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Guardian IPK-101, User Manual

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KVM  over  IP 

Figure 2-4    Serial Cable 

2.3

LED Indicators, Button 

LED

Indication

Power

RED

– on when power applied

Ready

Green

 -- blinking per second when system is ready

<Ethernet> 

Ethernet Link/Act/10/100Mbps: 
Orange

-- 10BaseT Ethernet connection established 

Green

 -- 100BaseT Ethernet connection established 

Blinking: data in activity
ON: no data in activity and link connected

RESET

 button: on the rear panel, press the button to reboot the IP-KVM unit 

2.4

System Requirements 

Hardware 

Item

Description 

Local Host side 

One Computer or Server or the console port of the KVM switch 

Local console side 

One PS/2 Keyboard, one PS/2 Mouse and one Monitor 

Remote Console side  One Computer or Multiple Computers are linked into the network 

Software 

Item

Description 

Local Host side 

<No additional software necessary> 

Remote Console side 

(1) Java Runtime Environment : v1.5 or above 
(2) Browser: Microsoft Internet Explorer (v6.0 or above), Netscape,
Mozilla, Safari, Firefox, Avant, World, Opera, and others. 

Notes:

1. In order to run this function, the system need support JRE (Java Runtime 

Environment) version 5.0 (v1.5) or above. You can get the Java Software from 
the website 

http://www.java.com/en/download/

.

2. It’s recommended to install newer Java version (e.g., version 6 update 11 or 

above) for better performance. 

11 / 132 

Summary of Contents for IPK-101

Page 1: ...KVM over IP IPK 101 Dongle User Manual V1 2 2009 10 19 ...

Page 2: ...he originator We provide this document as is without warranty of any kind either expressed or implied including but not limited to its particular purpose We reserve the right to make improvements and or changes to this manual or to the products and or the programs described in this manual at any time Information provided in this manual is intended to be accurate and reliable However we assume no r...

Page 3: ...ility 22 3 2 1 Install IPKVM Administrator Software 22 3 2 1 1 Installation 22 3 2 1 2 Updating an Existing Installation 25 3 2 1 3 Opening the IPKVM Administrator 25 3 2 2 Using the IPKVM Administrator 26 3 2 2 1 Software Overview 26 3 2 2 2 Search for Servers 27 3 2 2 3 Setting the Configurations 28 3 3 Configuration Setup via Serial Console 29 3 4 Keyboard Mouse and Video configuration 30 3 4 1...

Page 4: ... Image 70 5 2 5 1 Creating a Floppy Image 70 5 2 5 2 Creating a CD DVD ISO Image 71 5 2 6 Making a Drive Redirection 72 5 3 User Management 76 5 3 1 Change Password 76 5 3 2 Users and Groups 77 5 4 KVM Settings 79 5 4 1 User Console 79 5 4 2 Keyboard Mouse 83 5 4 3 Video 84 5 5 Device Settings 86 5 5 1 Network 86 5 5 2 Dynamic DNS 89 5 5 3 Security 92 5 5 4 Certificate 95 5 5 5 Serial Port 98 5 5 ...

Page 5: ...ults 114 6 Technical Specifications 116 7 FAQ 117 8 Troubleshooting 118 9 Addendum 124 A Key Codes 124 B Video Modes 125 C User Role Permissions 125 D Bandwidth Consumption 126 E Pin outs of RJ45 DB9F Cable 127 F RJ45 DB9M connection for Modem application 128 G Well Known TCP UDP Port Numbers 129 H Protocol Glossary 130 I Regulation Information 132 5 132 ...

Page 6: ...e 4 6 Remote Console Options Menu Cursor 43 Figure 4 7 Video Settings Panel 44 Figure 4 8 Soft Keyboard 45 Figure 4 9 Soft Keyboard Mapping 45 Figure 4 10 Remote Console Confirmation Dialog 46 Figure 4 11 Encoding Compression 47 Figure 4 12 Predefined Compression 48 Figure 4 13 Lossy Compression 48 Figure 4 14 Encoding Color depth 49 Figure 4 15 Status line 49 Figure 4 16 Status line transfer rate...

Page 7: ...Figure 5 20 Device Security 92 Figure 5 21 Chain Rules of IP Filtering 93 Figure 5 22 IP Filter Settings 94 Figure 5 23 Certificate Settings 95 Figure 5 24 SSL Certificate Upload 96 Figure 5 25 CSR string 96 Figure 5 26 Serial Port 98 Figure 5 27 Date Time 100 Figure 5 28 Event Log 101 Figure 5 29 Device Information 108 Figure 5 30 Connected Users 109 Figure 5 31 Event Log List 109 Figure 5 32 Upd...

Page 8: ...nterference with server operation or impact on network performance 1 2 Main Feature Manage servers around the world Remote KVM keyboard video and mouse access over IP or analogous telephone line modem needed Local console port for direct analogous access to KVM switch Combo PS2 USB Local Console interfaces Dual LAN port for Remote Console and easy cascaded wiring Dual USB port for Local Console an...

Page 9: ...upply adapter 3 in 1 Integrated Adapting Local Cable USB A mini cable Serial Cable RJ45 to DB9F Rack mounting kit Brackets and screws Footpads set 2 2 Product Views The attached 3 in 1 Integrated Host Cable makes the cable connection straight and easier Dual LAN port provides flexibility of cascaded wiring Palm size form factor for saving space and flexible installation Figure 2 1 Product View 9 1...

