Groen HY-12GF(CE), Operator Manual & Service Manual

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32 OM/SM-HY-12GF(CE) & HY-24GF(CE)
OM/SM-HY-12GF(CE) & HY-24GF(CE)
3.3 Troubleshooting Chart
SYMPTOM WHAT TO CHECK
Pilot will not light. c. Are electrical connections made with a ground?
d. Is gas supply connection made?
e. Is pilot ignition switch activated?
f. Is gas valve turned on?
g. Is spark ignition cable connected to module, pilot ?
h. Are building, fuses or circuit breakers all right?
i. Are there drafts that could blow out the pilot?
j. Is the amber Gas Lockout neon lit? If yes, press Reset switch.
Steam generator does not fill with water. a. Is ON switch depressed?
b. Is electric supply connected?
c. Is water supply connected?
d. Check for low water pressure (less than 30 PSI)
e. Is screen or filter clogged where water line connects with
steamer?
f. Has steam generator been de-limed?
g. Is the “High Tem” neon on front panel lit? If yes, press “Reset”
switch next to Pilot Switch.
Pilot will light, but main burners will not. a. Is ON switch depressed?
b. Is electric supply connected?
c. Are steamer doors opened?
d. Is steam generator limed up?
Pilot lights, but no front panel lamp comes on. Call your Groen authorized service agency.
Red light comes on after four minutes. (Refer
to cleaning section).
a. Is water supply connected ?
b. Is water supply hose kinked?
c. Has unit been delimed?
d. Is water screen or filter clogged?
Excessive steam escaping from rear of unit. a. Is water spray hose kinked or obstructed?
b. Is water spray solenoid connected?
Steam generator does not fill with water. a. Is ON switch depressed?
b. Is electric supply connected?
c. Is water supply connected?
d. Check for low water pressure (less than 30 PSI)
e. Is screen or filter clogged where water line connects with
steamer?
f. Has steam generator been de-limed?
Pilot will light, but main burners will not light. a. Is ON switch depressed??
b. Is electric supply connected?
c. Are steamer doors opened?
d. Is steam generator limed up?