30
TrOUBLESHOOTiNg
Troubleshooting chart
If there is a problem, check the chart below to see if you can fix it. If the problem cannot
be fixed or persists, call your Authorised Repairer or Customer Care.
PrOBLEM
POSSiBLE CAUSE
wHAT TO dO
Baking too brown
on top
Oven not preheated.
Always preheat the oven until the
temperature indicator light goes
out. FAN BAKE and BAKE take
approximately 15-20 minutes to
preheat. FAN FORCED preheats in
approximately 13-17 minutes.
Baking tins too large for
the recipe.
Use correctly sized baking tins.
Baking tins not evenly
spaced on the shelves.
Stagger baking tins so that there’s at
least 3 cm between the tin and the
oven wall. This is to allow hot air and
radiant energy to circulate better.
Baking not evenly sized
on trays eg scones and
biscuits.
Make items in a batch the same size
and shape and space them evenly over
the trays.
Shelf position too high for
specific function.
Lower shelf position by one.
Baking at too high a
temperature.
Lower the temperature.
Baking too brown
on bottom
Baking tins too large for
the recipe.
Use correctly sized tins.
Position of shelf too low in
the oven.
Cook one shelf higher.
Opening the oven door
frequently during baking.
Do not open the door until at least 3/4
of the cooking time has passed.
Baking temperature too
high.
Lower the temperature.