Page 10: ...Integrated KVM Cable Host Dual LAN Port for Local Console Dual USB2 0 Port for Local Console or general purpose USB devices LEDs 3 in 1 Integrated Adapting Cable for Local Console Figure 2 2 Panel View Figure 2 3 3 in 1 Integrated Adapting Local Cable 10 132 ...

Page 11: ...onsole port of the KVM switch Local console side One PS 2 Keyboard one PS 2 Mouse and one Monitor Remote Console side One Computer or Multiple Computers are linked into the network Software Item Description Local Host side No additional software necessary Remote Console side 1 Java Runtime Environment v1 5 or above 2 Browser Microsoft Internet Explorer v6 0 or above Netscape Mozilla Safari Firefox...

Page 12: ...ting The IP KVM can be mounted on 19 1U rack 1 Screw the mounting brackets into the side of the unit at the front as shown in the diagram below 2 Slide the unit into the rack and secure it to the rack 2 6 Cable Connections stand alone The figure below depicts the installation cable connections 12 132 ...

Page 13: ...KVM over IP Figure 2 5 Cable Connections stand alone PS 2 13 132 ...

Page 14: ...KVM over IP Figure 2 6 Cable Connections stand alone USB 14 132 ...

Page 15: ...ses and then enter normal running state Installation steps Cable Connections stand alone USB computer 1 Power down your computer and IP KVM 2 Connect the VGA of the attached 3 in 1 Integrated Host Cable to the Host computer 3 Connect the USB connectors of USB A mini cable to the host computer and the IP KVM module while for remote mass storage control 4 Connect the 3 in 1 Integrated Adapting Cable...

Page 16: ...witch Instead of connecting to a computer the IP KVM host side can be connected to a multi port KVM Switch system In installation procedures are as for stand alone computer except that the host signals are connected to the PS 2 Local Console of the KVM Switch The figure below depicts the cable connections 16 132 ...

Page 17: ...KVM over IP Figure 2 8 Cable Connections with a Multi port KVM Switch 17 132 ...

Page 18: ...vice Nevertheless IP KVM gives the administrator valuable information about the type of a hardware failure Serious hardware failures can be categorized into five different categories with different chances to happen I Hard disk failure 50 II Power cable detached power supply failure 28 III CPU Controller main board failure 10 IV CPU fan failure 8 V RAM failure 4 Using IP KVM administrators can det...

Page 19: ...ul when you want to change the network settings or you will not be able to access to the unit due to not knowing the network settings of the unit In this case you can view or change the settings via this utility IP KVM Setup Tool If this initial configuration does not meet your local requirements use the setup tool to change the configurations to your needs The setup tool PSetup can be found on th...

Page 20: ...nfiguration information DHCP is backward compatible with BOOTP Set up a fixed IP a Setup IP auto configuration as None setup IP address and Subnet mask b Enter Super user login and password for Authentication default super pass c Click Setup Device If super login was authenticated it ll show Successfully configured device Otherwise it ll show Permission Denied 20 132 ...

Page 21: ...ll characters are in lower case Super user password Enter the current password for the super user This initial value is pass All characters are in lower case New super user password Enter the new password for the super user New password confirm Re type the new password for the super user for confirmation To close the window and accept the changes press the OK button otherwise press the Cancel butt...

Page 22: ... the LAN and then make configuration fast and easy It is a superset of previous PSetup software tool 3 2 1 1 Installation Step 1 To manually start the software installation from the Windows Desktop click Start button and click Run item At the Run command line type D IPKVM_Administrator_v1 0 0 exe and click OK D is the drive letter for the CD ROM or open the File manager and double click D IPKVM_Ad...

Page 23: ...KVM over IP Click on Install to start the installation 23 132 ...

Page 24: ...KVM over IP 24 132 ...

Page 25: ...ed components first Once the existing software has been removed install the new software now 3 2 1 3 Opening the IPKVM Administrator Step 3 Start the IPKVM Administrator software In Windows Desktop click Start All Programs IPKVM Administrator ipkvm exe As soon as the IPKVM Administrator opens it will initiate Searching Server and after a few seconds the IP Serial Server List will display all IPKVM...

Page 26: ...ia Menus and Icons Menus Icons Server Icon Search Server Searches for IPKVM units on the network and brings back configuration information that will be displayed in the Server Configurations window Launch Web Browser To bring up the Internet Browser to the login page of the IPKVM unit Configuration to configure the Server Name and Network settings View Provides three viewing options for the IPKVM ...

Page 27: ...e version n inistrator so units servers clic or searching s of the IPKV ervers o the desired nd IPKVM broadcast us P address th is shown un 27 132 e split betw s to be drag Administra number oftware it wi ck the Sear g for servers VM or d IPKVM or units that a sed to find s at conforms ntil all active ween the Ico gged horizon ator program ill automati ch Servers s on the netw r click Sear are not...

Page 28: ...ations window highlight the IPKVM in the IPKVM List window double click to open The Configurations window is used to configure and store the following settings Server name DHCP Disable or Enable IP address Netmask Gateway When you change the settings you have to enter your Username and password and then click Update to make the configuration go into effect 28 132 ...

