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Installation Manual
H3C SecPath F100-C Firewall

Chapter 5 Maintaining the H3C

SecPath F100-C

5-1

Chapter 5 Maintaining the H3C SecPath

F100-C

The files on the H3C SecPath F100-C fall in to three categories:

z

Boot ROM program file

z

Application program file (host program)

z

Configuration file

The software maintenance mainly involves

upgrading/downloading Boot ROM/application program files and
uploading/downloading configuration files.

Caution:

During Boot ROM and application program upgrade or Boot menu
parameters modification, an unexpected system power failure may
cause abnormalities such as loss of programs. If the system prompts
the loss of Boot ROM or application program, refer to related section in
this chapter describing the upgrade of Boot ROM extended segment
and application program for operation steps.

5.1 Boot Menu

Here is an introduction to Boot menu as you may use it in the

software maintenance.

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Summary of Contents for SecPath F100-C

Page 1: ...H3C SecPath F100 C Firewall Installation Manual Hangzhou H3C Technologies Co Ltd http www h3c com Manual Version T2 08044D 20070430 C 1 02 ...

Page 2: ...m InnoVision and HUASAN are trademarks of Hangzhou H3C Technologies Co Ltd All other trademarks that may be mentioned in this manual are the property of their respective owners Notice The information in this document is subject to change without notice Every effort has been made in the preparation of this document to ensure accuracy of the contents but all statements information and recommendation...

Page 3: ...operation for H3C SecPath Series Security Gateways Firewalls H3C SecPath Series Security Products Command Manual It discusses all commands available in the configuration and operation on H3C SecPath Series Security Gateways Firewalls The details include command name complete command form parameter operation view usage description and configuration example H3C SecPath Series Security Products Web B...

Page 4: ...ns before and during the installation Installation tools are also listed in this chapter 3 Installing the H3C SecPath F100 C Elaborates on mechanical installation physical connection of power cords console cables and Ethernet cables 4 Starting and Configuring the H3C SecPath F100 C Presents fundamentals on system booting and configuration 5 Maintaining the H3C SecPath F100 C Discusses system softw...

Page 5: ...by vertical bars One is selected x y Optional alternative items are grouped in square brackets and separated by vertical bars One or none is selected x y Alternative items are grouped in braces and separated by vertical bars A minimum of one or a maximum of all can be selected x y Optional alternative items are grouped in square brackets and separated by vertical bars Many or none can be selected ...

Page 6: ...e Create Folder III Symbols Convention Description Warning Means reader be extremely careful Improper operation may cause bodily injury Caution Means reader be careful Improper operation may cause data loss or damage to equipment Note Means a complementary description Environmental Protection This product has been designed to comply with the requirements on environmental protection For the proper ...

Page 7: ... Prevention 2 3 2 1 4 Electromagnetic Environment 2 3 2 1 5 Lightning Protection 2 4 2 1 6 Checking the Installation Site 2 4 2 2 Safety Precautions 2 5 2 3 Tools Meters and Devices 2 6 Chapter 3 Installing the H3C SecPath F100 C 3 1 3 1 Installation Procedure 3 1 3 2 Installing the H3C SecPath F100 C 3 2 3 2 1 Placing the H3C SecPath F100 C on a Table 3 2 3 2 2 Mounting the H3C SecPath F100 C on ...

Page 8: ...figuration Procedure 4 8 4 2 2 Command Line Interface 4 9 Chapter 5 Maintaining the H3C SecPath F100 C 5 1 5 1 Boot Menu 5 1 5 2 Upgrading Application Programs and Boot ROM program Using XModem 5 4 5 3 Backing up and Restoring the Extended Segment of the Boot ROM Program 5 9 5 4 Upgrading the Application Programs Using TFTP 5 10 5 5 Uploading Downloading Application Programs Files Using FTP 5 13 5...

