass window pad interlining to prevent contaminants from tainting the clothes again.
9.The washer-dryer described in this manual is equipped with downward drainage system. Please
install the washer-dryer in a location with floor drainer.
10.Using the washer-dryer at or below 0 °C may damage the water inlet valve and drainage system.
If the washer-dryer is stored at or below 0 °C, be sure to move and leave it in the environment at room
temperature for 2-4 hours
before use.
11.Do not put the clothes tainted with chemicals into the washer-dryer.
12.It is prohibited to dry the clothes with oil stains to avoid fire hazard.
13.When any program other than “Supporter Dry” is selected, it is prohibited to put the drying rack into
the washer-dryer to avoid damage to the washer-dryer.
14.When using the washer-dryer’s drawer:
Do not put any flammable, explosive and corrosive substance in the drawer. Do not pour detergent and
washing powder into the drawer to prevent the drawer from being contaminated. The maximum weight
of all the items in the drawer must not exceed 5kg. Please close the drawer immediately after you use it.
Neither should you put wet clothes on the drawer, nor allow the children to play with and step on the drawer
to avoid deformation or damage of the drawer.
to avoid damage to the door or scald.
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