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IX.   

BALBOA CONTROL SYSTEM / SPA CONTROL SYSTEM 

WARRANTY PROCESS 

 

If a Balboa control system / SPA control system is found to be defective in the field, the RMA can be 
handled either through the OEM or through one of Balboa offices. 
 
In all cases, the OEM dealer/distributor is encouraged first to call one of the Balboa tech service 
departments to get assistance in troubleshooting the product and diagnose the problem. 
 
In Europe, Balboa warranty department can be reached at: 
 
HYDROAIR    INTERNATIONAL   
BALBOA WATER GROUP 
ROUSTVEJ 50 VARDE, 6800 DENMARK 
Attn: Jan Hansen 
[email protected] 
+45 7695 2410 
 
If above European service department can’t solve your problem , please reached at : 
 
Habitatetjardin.com Groupe Gecodis SA 
32, rue de paradis 75010 Paris, France  
[email protected] 
+33 (0)1 47 70 33 64 
 
 

 

Summary of Contents for Duo

Page 1: ...EN SPA 908 M3301 M3303 M3332 M3351 M3360 M3369 M3372 3319 Installation and Directions of Use...

Page 2: ...III Troubleshooting page13 IX Warranty process page14 FR SAV INFORMATION VIDEO CONTACT EN AFTER SALES SERVICE INFORMATION VIDEO CONTACT DE REPARATUR SERVICE UND ERSATZTEILE INFORMATIONEN VIDEO KONTAKT...

Page 3: ...ike drugs must be walled within filter bag 13 After finishing strenuous exercise please do not use the SPA right away 14 If feeling unwell when or after you used the SPA please stop it right away and...

Page 4: ...n again before the display stops flashing After three seconds the display will stop flashing and begin to display the current Spa temperature 3 Jets 1 extend key This key is without control any functi...

Page 5: ...conds then press Mode Prog again and SET START FILTER1 AM will show on panel Press Warm or Cool to reset the beginning and ending time of filter cycle When pressing Mode Prog you will see SET START FI...

Page 6: ...HFL A significant difference between temperature sensors has been detected This could indicate a flow problem If the water level is normal make sure all the pumps have been primed If the problem stil...

Page 7: ...st for less than 5 minutes press Temp or Set to skip Priming Mode and then the spa will begin to heat the spa and maintain the water temperature in the Standard mode Temp Set 80 F 104 F 26 C 40 C The...

Page 8: ...ns 6 minutes after the spa is energized The second filter cycle begins 12 hours later Filter duration is programmable for 2 4 6 8 hours or for continuous filtration indicated by The default filter tim...

Page 9: ...a cover and allow water to cool Once the heater has cooled reset by pushing any button If spa does not reset shut off the power to the spa and call your dealer or service organization DO NOT ENTER THE...

Page 10: ...20 40pieces some of the models could be equiped with fountain and waterfall function some could choose to install TV and DVD some could choose to install aromatic perfume ect Description on Using Par...

Page 11: ...onnecting to the 3 5mm voice frequency extension cord 5 If one Smartphone or flat computer have connected to the bluetooth player other Smartphone or flat computer cannot connect to this bluetooth pla...

Page 12: ...ET 2 PULL OUT THE FILTRATION TUCK NET 3 MATCH THE PAPER CORE CORRECTLY INSIDE AND SCREW DOWN IT IN SEQUENCE THEN PUT THE COVER OF FILTRATION BUCKET ON TOP Type three 1 use the key to open the service...

Page 13: ...at least 3 6mm2 to connect to SPA power for big swimming spa reserve at least two group of wire for at least 3 6mm2 if customer need for 380V please reserve the leakage for 380V and power supply for a...

Page 14: ...Remove the water return unit and nozzle for cleaning and removing dirt 5 Do not frequently wipe the gold and chrome plated parts do not contact it with organic solvent 6 please keep blunt and knife aw...

Page 15: ...this case please stop using filter to remove it and clean the core store it in safe place or move the filter core to interior Or keep the SPA at standby state Troubleshooting Faults Reason Solution N...

Page 16: ...l one of the Balboa tech service departments to get assistance in troubleshooting the product and diagnose the problem In Europe Balboa warranty department can be reached at HYDROAIR INTERNATIONAL BAL...

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