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36          OM/SM-HY-12GF(CE) & HY-24GF(CE)

3.4.4 Problem: Steamer Cavity Does Not Achieve “Ready” Status — Continued

PROBABLE CAUSES

CORRECTIVE ACTION

Drain valve open (normally open valve)

Check / replace drain valve.  Check for 20 VDC minimum at drain

valve connector and that TR1 output is 22 VAC minimum.

Improper drain valve operation.

Check/replace water level board.

Steam generator ready thermostat malfunction

Test thermostat for shorted or open condition. Replace thermostat.

Thermostat opens on temperature rise

Door open

Close door. Make sure door is secured by latch.  Check door

adjustment.

Door switch malfunction

Check door switch connectors to wiring harness. Check switch for

continuity using magnet. Check position of magnet in door.

Low gas pressure supply

Check gas supply.

Gas manifold burners do not ignite

Check/replace low/high fire gas solenoids. Check connections and

solenoid operation

3.4.5 Problem: Boiler Overfills

Water level probe circuit

Probe encrusted with lime. Clean probes. Check connections to

probes for open circuit.

Water inlet valve not closing

(Valve is normally closed)

Check inlet valve for debris in diaphragm which would keep valve

open. Replace if necessary.

Water board not grounded properly

Perform continuity check and restore ground to water level control

board.

Water board

Replace water level control board.

3.4.6 Problem: Water Leaks

Leaks around water inlet valve

Check/tighten hose clamps. Defective gasket in hose connection.

Replace gasket.

Cracked water inlet valve housing

Replace water inlet valve

Leaks around heating elements and steam

generator inlet fittings

Replace gasket, tighten fittings. Check for loose nuts.

Leaks at drain box

Check/tighten hose clamps

Leaks at drain box overflow

Check/clear blockage in drain

3.4.7 Problem: Improper Condensate Spray Operation

No condensate spray - Steam coming out vent 

Check for defective spray water valve. Replace as required.

Too much condensate spray

Excessive water coming out of drain. Check incoming water line

pressure. Correct pressure if necessary. Defective or missing spray

nozzle or orifice.

Continuous condensate spray

Solenoid stuck in open position. Check solenoid.  Door switch stuck

in closed position.  Check switch.

Summary of Contents for HY-12GF(CE)

Page 1: ...ERENCE READ UNDERSTAND AND FOLLOW THE INSTRUCTIONS AND WARNINGS CONTAINED IN THIS MANUAL NOTIFY CARRIER OF DAMAGE AT ONCE It is the responsibility of the consignee to inspect the container upon receip...

Page 2: ...USER USERS SHOULD BE CONVERSANT WITH THE APPROPRIATE PROVISIONS OF THE FIRE PRECAUTIONS ACT AND THE REQUIREMENTS OF THE GAS SAFETY REGULATIONS IN PARTICULAR THEY SHOULD BE AWARE OF THE NEED FOR REGUL...

Page 3: ...TIFICATION 26 STEAMER BLOCK DIAGRAM 30 INTERCONNECT BLOCK DIAGRAM 31 CONTROL BOARD BLOCK DIAGRAM 32 CONTROL BOARD LED LOCATIONS DIAGRAM 33 3 TROUBLESHOOTING 34 TRUTH TABLE 36 ELECTRICAL SCHEMATIC 37 T...

Page 4: ...C MUST BE EARTHED Upon completion of the installation the owners manual should be handed to the users and the installer should instruct the responsible person s in the correct operation and maintenanc...

Page 5: ...shown in the table at right 1 2 Electrical Supply Connection The unit is designed for connection to fixed wiring A suitably rated isolating switch with contact separation of at least 3 mm on both pole...

Page 6: ...piping must be large enough to provide 160 000 BTU hour Minimum supply pressure is 20 mBar for natural gas or 37 mBar for propane gas An isolating cock must be located close to the appliance to allow...

Page 7: ...e The drain box and vent pipe provide the necessary air gap when properly installed The illustrations at right shows proper installation of drain lines Leave a air gap to any building drain Do NOT cre...