Page 29: ...alues shown in square brackets below press Enter key IP auto configuration None IP address 192 168 0 70 Net mask 255 255 255 0 Gateway 0 0 0 0 0 0 0 0 for none IP auto configuration With this option you can specify whether the IP KVM should get its network settings from a DHCP or BOOTP server For DHCP enter dhcp and for BOOTP enter bootp If you do not specify any of these the IP auto configuration...

Page 30: ... the mouse movements from the Remote Console in a way that one pixel move will result in n pixel moves on the remote system This parameter n is adjustable with the scaling Please note that this works only when mouse acceleration is turned off on the remote system 3 4 3 Automatic mouse speed and mouse synchronization The automatic mouse speed mode performs the speed detection during mouse synchroni...

Page 31: ...ouse drivers that influence the synchronization process and lead to desynchronized mouse pointers If this happens make sure you do not use a special vendor specific mouse driver on your host system Windows XP Mouse Settings Windows XP knows a setting named improve mouse acceleration which has to be deactivated Active Desktop If the Active Desktop feature of Microsoft Windows is enabled do not use ...

Page 32: ...oose Auto Mouse Speed For XP disable the option enhance pointer precision in the Control Panel SUN Solaris Adjust the mouse settings either via xset m 1 or use the CDE Control Panel to set the mouse to 1 1 no acceleration As an alternative you may also use the Single Mouse Mode MAC OS X We recommend using the Single Mouse Mode 3 4 7 Video Modes The IP KVM recognizes a limited number of common vide...

Page 33: ...s are addressed in subtopics In order to use the Remote Console window of your managed host system the browser has to come with a Java Runtime Environment v1 5 or above If the browser has no Java support such as on a small handheld device you are still able to maintain your IP KVM using the administration forms displayed by the browser itself For secure connection to the IP KVM we recommend the fo...

Page 34: ...n Remote Console The super user can add or remove a user easily via the web pages of User Management Users Please refer to Addendum C for detailed permission items for each user level Launch your web browser Direct it to the address of your IP KVM which you configured during the installation process The address used might be an IP address or a domain name in the case where you have given your IP K...

Page 35: ...r IP KVM for the first time Unchanging of the password for the super user is a severe security risk and might result in unauthorized access to the IP KVM and to the host system including all possible consequences Warning Your web browser has to accept cookies or else login is not possible Navigation Having logged into the IP KVM successfully the main page of the IP KVM appears This page consists o...

Page 36: ...it from the IP KVM front end Warning If there is no activity for 30 minutes the IP KVM will log you out automatically A click on one of the links will bring you back to the login screen Remote Console Preview Click on Click to open to start the remote console redirection Click on Refresh to refresh the picture 36 132 ...

Page 37: ...otocol As default RFB tries to establish a connection to TCP port number 443 Your local network environment has to allow this connection to be made i e your firewall and in case you have a private internal network your NAT Network Address Translation settings have to be configured accordingly In case the IP KVM is connected to your local network environment and your connection to the Internet is a...

Page 38: ...on as your local keyboard changes its keyboard layout according to the remote host system If you use a German administration system and your host system uses a US English keyboard layout for instance special keys on the German keyboard will not work as expected Instead the keys will result in their US English counterpart You can circumvent such problems by adjusting the keyboard of your remote sys...

Page 39: ...hile the IP KVM tries to detect the video mode of VGA port to the controlled host and adjust itself for the best possible video quality Synchronize Mouse Activates the mouse synchronization process Choose this option in order to synchronize the local with the remote mouse cursor This is especially necessary when using accelerated mouse settings on the host system In general there is no need to cha...

Page 40: ...ep remote and local mouse pointers in sync please take the following actions 1 Disable the Enhance pointer precision and Automatically move mouse pointer to the default button in a dialog box in the mouse settings of host target computer OS 2 If mouse pointers not in sync please click on Sync button or Options Mouse Handling Intelligent Sync 40 132 ...

Page 41: ...e exclusive access or logs off A change in the access mode is also visible in the status line Figure 4 4 Remote Console Exclusive Mode Scaling Allow you to scale down the Remote Console You can still use both mouse and keyboard however the scaling algorithm will not preserve all display details When you designate 25 50 or100 scaling the size of Remote Console window is calculated according to the ...

Page 42: ... changed on the host system Warning This method takes more time than the fast one and requires a correctly adjusted picture Use the auto adjustment function to setup the picture Local Cursor Offers a list of different cursor shapes to choose from for the local mouse pointer The selected shape will be saved for the current user and activated the next time this user opens the Remote Console The numb...

Page 43: ...s how IP KVM reacts to small changes in the video input signal Turning on the noise filter can help reduce video flickering that is often caused by distortions as well as lowering unnecessary bandwidth consumption A large filter setting needs less network traffic and leads to a faster video display but small changes in some display regions may not be recognized immediately A small filter displays ...

Page 44: ... Phase Defines the phase for video sampling used to control the display quality together with the setting for sampling clock Horizontal Position Use the left and right buttons to move the picture in horizontal direction while this option is selected Vertical Position Use the left and right buttons to move the picture in vertical direction while this option is selected Reset this Mode Reset mode sp...

Page 45: ...noise filter for VGA is setting too large Soft Keyboard Figure 4 8 Soft Keyboard Opens up the Menu for the Soft Keyboard Show Pops up the Soft Keyboard The Soft Keyboard is necessary in case your host system runs a completely different language and country mapping than your administration machine Mapping Used for choosing the specific language and country mapping of the Soft Keyboard Figure 4 9 So...