Page 9: ...Installation Manual H3C SecPath F100 C Firewall Table of Contents iii 6 2 Troubleshooting the Console Terminal 6 1 ...

Page 10: ...Figure 3 4 AC input PSU 3 5 Figure 3 5 Console cable assembly 3 7 Figure 3 6 Ethernet cable assembly 3 9 Figure 4 1 Local configuration through the console port 4 1 Figure 4 2 Create a new connection 4 2 Figure 4 3 Select serial interface 4 3 Figure 4 4 Set communication parameter 4 4 Figure 4 5 Select emulation type 4 5 Figure 5 1 Send File dialog box 5 6 Figure 5 2 Sending file interface 5 6 Fig...

Page 11: ...1 3 Table 1 2 LEDs on the H3C SecPath F100 C 1 4 Table 1 3 Attributes of the console port 1 5 Table 1 4 Attributes of the Ethernet interface 1 6 Table 2 1 Temperature and humidity requirements in the equipment room 2 2 Table 2 2 Limit to the content of dust in an equipment room 2 2 Table 2 3 Limits of harmful gases in the equipment room 2 2 ...

Page 12: ...nitor connection process and malicious commands and works together with access control lists ACLs to implement dynamic packet filtering H3C SecPath F100 C supports authentication authorization accounting AAA and network address translation NAT to allow the secure and reliable network built over the open Internet H3C SecPath F100 C provides multiple attack prevention means TCP proxy inside network ...

Page 13: ...manager function to configure and deploy VPNs H3C SecPath F100 C provides basic routing features including the routing information protocol RIP open shortest path first OSPF routing policy and policy routing as well as abundant QoS features such as traffic policing traffic shaping and queue scheduling 1 2 Hardware Features 1 2 1 Hardware Features of the H3C SecPath F100 C I Appearance 1 2 3 4 5 6 ...

Page 14: ...1 6 Ethernet interface 2 LAN2 7 Ethernet interface 3 LAN3 8 Grounding screw 9 WAN interface WAN Figure 1 2 Rear panel of the H3C SecPath F100 C II System specifications Table 1 1 Technical specifications of the H3C SecPath F100 C Item Description Interface One console port One 10 Mbps Ethernet interface WAN Four 10 100 Mbps Ethernet interface LAN SDRAM 64 MB Flash memory 8 MB Max power consumption...

Page 15: ... Physical dimensions H x W x D 45 300 180 mm 1 8 11 8 7 1 in including bulge Weight 1 kg 2 2 lb Operating temperature 0 C to 40 C 32 F to 104 F Relative humidity noncondensing 10 to 90 III LEDs There are seven LEDs which are described in Table 1 2 on the cover of the H3C SecPath F100 C firewall Table 1 2 LEDs on the H3C SecPath F100 C LED Description LAN0 LAN1 LAN2 LA N3 WAN OFF No link is present...

Page 16: ...ibutes The H3C SecPath F100 C firewall provides the console port 10 Mbps interface and 10 100 Mbps Ethernet interfaces 1 Console port Table 1 3 Attributes of the console port Item Description Connector RJ 45 Interface standard Asynchronous RS232 Baud rate 1200 bps to 115200 bps defaults to 9600 bps Service Connected to an ASCII terminal Connected to the serial interface on a PC running the termina...

Page 17: ...Product Overview 1 6 2 Ethernet interface Table 1 4 Attributes of the Ethernet interface Item 10BASE T 10 100BASE T Connector RJ 45 Operating mode 10 Mbps Half full duplex 10 100 Mbps auto sensing Auto MDI MDIX Half full duplex Only Layer 2 switching available ...

Page 18: ...city leakage Sometimes the mechanical performance changes of materials the rustiness and corrosion of some metal parts are also likely to occur If the relative humidity is too low the captive screws can become loose due to insulation washer contraction Meanwhile the static is likely produced in the dry environments jeopardizing the CMOS circuit of the product The higher the temperature is the grea...