Page 8: ...trip if the liquid level probe fails 9 If this happens the High Temperature neon on the front control panel will glow and trip a reset switch The Reset Switch must be pressed to re start steam generat...

Page 9: ...7 Turn the screw inside the turret clockwise to increase the pressure anti clockwise to reduce it Check the burner pressure again after 15 minutes operation and adjust if necessary 8 Disconnect the p...

Page 10: ...locking guide track on the top edge and three spring like clips at the rear edge 2 Once the screws are removed SLIDE the panel toward the front of the appliance with a lifting motion Do not attempt to...

Page 11: ...ition around the end of the hoses and tighten the clamps CAUTION DO NOT OVER TIGHTEN THE CLAMPS OVER TIGHTENING CAN DAMAGE THE VALVE 2 1 4 Adjustable Legs P N 042505 1 Each leg is provided with a scre...

Page 12: ...or back of the steamer use an open ended wrench to loosen and disconnect the compression fittings which connect the 9 5 mm aluminum tubing from the inner and outer manifolds 6 The entire assembly of b...

Page 13: ...acket with two screws 2 1 9 Pilot Burner Replacement Current Check Adjustment Pilot Flame Sensor Replacement P N 102258 Natural P N 106610 Propane P N 003328 Flame Sensor 1 Turn off the main gas and p...

Page 14: ...inal s 3 The wires are connected to wire fork terminals These will snap on and off the terminal post Unsnap them by gently pulling on the terminal 4 Using a 21mm open ended wrench turn the probe count...

Page 15: ...box and the steam generator 3 Unplug and disconnect the valve electrical wires Remove the 10 32 kep nuts holding the valve to the plate Remove the valve from the threaded studs Then remove silicone ho...

Page 16: ...screw which is inside the frame on the left side Pull drain box out of the steamer and remove the back panel 13 Disconnect the wires from the side of the steam generator which are attached to the high...

Page 17: ...bserve if there are any leaks coming from the new thermostat 2 1 18 Steam Generator Probes High and Low Water P N 070178 NOTE There are two probes for each steam generator 1 Shut off power to the stea...

Page 18: ...ver 3 Unplug the connectors from the rear of the board 4 Unplug and remove connectors which are jumper plugs and NOT connected to the wiring harness These will be required for the installation of the...

Page 19: ...l slinger washer should be in contact with the plate holder There should be a space of approximately 2mm between the resin face of the washer and the motor 12 Using four hex slotted 6 32 screws screw...

Page 20: ...off power to the steamer 2 Remove the cavity side and lower side back panels of the table 3 In upper portion of the steamer using an 8mm nut driver loosen the hose clamp where the hose is attached to...

Page 21: ...in Paragraph 2 1 2 and then remove the switch as described above 2 1 30 Door Reversing Procedures 1 Turn off steamer power and allow steamer to cool 2 To remove door support the door while removing h...

Page 22: ...with screws 20 Door handle must be in DOWN position Hold U Channel door spring open with a screw driver or similar tool and install the U channel Do NOT install the screws at this time 21 Check operat...

Page 23: ...riginal positions and install on the door with screws Be sure handle and cam move smoothly 12 Be sure the door handle is DOWN Turn U channel 180 degrees from its original position Hold the door spring...

Page 24: ...24 OM SM HY 12GF CE HY 24GF CE 24 2 2 Parts Identification...

Page 25: ...00983 27 Probe Water 070178 45 Hose Steam Inlet 1 1 2 I D x 13 106578 9 Knob Timer 123100 28 Ignition Module 154059 46 Hose Steam Inlet 1 1 2 I D x 22 l 106579 10 Steamer Control PC Board Assy 119801...

Page 26: ...26 OM SM HY 12GF CE HY 24GF CE OM SM HY 12GF CE HY 24GF CE 2 2 Parts Identification...

Page 27: ...OM SM HY 12GF CE HY 24GF CE 27 OM SM HY 12GF CE HY 24GF CE 2 2 Parts Identification...