Page 46: ...setting to the right language manually Hotkeys Opens a list of hotkeys defined before Choose one entry the command will be sent to the host system A confirmation dialog can be added that will be displayed before sending the selected command to the remote host Select OK to execute the command on the remote host Figure 4 10 Remote Console Confirmation Dialog Encoding These options are used to adjust...

Page 47: ...ither side of the connection The compression quality depends on the video picture itself e g the number of the colors or the diversity of pixels The lower the compression quality the more data have to be sent and the longer it may take to transfer the whole video picture If level 0 is chosen the video compression is disabled completely The option Video Optimized has its advantages if transferring ...

Page 48: ...e 4 12 Predefined Compression Figure 4 13 Lossy Compression Color Depth Set the desired color depth You may select between 8 or 16 bit for Video Optimized compression level 0 or between 1 and 8 bit for compression level 1 to 9 The higher the color depth the more video information has to be captured and to be 48 132 ...

Page 49: ...ss transfer time of the motion picture 4 3 3 Status Line of Remote Console Status line Shows both console and the connection state The size of the remote screen is displayed Figure belowwas taken from a Remote Console with a resolution of 800x600 pixels The value in brackets describes the connection to the Remote Console Norm means a standard connection without encryption SSL means a secure connec...

Page 50: ...KVM over IP Figure 4 16 Status line transfer rate For more information about Monitor Only and Exclusive Access settings see related sections 50 132 ...

Page 51: ...sole window is a Java Applet that tries to establish its own TCP connection to the IP KVM Starting the Remote Console opens a new window displays screen movement of host system with its size automatically adjusted to optimum Keyboard and mouse are redirected to control the host system simultaneously A slight delay may present depending on the bandwidth of network 51 132 ...

Page 52: ...ce supports two operation modes the command line mode and the terminal mode The command line mode is used to control or display some parameters In terminal mode the pass through access to serial port is activated if the serial settings were configured accordingly All inputs are redirected to the device on serial port and its answers are displayed on the Telnet interface In order to log in with Tel...

Page 53: ...ient In case the Telnet program is using a VT 100 VT 102 or VT 220 terminal or an according emulation it is even possible to perform a console redirection as long as the IP KVM host machine is using a text mode screen resolution To log in Telnet Console by one of the following way 1 clicking Remote Control telnet Console 53 132 ...

Page 54: ... are identical to those of the web interface That means the user management of the Telnet interface is entirely controlled with the according functions of the web interface Once you have successfully logged into the IP KVM a command line will be presented and you can enter according management commands Figure 5 2 Telnet Console Key in help to list all available commands The following list shows th...

Page 55: ...ption Video Settings vscreset modes reset settings for the current video mode vscreset allmodes reset settings for all video modes vscreset all reset all video modes and global settings Brightness and Contrast SSH Console The IP KVM supports SSH security protocol The SSHv2 will encryption the transferred data so as to keep the data communication secured Basically the SSH s configuration interface ...

Page 56: ...uter when want to use it and thus save the power energy Figure 5 3 Remote Wakeup Settings on target computer In order to be waked up some settings have to be done on the target computer 1 BIOS setting Have the wake up function in BIOS Enabled Note the naming in BIOS varies depending on the BIOS type it may be Wake On LAN PME PME Event Wake Up or Power On By PCI Device 2 Windows Settings Enter the ...

Page 57: ...KVM over IP Make sure Wake on Magic packet is Enable 57 132 ...

Page 58: ... Control Remote Wakeup to bring up the configuration page 2 Click on More entries to add additional controlled target 3 Key in the server description and the server s IP address 4 Click on Get MAC to get the corresponding MAC address of the server 5 Click on Apply to save the entry 6 Click on Reset to defaults if want to clear all entries 58 132 ...

Page 59: ... you to share redirect your local drive floppy drives hard disks CD ROMs and other removable devices like USB sticks with the remote system over a TCP network connection Thus with Drive Redirection you can use a virtual disk drive on the remote computer instead of an image file It is also possible to enable a remote machine to write data to your local disc Before go ahead with this setup both remo...

Page 60: ...remote machine The drive is hereby shared over a TCP network connection Devices such as floppy drives hard discs CD ROMs and other removable devices like USB sticks can be redirected It is even possible to enable a write support so that for the remote machine it is possible to write data to your local disc Figure 5 4 Options of Drive Redirection Please note that Drive Redirection works on a level ...

Page 61: ...ection with care especially the write support Disable Drive Redirection To disable the function of Drive Redirection Force read only connections If enabled the Write Support for the Drive Redirection is switched off It is not possible to write on a redirected device Click Apply to submit your changes 5 2 2 Virtual Drive Figure 5 5 USB mass storage option Set this option to disable the mass storage...

Page 62: ... On Windows 95 98 and Windows ME do not specify the IP address but the server name NetBIOS Name Share folder name The name of the share to be used Image file name The image file name on the share folder User optional If necessary specify the user name for the share named before If unspecified and a guest account is activated this guest account information will be used as your login Password option...

Page 63: ... to access Please login as a system administrator or as root on UNIX systems 4 The specified image file is supposed to be accessible from the IP KVM The information above has to be given from the point of view of the IP KVM It is important to specify correct IP addresses and device names Otherwise IP KVM may not be able to access the referenced image file properly leave the given file unmounted an...

