82
SECTION 8,
continued
8.2
Meter Service Request Questionnaire
1. What is the complete lot code of the meter and electrode?
2. On what date was the meter purchased?
3. How long has the meter been in use?
4. What types of samples are being tested?
5. What is the temperature of the samples being tested?
6. How often is the meter being used?
7. How is the electrode stored between uses?
8. If the meter has been in use for a while, what maintenance
has been performed?
9. Describe the suspected problem or failure of the meter.
10. Please have your meter, electrode, buffers/standards, and this
completed questionnaire near the phone before calling
technical support.