CARBON FILTERS - CHANGE EVERY 6 MONTHS*
The carbon filter cartridges are replaceable activated carbon cartridges located in stages 1 and
3. It is recommended that you replace these cartridges at least every 6 months. You may need to
replace more often with high water usage or high sediment level. Replacing these cartridges in
a timely manner will protect the RO membrane from high levels of chlorine and/or sediment. As
these filters build up with sediment, you may notice slower water output.
*Filter life depends on water usage and water supply quality.
RO MEMBRANE CARTRIDGE - CHANGE EVERY 12 MONTHS
The RO membrane is located in stage 2. This membrane reduces the dissolved solids and
organic matter. Most municipally treated water has a 7.0-7.5 pH, in this case you would need
to replace your RO membrane every 12 months. Membrane life depends on pH and supply
water hardness. Higher pH shortens membrane life by causing pin-hole leaks. When output,
water quality and production rate decreases, it is time to replace the filter sump.
Important: For the first 36 hours after the initial installation, make sure to periodically inspect
for leaks while the system is running and while it is turned off. If a leak occurs, shut off the
water supply, open up the filter faucet to release pressure from the system & contact your
local Hague Dealer.
FLOW RATE AND OUTPUT ARE DETERMINED BY 3 FACTORS:
1. Incoming water temperature
2. Total dissolved solids (TDS) present in supply water
3. Incoming water pressure
Lower temperatures are directly proportional to slower flow rate. All membranes are tested at
77°F. Incoming water temperature should not exceed 100°F. The RO Filter System should also
not be installed in a location susceptible to freezing. The more TDS in the supply water, greater
filter time is required. Incoming TDS should not exceed 1000 ppm. Higher water pressure
enables a higher flow rate. Pressure must be above 40 psi for proper system operation. You may
consider installing a permeate pump or booster pump if your pressure is below 40 psi.
DRAIN FLOW RESTRICTOR
The restrictor is vital for proper operation of the RO membrane cartridge as it keeps water
flowing through the membrane at the proper rate ensuring the water produced is the best
quality. It is recommended the restrictor assembly be periodically inspected to be sure it is clean
and unrestricted. If service is required on the drain flow assembly, disassemble and reassemble
as outlined in Step Six.
WHAT IS COVERED:
This warranty covers defects in materials or workmanship in manufacturing of your Hague
drinking water filter system, except as provided below.
FOR HOW LONG:
This warranty runs for 730 days from the date of purchase by a consumer (“Warranty Period”).
WHAT IS NOT COVERED:
This warranty does not cover filter cartridges and any products that were not installed in
compliance with the instructions or that have been abused or operated incorrectly. The
limited warranty stated herein is in lieu of any and all warranties, express or implied, whether
written or oral, including but not limited the implied warranties of fitness for a particular
purpose or the implied warranty of merchantability. Hague shall not be liable for any incidental,
consequential, special or contingent damages arising directly or indirectly from any defect or
the use of the system. Owner shall be responsible for all labor and any other expenses related
to the removal, repair or installation of the filtration system or any component part. Finally, this
warranty is voided if the product is used with parts that are not genuine Hague parts.
This includes, but is not limited to: replacement filters, faucets, and diverter valves.
WHAT HAGUE WILL DO:
All defective parts must be returned, along with the equipment serial number and date of
original installation, to an authorized Hague dealer or Hague Quality Water International
PREPAID, and replacement parts will be returned by Hague FREIGHT COLLECT.
HOW TO GET SERVICE:
Should a defect or malfunction occur, contact your dealer. If you are unable to contact your
dealer, then contact Hague Quality Water International.
HOW STATE LAW APPLIES:
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or
limitation of incidental or consequential damages, so the above limitations and exclusion may
not apply to you. This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.
WARRANTY CARD:
To place the equipment under warranty, the warranty registration card must be completed and
returned by the original owner to the warrantor, Hague Quality Water International, within 30
days of installation. 4343 South Hamilton Road. Groveport, OH 43125.
FURTHER EXCLUSIONS AND LIMITATIONS ON WARRANTY:
This warranty is null and void unless the Hague Appliance was purchased from an independent
Hague dealer. No dealer, agent, representative, or other person is authorized to extend or
expand this limited warranty.
LIMITED 2 YEAR WARRANTY