Page 64: ...the image file Copy the CD DVD ISO image file to this sharing folder Please make sure password has to be setup with the authorized user during Sharing Permission settings MS Windows Open the Explorer navigate to the directory or share and press the right mouse button to open the context menu Select Sharing to open the configuration dialog Figure 5 7 Explorer Context Menu 64 132 ...

Page 65: ...short description for this folder input field Comment If necessary adjust the permissions Permissions button Click OK to set the options for this share UNIX and UNIX like OS UNIX Solaris Linux If you like to access the share via SAMBA SAMBA has to be set up properly You may either edit the SAMBA configuration file etc samba smb conf or use the Samba Web Administration Tool SWAT or WebMin to set th...

Page 66: ... entry of smb conf is very helpful 3 Fill in the sharing information on Image on Windows Share click on the Set button 4 If the Image file set successfully 5 Open the remote console and you can see the virtual CD as below picture 66 132 ...

Page 67: ...sk Figure 5 9 Virtual Media Floppy Disk The maximum image size is limited to 1 44MB To use a larger image mount this image via Windows Share or SAMBA see the Section called Use Image on Windows Share via SAMBA for details 67 132 ...

Page 68: ...ile saved at desire destination after you created it with RawWrite 3 Open the browser to log into the IP KVM Click Virtual Media Floppy Disk Click the Browse button to choose the image file Click on the button Upload to initiate the transfer of the chosen image file into the IP KVM module s on board memory 4 After you uploading the image file you will see the information below 5 Open the remote co...

Page 69: ...d be bootable under DOS mode if the motherboard BIOS on the host computer supporting USB BOOTABLE function Notes 1 If using other image creator software the output image extension file name has to be img e g floppy_vir img 2 The uploaded image file will be kept in the onboard memory of the IP KVM until the end of the current session as you logged out or initiated a reboot of the IP KVM 69 132 ...

Page 70: ...ppy content Click on the button Copy to initiate the image creation process UNIX and UNIX like OS To create an image file make use of dd This is one of the original UNIX utilities and is included in every UNIX like OS UNIX Sun Solaris and Linux To create a floppy image file copy the contents of a floppy to a file You can use the following command dd if dev fd0 of tmp floppy image dd reads the enti...

Page 71: ... the image and save the CD ROM content in that file Figure 5 11 Nero selection dialog UNIX and UNIX like OS To create an image file make use of dd This is one of the original UNIX utilities and is included in every UNIX like OS UNIX Sun Solaris and Linux To create a CD ROM image file copy the contents of the CD ROM to a file You can use the following command dd if dev cdrom of tmp cdrom image dd r...

Page 72: ...edirection are as follows 1 Run Remote Control KVM Console 2 Click on the Floppy icon You will see the Driver Redirection window as below Figure 5 12 Built in Java Drive Redirection 3 You can either redirect a local drive only available under Windows or redirect an ISO CD DVD image 72 132 ...

Page 73: ...support means that the remote computer is allowed to write on your local drive As you can imagine this is very dangerous If both the remote and the local system try to write data on the same device this will certainly destroy the file system on the drive Please use this only when you exactly know what you are doing Device Authentication The factory default Username is super and the default Passwor...

Page 74: ...ck on Connect ISO Select the ISO image file and click Open 4 Finally the established Drive Redirection connection will be displayed Open My Computer you will see the virtual drive appears on the remote host PC window 74 132 ...

Page 75: ...ed If the write support is enabled a drive which is not locked might be damaged by the Drive Redirection Clicking on the Disconnect button will disconnect the Drive Redirection connection Please note that Virtual Drive creation is by Device manner not by Partition Which means it looks for I O in BIOS and sends the corresponding signal to host computer This way you are sending the entire hard drive...

Page 76: ...us actions on the IP KVM s web pages A newly assigned user has permissions inherited from an assigned group if any or individual permissions if no group is assigned 5 3 1 Change Password Figure 5 13 Setting Password Change password of currently logged in user Old Password type in current password New Password type in new password Confirm New Password re type new password for verification Click App...

Page 77: ...fixed permissions The account super has all possible rights to configure the device and to use all functions IP KVM offers Upon delivery the account super has the password pass Make sure to change password immediately after you have installed and on initial access of your IP KVM Existing users Select an existing user for modification Once a user has been selected click the lookup button to see the...

Page 78: ... user press the button Delete Note The IP KVM is equipped with an host independent processor and memory unit which both have a limitation in terms of the processing instructions and memory space To guarantee an acceptable response time we recommend not to exceed the number of 15 users connected to the IP KVM at the same time The memory space that is available onto the IP KVM mainly depends on the ...

Page 79: ... 4 1 User Console The following settings are user specific That means the super user can customize these settings for every users separately Changing the settings for one user does not affect the settings for the other users 79 132 ...

Page 80: ...KVM over IP Figure 5 14 User Console Setting 80 132 ...

Page 81: ...h compression rate and the colour depth individually Depending on the selected compression rate the data stream between the IP KVM and the Remote Console will be compressed in order to save bandwidth Since high compression rates consum more computing power of IP KVM they should not be used while several users are accessing the IP KVM simultaneously The standard color depth is 16 Bit 65536 colors T...

