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hager 34K1 series, User Manual

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hager 34K1 series User Manual Download Page 24

 

 

 

 

 

 

I-LS02111 

 

www.hagerco.com 

23 

Rev 1, 5/16 

6.

 

TROUBLESHOOTING 

Problem 

Possible Cause 

Solution 

Lock does not function when a 
valid Access Code is entered or 
the lock beeper does not sound 

The battery cable may not be 
properly connected. 
 
The batteries might be inserted 
incorrectly. 
 
 
 
The battery power might be too 
low to operate the lock. 
 
The POWER SWITCH might be 
turned off. 

Check that the battery cable is 
connected. 
 
Check batteries to verify they 
are inserted correctly. Makes 
sure the proper terminals are 
aligned. 
 
Replace the batteries. 
 
 
Turn on the POWER SWITCH. 

The PC software cannot connect 
to the lock. 

Connection Mode might not be 
activated on the lock. 
 
The USB cable may not be 
connected properly. 
 
The COM port on the PC may be 
incorrect. 
 
The proper drivers for the USB 
cable may not be loaded on the 
PC. 

Activate Connection Mode on 
the lock (page 17). 
 
Check USB cable to verify 
proper connection. 
 
Verify that the proper COM is 
selected in the software. 
 
Refer to Windows Driver Manual 
to determine and install proper 
drivers. (Manual can be found 
on the software CD) 

 
 

FCC STATEMENTS 

This device complies with Part 15 of the FCC Rules. Operation is subject to the 
following two conditions: 

1.

 

This device may not cause harmful interference, and 

2.

 

This device must accept any interference received, including interference  
that may cause undesired operation. 

 

 

 

Summary of Contents for 34K1 series

Page 1: ...I LS02111 Hager Companies 139 Victor Street St Louis MO 63104 800 325 9995 800 782 0145 FAX www hagerco com Rev 1 5 16 34K1 SERIES GRADE 1 CYLINDRICAL ELECTRONIC LOCK CODE ONLY USER MANUAL ...

Page 2: ...ration 8 3 1 9 Setting Wrong Entry Attempt Limit 8 3 1 10 Setting Suspend Duration 8 3 1 11 Setting Buzzer Volume 9 3 1 12 Setting Keypad Entry Mode 9 3 1 13 Access Codes 10 3 1 13 1 Add Modify User Access Codes 10 3 1 13 2 Add Modify Manager Access Codes 11 3 1 13 3 Add Modify Service User Access Codes 12 3 1 13 4 Delete User Access Codes 12 3 1 13 5 Delete Manager Access Codes 12 3 1 13 6 Delete...

Page 3: ...odes 16 3 1 13 15 Deactivate All User Access Codes 16 3 1 14 Lockout Mode Activate Deactivate 16 3 1 15 Passage Mode Activate Deactivate 17 3 1 16 Audit Trail Connection Mode 17 3 1 17 Programming Code Summary 19 3 2 Switches 20 3 2 1 Power Switch 20 3 2 2 Reset Switch 20 4 Batteries 20 5 Led Reference 22 6 Troubleshooting 23 FCC Statements 23 Appendix A User Id Log 24 SAVE THIS USER MANUAL FOR FU...

Page 4: ...is feature purchase the 34K1 Software Kit component 2 639 6000 The 34K1 Software Kit comes with a mini USB cable software CD and instruction booklet READ THIS USER MANUAL BEFORE USING THE LOCK Inside the battery cover RESET pushbutton switch Keypad Outside lever Keyway Battery cover USB port POWER SWITCH Inside lever ...

Page 5: ... 7 Add Access codes as desired NOTE To use access codes enter the number followed by the button 3 FUNCTIONS DEFINED 3 1 Programming STATUS OF THE LOCK Factory Mode Refer unit 3 1 1 The lock will stay in Factory Mode until a new Master Code is set and initial RTC has been entered Access Mode Entry registered user codes to open the lock E g If the user code is 1234 you should enter 1234 and the lock...

Page 6: ...uccessful then the buzzer will beep once with a green light If the setting fails then the buzzer will beep three times with a blinking red light The setting sequence will be exited if the idle time is more than 20 seconds or is pressed to exit immediately 3 1 3 RTC Real Time Clock Setting After installing the batteries for a new lock if you hear 3 beeps with a blinking red light it means the lock ...