Page 19: ...as well The contents of the dust must be limited as shown in the following table Table 2 2 Limit to the content of dust in an equipment room Substance Unit Content Dust Particle m 3 X 10 4 No visible dust on the table top for three days Note Diameter of a dust particle 5μm Besides the dust there are rigorous limits on the harmful gases that can accelerate the erosion and aging of metals such as sa...

Page 20: ...nd from the indoor environments floor materials and the internal system such as the equipment frame To prevent damage observe the following z Earth the device and floor well z Keep the equipment room as clean as possible z Maintain adequate temperature and humidity z Wear an ESD preventive wrist strap and clothes when handling the circuit board z Place the removed circuit board upward on the ESD p...

Page 21: ... high frequency and high current equipment z Use electromagnetic shielding when necessary 2 1 5 Lightning Protection Although the H3C SecPath F100 C takes necessary measures against lightning the device can get damaged when excessive lightning is present To protect device against lightning z Ensure the chassis is connected to the earth ground z Ensure the earth point of the power socket is well co...

Page 22: ...ion to the following icons Caution means care should be taken in these operations during installation and use Improper operations might cause bodily injury to the operators or damage the device Follow these safety precautions when installing or using the H3C SecPath F100 C z Keep the H3C SecPath F100 C away from moisture and heat z The H3C SecPath F100 C is well earthed z Always wear an ESD preven...

Page 23: ...I Cables z PGND wire power cord and power supply unit PSU z Console cable z Optional cables such as network cable AUX cable and synchronous asynchronous serial interface cable III Devices and meters z HUB or LAN Switch z Console terminal can be a PC z Multimeter Caution The installation tools meters and devices are not provided with the H3C SecPath F100 C ...

Page 24: ...edure Start Install the device to given position Connect PGND wire Connect power cord Connect console terminal Connection check before poweron Power on the device Normal Power off the device Connect the device to LAN Connect the device to WAN Verify installatoin Power on the device End Yes No Troubleshooting Figure 3 1 Installation procedure ...

Page 25: ... on a Table It is simple to place the H3C SecPath F100 C firewall on a clean and flat table When placing it make sure z The table is steady z 10 cm 3 9 in space is left for heat dissipation around the H3C SecPath F100 C z Do not place one H3C SecPath F100 C on another 3 2 2 Mounting the H3C SecPath F100 C on a Vertical Surface Mount the H3C SecPath F100 C firewall on a vertical surface with four p...

Page 26: ...rve the LEDs status z Fix the external power cable of the H3C SecPath F100 C from dropping down Follow these steps to mount the H3C SecPath F100 C on a vertical surface Step 1 Install four pan head screws on a wall or other flat vertical surface and ensure that each screw comes 6 mm 0 2 in out of the wall Figure 3 2 Bottom of the H3C SecPath F100 C chassis Step 2 Hang the H3C SecPath F100 C on the...

Page 27: ... cable as short as possible to protect the H3C SecPath F100 C from possible lightning which otherwise may damage the device At the AC input end of the H3C SecPath F100 C firewall there is an AC noise filter Its center connected to the chassis is called protection ground PGND The PGND should be well earthed to direct the induction or leaking power to the earth ground and to protect the whole device...

Page 28: ...sing a PGND wire The grounding resistance cannot be greater than 5 ohm 3 4 Connecting the Power Cord I AC input power supply The electrical specifications of the external AC input PSU of the H3C SecPath F100 C firewall Rated input voltage range 100 VAC to 240 VAC 50 Hz or 60 Hz Max input voltage range 90 VAC to 264 VAC 50 Hz or 60 Hz Input current 0 5 A to 1 A Output voltage 12 VDC Output current ...