Page 82: ... mode Start in Exclusive Access Mode Enables the exclusive access mode immediately at Remote Console startup This forces the Remote Consoles of all other users to close No one can open the Remote Console at the same time again until this user disables the exclusive access or logs off Mouse hotkey Allows to specify a hotkey combination which starts either the mouse synchronization process if presse...

Page 83: ...neric 104 Key PC for a standard keyboard layout extendend by three additional windows keys Generic 106 Key PC for a japanese keyboard and Apple Macintosh for the Apple Macintosh Keyboard timeout Recommanded as enable for keyboard timeout when host is UNIX or UNIX like OS USB Mouse Type Enables USB mouse type Choose between Windows 2000 MacOSX for MS Windows 2000 or Windows XP Mac OSX or Other Oper...

Page 84: ...e host are linear This means mouse acceleration of OS should be disabled and the intelligent mouse synchronization of IP KVM is not functioning under this setting Absolute mouse scaling for MAC server Use this option for MAC server To set the options click on the button Apply 5 4 3 Video Figure 5 16 Video Settings Miscellaneous Video Settings Noise filter This option defines how the IP KVM reacts ...

Page 85: ...for most situations Force Composite Sync Required for Sun Computers When connecting the device directly to legacy Sun computer with composite sync as the video output it may be possible that IP KVM don t recognize the composite sync automatically To support signal transmission from a Sun machine enable this option If not enabled the picture of the remote console will not be visible To set the opti...

Page 86: ...Device Settings 5 5 1 Network The Network Settings panel allows changing network related parameters Each parameter will be explained below Once applied the new network settings will immediately come into effect 86 132 ...

Page 87: ...tings Warning Changing the network settings of the IP KVM might result in losing connection to it In case you change the settings remotely make sure that all the values are correct and you still have an option to access the IP KVM 87 132 ...

Page 88: ...P address Primary DNS Server IP Address IP address of the primary Domain Name Server in dot notation This option may be left empty however the IP KVM will not be able to perform name resolution Secondary DNS Server IP Address IP address of the secondary Domain Name Server in dot notation It will be used in case the Primary DNS Server cannot be contacted Remote Console And HTTPS port Port number at...

Page 89: ... some configuration software to detect IP KVM devices in the network even without IP address and then config network related settings to IP KVM LAN Interface Settings The Autodetect will set the ethernet speed to the fastest possible value supported by both endpoints of the link For example if you use a 10M half duplex HUB this speed will be auto selected If this option does not work with some net...

Page 90: ...tain hostname to it He will get a nickname and a password in return to the registration process This account information together with the hostname is needed in order to determine the IP address of the registered IP KVM You have to perform the following steps in order to enable Dynamic DNS Make sure that the LAN interface of the IP KVM is properly configured Enter the Dynamic DNS Settings configur...

Page 91: ...e Password You have used this password during your manual registration with the Dynamic DNS Server Check time The IP KVM registers itself for initiating the IP address of IP KVM stored in the Dynamic DNS server at this time Check interval This is the interval for reporting again to the Dynamic DNS server for updating the IP address associated with the Domain Name of the IP KVM Warning The IP KVM h...

Page 92: ...ator machine and keyboard and mouse data back to the host If set to Off no encryption will be used If set to Try the applet tries to make an encrypted connection In case connection establishment fails for any reason an unencrypted connection will be used If set to Force the applet tries to make an encrypted connection with certificate An error will be reported in case connection establishment fail...

Page 93: ...receives a TCP packet it will process the packet with the chain rule depicted below The process ordering is important The packet will enter the chain rule 1 first if meet the rule then take action directly otherwise go to chain rule 2 Figure 5 21 Chain Rules of IP Filtering Check the Enable Group based System Access Control to edit the rules Users can add a new IP filtering rule by setting the pro...

Page 94: ...KVM over IP Figure 5 22 IP Filter Settings 94 132 ...

Page 95: ...ertificate that is unique for a particular IP KVM In order to do that the IP KVM is able to generate a new cryptographic key and the associated Certificate Signing Request CSR that needs to be certified by a certification authority CA A certification authority verifies that you are the person who you claim you are and signs and issues a SSL certificate to you The following steps are necessary to c...

Page 96: ...te to the IP KVM using the Upload button as shown in Figure below Figure 5 24 SSL Certificate Upload Figure 5 25 CSR string After completing these three steps the IP KVM has its own certificate that is used for identifying the IP KVM to its clients Warning If you destroy the CSR on the IP KVM there is no way to get it back In case you deleted it by mistake you have to repeat the three steps as des...

Page 97: ...te Province The state or province where the organization is located Country ISO code The country where the organization is located This is the two letter ISO code e g DE for Germany or US for the USA Note the country code has to be entered in CAPITAL LETTERS Challenge Password Some certification authorities require a challenge password to authorize later changes on the certificate e g revocation o...

Page 98: ...gin local console login Do not use the serial port for any special function use it only for the initial configuration 5 5 5 2 Modem The IP KVM offers remote access using a telephone line in addition to the standard access over the built in Ethernet adapter The modem needs to be connected to the serial interface of the IP KVM Please refer to Addendum F for detailed connection setup 98 132 ...

Page 99: ...efault value will work with all modern standard modems directly connected to a telephone line In case you have a special modem or the modem is connected to a local telephone switch that requires a special dial sequence in order to establish a connection to the public telephone network you can change this setting by giving a new string Refer to the modem s manual about the AT command syntax Modem s...