Page 7: ...l return to factory default and the event logs will be deleted Follow the steps below to reset the unit 1 Remove the battery cover 2 Turn off the POWER SWITCH refer to section 3 2 1 3 Press and Hold the RESET button refer to section 3 2 2 4 Turn on the POWER SWITCH and wait for 12 seconds 5 After Buzzer beeps once with a green light release the RESET button 3 1 5 Setting Re lock Delay Time Use the...

Page 8: ... Passage Mode Range 00 23 MM Ending minute to deactivate Passage Mode Range 00 59 E g To activate Passage Mode from 08 00 am to 05 00 pm enter the following Master code 00 06 08001700 If you do not require a certain time period for passage mode enter 00000000 for the date code entry 3 1 7 Setting Tamper Attempt Limit This code sets the number of attempts to tamper with the lock before the alarm so...

Page 9: ...ht If the setting fails then the buzzer will beep three times with a blinking red light The setting sequence will be exited if the idle time is more than 20 seconds or is pressed to exit immediately TT Wrong Entry Attempt Limit Range 00 10 Default is 03 TT 00 deactivates the suspend function 3 1 10 Setting Suspend Duration This code sets the time duration in minutes for the Suspend Keypad due to c...

Page 10: ...l beep three times with a blinking red light The setting sequence will be exited if the idle time is more than 20 seconds or is pressed to exit immediately The Keypad Entry Mode is in Normal Mode by default Once the above code is entered for the first time it will toggle into Fuzzy Mode Entering it another time will toggle it back to Normal Mode and so forth Normal Mode Allow a user to enter acces...

Page 11: ...te lock X Not allowed to operated lock You should always maintain an accurate list of User ID and assignments to avoid any confusion in the future should you need to either delete or deactivate these users A User ID Log has been supplied in Appendix A to help organize and keep track of users A similar data base should be used for proper credential maintenance of all your users in the facility A Ma...

Page 12: ...9 456789 beep 3 00987654 00987654 and so forth If a wrong entry is made during continuous entry the buzzer will beep three times with a blinking red light After this you can continue entering users from the last ID that successfully finished 3 1 13 2 Add Modify Manager Access Codes Use the following code to add or modify manager access codes Master code 11 LLL AAAAAAAA AAAAAAAA If the setting is s...

Page 13: ...eriod of time at 4 hours the complete entry will be as follows Master or Manager code 12 3 7777 7777 4 The Service User Codes can be continuously added as shown in 3 1 13 1 Add Modify User Access Codes until finished by hitting 3 1 13 4 Delete User Access Codes Use the following code to delete user access codes Master or Manager code 20 LLL If the setting is successful then the buzzer will beep on...

Page 14: ...LL User ID Range 001 500 Type Service User Service User Access Codes can be continuously deleted with this function as shown above in 3 1 13 4 Delete User Access Codes until finished by hitting 3 1 13 7 Delete All Access Codes Use the following code to delete all access codes Master or Manager code 23 29 If the setting is successful then the buzzer will beep once with a green light If the setting ...

Page 15: ...blinking red light The setting sequence will be exited if the idle time is more than 20 seconds or is pressed to exit immediately LLL User ID Range 001 500 Type Manager Manager Access Codes can be continuously activated with this function as shown above in 3 1 13 4 Delete User Access Codes until finished by hitting 3 1 13 10 Activate Service User Access Codes If a service user code has been deacti...

Page 16: ...ster or Manager code 40 LLL If the setting is successful then the buzzer will beep once with a green light If the setting fails then the buzzer will beep three times with a blinking red light The setting sequence will be exited if the idle time is more than 20 seconds or is pressed to exit immediately LLL User ID Range 001 500 Type General Access User User Access Codes can be continuously deactiva...

Page 17: ... to exit immediately LLL User ID Range 001 500 Type Service User Service User Access Codes can be continuously deactivated with this function as shown above in 3 1 13 4 Delete User Access Codes until finished by hitting 3 1 13 15 Deactivate All User Access Codes All users may need to be deactivated for some reason such as a company trip Use the code below to deactivate all regular and service user...