Page 29: ...II Connecting the AC power cord Step 1 Check the power switch of the H3C SecPath F100 C is in OFF position Step 2 Connect the output of the PSU to the input on the rear panel of the H3C SecPath F100 C and then insert the input connector of the PSU into an AC power outlet Step 3 Push the power switch of the H3C SecPath F100 C in ON position Step 4 Check that the PWR LED on the front panel of the H3...

Page 30: ... port refer to section 1 2 1 IV Interface attributes II Console cable The console cable is an 8 core shielded cable with an RJ 45 connector at one end for the console port of H3C SecPath F100 C and a DB9 female connector at the other end for the serial interface of the terminal Figure 3 5 shows the console cable assembly A A X3 Figure 3 5 Console cable assembly III Connecting the console cable Fol...

Page 31: ... F100 C In normal cases the startup information is displayed on the terminal screen For details refer to section 4 1 3 Startup Process 3 6 Connecting the H3C SecPath F100 C to LAN I Ethernet interface The H3C SecPath F100 C provides a 10 100BASE T FE interface for connection to LAN For more details refer to section 1 2 1 IV Interface attributes Note The interfaces LAN0 LAN1 LAN2 and LAN3 on H3C Se...

Page 32: ...erminal device PC for example or H3C SecPath F100 C to a Hub or LAN Switch The straight through cable is shipped in company with the H3C SecPath F100 C z Crossover cable At both ends the twisted pairs are crimped in the RJ 45 connectors in different sequence The cable is used for connecting devices of the same type such as connecting two PCs two H3C SecPath F100 Cs or a PC to a H3C SecPath F100 C ...

Page 33: ...our PC security gateway HUB or LAN Switch to another device using either straight through cable or crossover cable without considering whether the two devices are of the same type 3 7 Connecting the H3C SecPath F100 C to WAN The H3C SecPath F100 C firewall provides a 10 Mbps WAN interface For its connection refer to section 3 6 Connecting the H3C SecPath F100 C to LAN 3 8 Verifying Installation Ev...

Page 34: ...z The grounding wire is correctly connected z The device is correctly connected to other devices such as a console terminal Caution Installation verification is extremely important because the operations of the H3C SecPath F100 C depend on its stability grounding and power supply ...

Page 35: ...e console cable to the console port on the H3C SecPath F100 C and the DB9 connector to the serial interface on a PC as shown in Figure 4 1 To console port PC H3C SecPath F100 C Console cable To RS232 serial interface Figure 4 1 Local configuration through the console port II Setting terminal parameters Step 1 Start the Console terminal and make a new connection When you perform the configuration o...

Page 36: ...OK See Figure 4 2 Figure 4 2 Create a new connection Step 2 Setting the terminal parameter Setting the HyperTerminal parameter of Windows98 as follows 1 Select serial interface Select the serial interface to be used from the Connect Using drop down list as shown in Figure 4 3 The serial interface selected here must be the one connected to the console cable ...

Page 37: ...0 C 4 3 Figure 4 3 Select serial interface 2 Set the serial interface The Settings tab appears as shown in Figure 4 4 and set the serial interface parameters as follows z Bits per second 9600 z Data bits 8 z Parity None z Stop bits 1 z Flow control None Click OK and the HyperTerminal dialog box appears ...

Page 38: ...arting and Configuring the H3C SecPath F100 C 4 4 Figure 4 4 Set communication parameter 3 Select emulation type Choose Properties Settings to enter the corresponding page and select the emulation as VT100 or Auto detect Click OK and HyperTerminal window appears ...

Page 39: ...Powering On the H3C SecPath F100 C I Connection check before power on Before powering on the H3C SecPath F100 C check that z Both the power cord and the PGND wire are correctly connected z Proper power supply is used z The console cable is correctly connected The console terminal or PC has been started and the related parameters have been set on it ...

Page 40: ...r power on After powering on the H3C SecPath F100 C check that z The LEDs on the front panel of the H3C SecPath F100 C are in normal status Refer to section 1 2 1 III LEDs for more information about the LEDs status after power on z The console terminal display is correct After powering on the H3C SecPath F100 C you can see the startup interface on the console terminal see section 4 1 3 Startup Pro...