Page 100: ...ion Event Log 5 5 6 Date Time Figure 5 27 Date Time This link refers to a page where the internal real time clock of the IP KVM can be set up You have the possibility to adjust the clock manually or to use a NTP timeserver Without a timeserver your time setting will not be persistent so you have to adjust it again after IP KVM loses power for more than a few minutes To avoid this you can use a NTP...

Page 101: ... Log Figure 5 28 Event Log Important events like a login failure or a firmware update are logged to a selection of logging destinations Each of those events belongs to an event group which can be activated separately 101 132 ...

Page 102: ...rom more than one IP KVM devices to only one NFS share you have to define a file name that is unique for each device When you change the NFS settings and press the button Apply the NFS share will be mounted immediately That means the NFS share and the NFS server must be filled with valid sources or you will get an error message SMTP Logging enabled With this option the IP KVM is able to send Email...

Page 103: ...user device Internal log file cleared by user device Security Violation security Host Power host Host Reset host Connection to Remote Console failed reason console several Connection to client established console Connection to client closed console Login failed auth Login succeed Auth Warning In contrast to the internal log file on the IP KVM the size of the NFS log file is not limited Every log e...

Page 104: ...ich have certain privileges It is usually far easier and simpler to refer to already existing groups rather than having to re enter everything into the IP KVM Note Whatever you configure you can always login over the network as the superuser super The superuser is always authenticated and authorized locally so you always have a back door to the IP KVM LDAP Access The IP KVM uses LDAP only for auth...

Page 105: ...you have neither a Novell Directory Service nor a Microsoft Active Directory then choose a Generic LDAP Server and edit the LDAP scheme used see below Name of login name attribute This is the name of the attribute containing the unique login name of a user To use the default leave this field empty The default depends on the selected LDAP server type Name of user entry object class This is the obje...

Page 106: ...via RADIUS works similar to the Remote Console If there is no activity for half an hour your connection to the IP KVM will be aborted and closed Server Enter either the IP address or the hostname of the RADIUS Server to connect to For the hostname DNS has to be configured and enabled Shared Secret A shared secret is a text string that serves as a password between the RADIUS client and RADIUS serve...

Page 107: ...a request could not be completed The default value is 3 times 5 5 9 USB USB 2 0 is the default setting if the operating system of the managed computer does not support USB 2 0 please force it to USB 1 1 5 5 10 Config File With this function the configuration settings can be saved Backup in a file config gz or reloaded Restore from a previously saved configuration file 107 132 ...

Page 108: ...view the event log and reset the unit 5 6 1 Device Information The Device Status page contains a table with information about the IP KVM s hardware and firmware This information is useful if technical support is required Figure 5 29 Device Information The Data file for support allows you to download the IP KVM data file with specific support 108 132 ...

Page 109: ...Con mation about ast column c e for a certa g list includi Fi 109 132 n customize her with a su gure 5 30 From left to its activity s sole is open t this option contains eith ain amount ing the even igure 5 31 ed support i upport requ Connected o right the c status is disp ned in exclu n see the Sec her the term of time nts that are Event Lo information uest It will h d Users connected u played RC...

Page 110: ...eb site If the firmware file is compressed file suffix zip then you must unzip it before you can proceed Under the Windows operating system you may use WinZip from http www winzip com for decompression Other operating systems might provide a program called unzip Before you can start updating the firmware of your IP KVM the new uncompressed firmware file has to be accessible on the system that you ...

Page 111: ...IP KVM Updating the firmware is a three stage process 1 Upload the new firmware file onto the IP KVM unit In order to do that you need to select the file on your local system using the button Browse of the Upload Firmware panel Click Upload Once the firmware file has been uploaded it is checked whether it is a valid firmware file and whether there were any transmission errors In case of any error ...

Page 112: ...KVM over IP Check out the device information to see the updated firmware is running 112 132 ...

Page 113: ... KVM Click Maintenance Unit Reset the following window displays Figure 5 33 Unit Reset To reset a certain IP KVM functionality click on the Reset button as displayed in figure below Clicking on Reset of Reset Device will reboot the IP KVM system It will close all current connections to the administration console and to the Remote Console The whole process will take about one minute Resetting subde...

Page 114: ...nal or PuTTY to the following settings Baudrate 115200 Data stop bits 8 1 Parity none Flow control none 2 Enter the debugging mode via reboot the IP KVM system and hit the ESC key There are two ways to enter the debugging mode a Power cycle reboot the IP KVM device Within 2 seconds of booting the IP KVM enter the Esc key a few times to get a prompt b Press hold ESC AND push and release Reset butto...

Page 115: ...KVM over IP 4 The following window displays if reverting to factory default is complete 115 132 ...

Page 116: ...tion up to 2048 x 1536 60Hz Local Console up to 1600 x 1200 60Hz Remote Console Remote Wakeup Remote power wakeup on the target computer Console Server Serial over LAN Console Server management for serial based servers and network appliances Protocols TCP IP ARP ICMP HTTP HTTPS SSL Telnet DHCP PPP SMTP NTP DDNS Security AES 256 bit encryption for all transmitted data RSA 2048 bit encryption for au...

Page 117: ...ri Firefox Avant World Opera and others 4 What Java version shall we install We need to install Java Runtime Environment version 1 5 or above on the remote console PC 5 Does the IP KVM work with other brand s KVM switch Yes the IP KVM can work with most of standard KVM 6 How many letters the username and password can be set on IP KVM The IP KVM accepts 32 letters of username and password 7 How man...