Page 18: ...vate or deactivate passage mode Master or Manager code 61 P If the setting is successful then the buzzer will beep once with a green light If the setting fails then the buzzer will beep three times with a blinking red light The setting sequence will be exited if the idle time is more than 20 seconds or is pressed to exit immediately P 0 Deactivate Passage Mode P 1 Activate Passage Mode 3 1 16 Acti...

Page 19: ...will beep once with a green light If the setting fails then the buzzer will beep three times with a blinking red light The setting sequence will be exited if the idle time is more than 20 seconds or is pressed to exit immediately 4 After successfully activating the Connection Mode the red light will turn on You can start using the PC software to communicate with the lock For operation and paramete...

Page 20: ...de New User Code EE LLL 001 500 code 4 8 digits EE 00 24 Delete User Access Code Master or Manager Code 20 LLL LLL 001 500 Delete Manager Access Code Master Code 21 LLL LLL 001 500 Delete Service User Access Code Master or Manager Code 22 LLL LLL 001 500 Delete All Access Codes Master or Manager Code 23 29 Activate User Access Code Master or Manager Code 30 LLL LLL 001 500 Activate Manager Access ...

Page 21: ...d RESET on the escutcheon To press the button use a thin object such as a pin tip to press and hold the button for the reset procedure in 3 1 4 4 BATTERIES You can expect a minimum of 20 000 openings on a set of 4 AA Alkaline batteries This can be affected by many factors such as lock settings environment openings per day shelf life battery brand etc LOW BATTERY ALARM In a low battery condition af...

Page 22: ... to energize the lock The input terminal of the 9V emergency power is located on the bottom side of the exterior housing Use a 9V battery by pressing the battery terminals against the lock terminals polarity is not important This will give the lock power to unlock the door NOTE To use press the 9V battery terminals against the emergency power terminals this will relock the door if unlocked and ent...

Page 23: ...eypad Operation 1 Long 1 Red 4 Tamper Alarm Rapid Beeps Red Fast Blinks 5 Enter Programming Mode 1 Middle 2 Short 3 Green 6 Exit Programming Mode 2 Short 1 Middle 3 Green 7 Setting Successful 1 Middle 1 Green 8 Wrong Entry or Setting Failed 3 Short 3 Red 9 Enter Connection Mode 1 Long 1 Green 10 Hard Reset Successful 1 Long 1 Green 11 Low Battery 10 Middle 10 Red ...

Page 24: ...ware cannot connect to the lock Connection Mode might not be activated on the lock The USB cable may not be connected properly The COM port on the PC may be incorrect The proper drivers for the USB cable may not be loaded on the PC Activate Connection Mode on the lock page 17 Check USB cable to verify proper connection Verify that the proper COM is selected in the software Refer to Windows Driver ...

Page 25: ... to aid in grouping users by type User ID Access Credentials PIN and or Card User Name User Type M Manger A Access S Service available time MANAGERS 001 Manager 002 Manager 003 Manager 004 Manager 005 Manager 006 Manager 007 Manager 008 Manager 009 Manager 010 Manager 011 Manager 012 Manager 013 Manager 014 Manager 015 Manager 016 Manager 017 Manager 018 Manager 019 Manager 020 Manager 021 Manager...

Page 26: ...34 Service User 035 Service User 036 Service User 037 Service User 038 Service User 039 Service User 040 Service User 041 Service User 042 Service User 043 Service User 044 Service User 045 Service User 046 Service User 047 Service User 048 Service User 049 Service User 050 Service User GENERAL ACCESS USERS 051 General Access User 052 General Access User 053 General Access User ...

Page 27: ... 064 General Access User 065 General Access User 066 General Access User 067 General Access User 068 General Access User 069 General Access User 070 General Access User 071 General Access User 072 General Access User 073 General Access User 074 General Access User 075 General Access User 076 General Access User 077 General Access User 078 General Access User 079 General Access User 080 General Acc...

Page 28: ... 092 General Access User 093 General Access User 094 General Access User 095 General Access User 096 General Access User 097 General Access User 098 General Access User 099 General Access User 100 General Access User 101 General Access User 102 General Access User 103 General Access User 104 General Access User 105 General Access User 106 General Access User 107 General Access User 108 General Acc...

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