Page 41: ... flash memory Hardware Version is MTR 3 0 CPLD Version is CPLD 1 0 Press Ctrl B to enter Boot Menu System is self decompressing OK System is starting Starting at 0x10000 User interface Con 0 is available Press ENTER to get started Press Enter The system displays if login authentication is not enabled H3C This prompt indicates that the H3C SecPath F100 C enters user view and is ready for your confi...

Page 42: ...ram based on the requirements Step 3 Configure the Ethernet interface on the H3C SecPath F100 C Set its physical communication parameter and protocol of the interface based on the router information Step 4 Allocate the IP address and IPX network number to all the interfaces of the H3C SecPath F100 C on a subnet division base Step 5 Configure routes and if a dynamic routing protocol is enabled conf...

Page 43: ...configure and manage the H3C SecPath F100 C z Get online help whenever you enter z Test network connectivity quickly with network diagnostic tools such as tracert and ping z Have detailed debugging information for troubleshooting your network z Enter a command by only entering the conflict free keyword portion because the CLI interpreter supports fuzzy matching of command keywords For example you ...

Page 44: ...SecPath F100 C Firewall Chapter 4 Starting and Configuring the H3C SecPath F100 C 4 10 appropriate to the view that you access However you are allowed to execute in any view some commands in common use such as ping and display ...

Page 45: ...oot ROM application program files and uploading downloading configuration files Caution During Boot ROM and application program upgrade or Boot menu parameters modification an unexpected system power failure may cause abnormalities such as loss of programs If the system prompts the loss of Boot ROM or application program refer to related section in this chapter describing the upgrade of Boot ROM e...

Page 46: ... Press Ctrl B to Enter Boot Menu appears Otherwise the system starts decompressing the program If you want to enter the Boot menu after the system starts decompressing the program you need to reboot the H3C SecPath F100 C Input the correct password and press Enter If no Boot ROM password is configured just press Enter The system accesses the Boot menu I Boot menu of the H3C SecPath F100 C firewall...

Page 47: ...t it The system resumes version check after you reboot the H3C SecPath F100 C II Boot ROM operation menu of the H3C SecPath F100 C firewall You can select 5 in the Boot menu to enter the Boot ROM operation menu as follows Boot ROM Operation Menu 1 Download Boot ROM with XModem 2 Download Extended Segment of Boot ROM with XModem 3 Restore Extended Segment of Boot ROM from FLASH 4 Backup Extended Se...

Page 48: ... You can use XModem to upgrade the software through the console port even without setting up a configuration environment I Upgrading application program Step 1 Enter the Boot menu and select 1 to download an application program using XModem The following download speeds are available for the H3C SecPath F100 C WARNING The operation is to update the Boot ROM It may result in booting failure Please ...

Page 49: ...ps and select XModem protocol Press ENTER key when ready Step 3 Change your terminal s baud rate to the same baud rate for software downloading After that disconnect the terminal Dial in Disconnect reconnect it Dial in Dialing and press Enter to start downloading The system displays Waiting CCCCC Note The new baud rate takes effect only after you reconnect the terminal emulation program Step 4 Sel...

Page 50: ...Chapter 5 Maintaining the H3C SecPath F100 C 5 6 Figure 5 1 Send File dialog box Step 5 Click Browse Select the application file to be downloaded and set protocol to XModem Click Send The following interface pops up Figure 5 2 Sending file interface ...

Page 51: ...ease wait it needs a long time Please wait Writing FLASH Success Please use 9600 bps Press ENTER key to reboot the system Restore the speed of the console terminal to 9600 bps as prompted disconnect and reconnect the terminal The system starts up normally II Upgrading the Boot ROM program Step 1 Enter the Boot menu and select 5 to enter the Boot ROM operation menu Step 2 Select 1 in the Boot ROM o...