Page 118: ...uip with floppy diskette please set BIOS to floppy not installed not floppy 1 44MB 5 In the browser the web pages are inconsistent or chaotic Make sure your browser cache settings are feasible Especially make sure the cache settings are not set to something like never check for newer pages Otherwise web pages may be loaded from your browser cache and not from the IP KVM device itself 6 The Remote ...

Page 119: ... performance of Programs default value and click OK e Restart computer The problem should then disappear 8 The target computer has started up but local PS 2 keyboard or mouse won t work Make sure your keyboard and mouse work fine if directly plugged into the target computer Since PS 2 keyboard and mouse are not hot pluggable so we should follow the power up procedures power on monitor power on IP ...

Page 120: ...of host target computer OS see the next item 11 In Double mouse mode the local and remote mouse pointers are not in sync even after clicking the Sync button If your IP KVM connects to PS 2 host computer and select Double mouse mode please disable the Enhance pointer precision and Automatically move mouse pointer to the default button in a dialog box in the mouse settings of host target computer OS...

Page 121: ...ntrast on the Auto monitor is al monitor is of the IP K 4 for furthe video data nected look rface is not s 121 132 ls to connec mproperly oes not equi MB omputer VG f directly co then turn on e connected d KVM swit power on m onds and t e is grainy t settings in o Adjust Vi surrounde s programm KVM Refer r explanatio but the rem k at the stat switched of ct to an US This proble p with flopp GA res...

Page 122: ...em and not transmitted to the host You have to define a so called Button Key This can be done in the Remote Console settings 20 Windows XP doesn t awake from standby mode This is possibly a Windows XP problem Try not to move the mouse while XP goes in standby mode 21 Can t upload the signed certificate in MacOS X If an internal error occurs while uploading the signed certificate either change the ...

Page 123: ...t grant enough permissions if the signature of the applet cannot be verified To solve the problem add the lines grant codeBase nn pp rc RemoteConsoleApplet permission java lang RuntimePermission accessClassInPackage sun to the java policy file of opera e g usr share opera java opera policy 123 132 ...

Page 124: ...programs are on an identical position no matter what language mapping you are using Some of the keys have aliases also means they can be named by 2 key codes separated by comma in the table Key and aliases 0 9 A Z TILDE MINUS EQUALS LESS SLASH BACK SPACE TAB ENTER CAPS LOCK BACK SLASH LSHIFT SHIFT RCTRL RSHIFT LCTRL CTRL LALT ALT SPACE ALTGR ESCAPE ESC F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 PRINTS...

Page 125: ...1200 60 2048 x 1536 local console 85 C User Role Permissions Table below lists the user role permissions granted for three user role groups Super Administrator and User Function User Administrator Super Remote Control KVM x x x Remote Power Wakeup x x Remote Control Telnet Console x x x Virtual Media x x x User Management Change Password x x x User Management Users x KVM Settings User Console x w ...

Page 126: ...omment Video Optimized Video Optimized 8 bit 3 0 3 3 MB s uncompressed synchronized video data most bandwidth needed Video Optimized high color Video Optimized 16 bit 4 3 5 0 MB s uncompressed synchronized video data most bandwidth needed LAN high color 0 no compression 16 bit 1 0 1 3 MB s uncompressed video data LAN 0 no compression 8 bit 500 700 kb s uncompressed video data DSL 2 8 bit 110 140 k...

Page 127: ...KVM over IP E Pin outs of RJ45 DB9F Cable 127 132 ...

Page 128: ...to a modem you have to prepare a RJ45 DB9M cable or adapter since the modem has DB9F connector The RJ45 to DB9M adapter Optional RJ45 to DB9 Adaptor to DCE or Modem Adapter Modem Signal RJ45 DB9 Male DTE DB9 Female DCE Signal DSR 1 6 6 DTR RTS 2 7 7 CTS GND 3 5 5 GND TxD 4 3 3 RxD RxD 5 2 2 TxD DCD 6 1 1 DCD CTS 7 8 8 RTS DTR 8 4 4 DSR 128 132 ...

Page 129: ...sses or by programs executed by privileged users Table below shows some of the well known port numbers For more details please visit the IANA website http www iana org assignments port numbers Port Number Protocol TCP UDP 21 FTP File Transfer Protocol TCP 22 SSH Secure Shell TCP 23 Telnet TCP 25 SMTP Simple Mail Transfer Protocol TCP 37 Time TCP UCP 39 RLP Resource Location Protocol UDP 49 TACACS ...

Page 130: ...et of IP addresses for internal traffic and a second set of addresses for external traffic This enables a company to shield internal addresses from the public Internet NFS Network File System A protocol that allows file sharing across a network Users can view store and update files on a remote computer You can use NFS to mount all or a portion of a file system Users can access the portion mounted ...

Page 131: ...tem administrators use to monitor networks and connected devices and to respond to queries from other network hosts SMTP Simple Mail Transfer Protocol TCP IP protocol for sending email between servers SSL Secure Sockets Layer A protocol that provides authentication and encryption services between a web server and a web browser SSH Secure Shell A secure transport protocol based on public key crypto...

Page 132: ...a commercial installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential environment may cause harmful interference CE This equipment has been tested and found to comply with the CE regulations of Class A RoHS Al...

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