Page 28: ...3 Door Handle 070123 12 Screw Shoulder Drip Tray 070467 21 Door Switch 096857 4 Door Gasket 106209 13 Screw Hex Slot 069777 22 Steam Port Front 106244 5 Mylar Overlay 123131 14 Door Gas Valve Access 1...

Page 29: ...m entering the cavity and stops the timer 3 1 3 Water Level Control and Entry Into Steam Generator The HIGH WATER probe determines if there is a full and proper level of water in the steam generator I...

Page 30: ...in valve will close and the Cleaning indicator neon will come on Turning the cavity power switch to the OFF position will drain the steam generator When the switch is turned back after five seconds to...

Page 31: ...OM SM HY 12GF CE HY 24GF CE 31 OM SM HY 12GF CE HY 24GF CE Electrical Schematic...

Page 32: ...set switch next to Pilot Switch Pilot will light but main burners will not a Is ON switch depressed b Is electric supply connected c Are steamer doors opened d Is steam generator limed up Pilot lights...

Page 33: ...continues to trip Gas supply turned off Turn on gas supply Pilot burner not ignited Perform the following trial ignition and look and listen for spark Attempt to ignite the pilot burner If this burne...

Page 34: ...V 2 Check the strength of the flame sensor Insert an ammeter between the module and ground A minimum of 3 microamps is required Clean pilot burner and sensor Check wire for continuity Replace module 2...

Page 35: ...me height Check for defective main gas valve Check for air flow that blows out pilot Gas supply turned off or interrupted Close gas supply line and check for cause of gas supply loss Have problem corr...

Page 36: ...s to probes for open circuit Water inlet valve not closing Valve is normally closed Check inlet valve for debris in diaphragm which would keep valve open Replace if necessary Water board not grounded...

Page 37: ...check continuity between thermal switch terminals Replace motor if reading between white and yellow wires is open Fan Motor relay contacts and coils Check motor relay contacts K3 or K6 to make sure th...

Page 38: ...is scale which could lead to an early component failure Your water utility can tell you about the minerals in your water The water going to the steam generator should have between 20 and 40 parts per...

Page 39: ...main high heater to work 8 When the steam generator has filled the main and low burners will automatically light The READY light should come on within 10 minutes to show that the water has reached its...

Page 40: ...cedure 1 Press the ON switch pad for the steamer The steam generator will fill and heat until the READY light comes on About 10 minutes 2 Load food into pans in uniform layers Pans should be filled to...

Page 41: ...OM SM HY 12GF CE HY 24GF CE 41...

Page 42: ...BACTERIA TO GROW DO NOT USE STEEL WOOL WHICH MAY LEAVE PARTICLES IMBEDDED IN THE SURFACE WHICH COULD EVENTUALLYCAUSE CORROSION AND PITTING A Precautions WARNING BEFORE CLEANING THE OUTSIDE OF THE STEA...

Page 43: ...he timer to OFF c Using a glove or towel for hand protection carefully open the de liming port The port may be hot and a small amount of pressureless steam may escape as you open the port d Add one li...

Page 44: ...owing steps 1 Check the door gasket Replace it if it is cracked or split 2 Inspect the cooking chamber drain to be sure it is not blocked 3 Adjust the door latch pin to allow for changes that might oc...

Page 45: ...12GF CE HY 24GF CE 45 OM SM HY 12GF CE HY 24GF CE Service Log Model No Serial No Date Purchased Purchase Order No Purchased From Location Date Installed For Service Call Date Maintenance Performed Per...

Page 46: ...l to portal transportation costs time mileage for the first twelve 12 months from date of installation or fifteen 15 months from date of shipment from Groen IV This warranty does not cover boiler main...

Page 47: ......

Page 48: ...1055 Mendell Davis Drive Jackson MS 39272 888 994 7636 601 372 3903 Fax 888 864 7636 groen com PART NUMBER 132465 REV B 4 06 PART NUMBER 132465 REV C 1 09...

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