Page 52: ... when it is urgently necessary III Upgrading the extended segment of the Boot ROM program Step 1 Enter the Boot menu and select 5 to enter the Boot ROM operation menu Step 2 Select 2 in the Boot ROM operation menu to download the extended segment of Boot ROM with XModem The subsequent operation steps are the same as those for upgrading the application program Caution This upgrade approach is only ...

Page 53: ...ckup attempt is successful the following message appears Writing to FLASH Please wait Backuping Boot ROM program to FLASH successed Step 3 When the Boot ROM operation menu appears again select 5 to exit and reboot the H3C SecPath F100 C II Restoring the extended segment from the Flash memory If faults occur to the extended segment of the Boot ROM program or you upgrade it by mistake you can restor...

Page 54: ...interface In this case the H3C SecPath F100 C acts as the client and must be connected to the TFTP server through one of its fixed Ethernet interfaces You can upgrade the application program in these steps 1 Start the TFTP server Start the TFTP server on the PC connected to the Ethernet interface on the H3C SecPath F100 C and set the directory to the file that is to be downloaded 2 Configure the H...

Page 55: ...ameters for the TFTP server including IP address of the Ethernet interface on the TFTP server and the filename of the application program Change Download parameter clear field go to previous field D quit boot device LAN0 processor number 0 host name sec file name system inet on ethernet e 192 168 1 1 inet on backplane b host inet h 192 168 1 20 gateway inet g 192 168 1 254 user u user ftp password...

Page 56: ...he network interface on TFTP server and that of the LAN0 on the firewall to be on the same network segment Step 3 Confirm configuration parameters After you input the last parameter value and press Enter the system returns to the Net port download menu Saving config please wait OK Net Port Download Menu 1 Change Net Parameter 2 Download From Net 3 Exit to Main Menu Enter your choice 1 3 2 3 Downlo...

Page 57: ...e downloading is successful Press Enter to reboot the system 5 5 Uploading Downloading Application Programs Files Using FTP 5 5 1 Upgrading Application Programs Using FTP in Boot ROM You can download the application program using FTP through the Ethernet interface In this case the H3C SecPath F100 C acts as the client and must be connected to the FTP server through one of its fixed Ethernet interf...

Page 58: ... Parameter 2 Download From Net 3 Exit to Main Menu Enter your choice 1 3 1 Step 2 Configure FTP parameters Select 1 in the Net port download menu to set parameters for the Ethernet interface on the H3C SecPath F100 C including the interface in use IP address of the interface and parameters for the FTP server including IP address of the Ethernet interface on the TFTP server and the filename of the ...

Page 59: ...connected to the Ethernet interface on the H3C SecPath F100 C z You are recommended to configure the IP addresses of the network interface on the FTP server and the LAN0 on the H3C SecPath F100 C to be on the same network segment Step 3 Confirm configuration parameters After you input the last parameter value and press Enter the system returns to the Net port download menu Net Port Download Menu 1...

Page 60: ...ay take a long time Writing Cmwsoftware File Succeeds Press Enter key to reboot the system It indicates the downloading is successful Press Enter to reboot the system 5 5 2 Upgrading Application Programs Using FTP in Host Software The H3C SecPath F100 C firewall offers FTP server function which provides you another way of updating configuration files and upgrading application and Boot ROM program ...

Page 61: ...face 10 110 10 10 24 LAN H3C SecPath F100 C FTP Server PC FTP Client 10 110 10 13 24 Ethernet interface 10 110 10 10 24 LAN H3C SecPath F100 C FTP Server PC FTP Client 10 110 10 13 24 Ethernet interface 10 110 10 10 24 LAN H3C SecPath F100 C FTP Server PC FTP Client 10 110 10 13 24 Figure 5 3 Set up a local upload download environment using FTP Step 1 Connect the PC to the Ethernet interface of th...

Page 62: ... same network segment z Set up a remote upload download environment using FTP Ethernet interface 10 110 10 10 24 WAN H3CSecPath F100 C FTP Server PC FTP Client 10 110 10 13 24 Figure 5 4 Set up a remote upload download environment using FTP Step 1 Connect the PC to an interface on the H3C SecPath F100 C through WAN for remote upgrade The PC and the H3C SecPath F100 C can be on different network se...

Page 63: ... more information refer to Operation Manual and Command Manual of this product Step 2 Add the username VPNGateway local user VPNGateway VPNGateway is the user name Step 3 Add the password VPNGateway luser vpngateway password simple 123 Step 4 Add the service type and specify the FTP directory VPNGateway luser vpngateway service type ftp ftp directory flash Step 5 Add authority level VPNGateway lus...

Page 64: ...cation program Boot ROM configuration file Execute the ftp command to set up an FTP connection with the H3C SecPath F100 C for example C version ftp 10 110 10 10 If the connection is set up the following message appears taking Windows98 for example Connected to 10 110 10 10 220 FTP server ready on SecPath Gateway at User 10 110 10 10 none Step 2 Log onto the FTP server using the username and passw...

Page 65: ...t of the configuration file is config cfg that of the extended segment of the Boot ROM is bootrom that of the entire Boot ROM is bootromfull z Upload the application program Boot ROM configuration file ftp put local file remote file Upon the completion of uploading the prompt ftp appears again Enter dir to view the name and size of the uploaded file on the H3C SecPath F100 C It has the same size a...

Page 66: ...use the upgrade bootrom full command to decompress the bootrom bootromfull program from the root directory in the Flash and write it to the Boot ROM z After uploading the application program into the flash memory you need to rename the program file to system to make the program take effect at next startup z After uploading configuration files into the flash memory you need to rename the file to co...

Page 67: ...4 bytes VPNGateway dir Directory of flash 0 rw 8691281 Jun 16 2009 06 46 36 system 1 rw 1830 Jun 17 2009 07 47 16 config cfg 2 rw 834724 Jun 18 2009 02 22 39 http zip If the Web file is not included the system gives the corresponding prompt if the Web file name is not specified the Web file name defaults to http zip 5 6 Modifying Boot ROM Password You can use the Boot menu of the firewall to chang...

Page 68: ...d segment After entering the correct password press Enter to enter the Boot menu press Enter directly if the password is not set and the system displays the information as follows Boot Menu 1 Download Boot ROM program 2 Modify Boot ROM password 3 System booting from Flash 4 Exit and reboot Enter your choice 1 4 Following is the description on the options of Boot menu z 1 Download Boot ROM program ...

Page 69: ...tem prompts Please input new password Retype the new password Saving the password OK Note The password can contain up to 32 characters 5 7 Resetting a Lost Password Please contact support technicians if your Boot ROM password or user password of the H3C SecPath F100 C is lost Then you can enter the H3C SecPath F100 C again with their assistance and set a new password ...

Page 70: ...z The power cord of the H3C SecPath F100 C is properly connected z The correct power source is used Caution Do not hot swap the power cord If Power LED is still OFF after you check against the items listed above contact your agent 6 2 Troubleshooting the Console Terminal If the H3C SecPath F100 C is operating normally after it is powered on the console terminal displays the start up information on...

Page 71: ...cable is connected correctly Step 2 If no problem is found examine the parameters configured at the terminal such as HyperTerminal or check the console cable II Troubleshooting illegible characters on the terminal screen 1 Symptom Illegible characters are displayed on the console terminal after the H3C SecPath F100 C is powered on 2 Solution Make sure you have set on your terminal HyperTerminal Bi...

Page 72: ...Installation Manual H3C SecPath F100 C Firewall Chapter 6 Troubleshooting 6 3 Reconfigure the parameters if they are not set to these values ...

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