[EN]
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WARRANTY
The service life determined by the Ministry; the service life for industrial goods is 10 (ten)
years in accordance with the directive on after-sales services. (Official Journal Date
14/06/2003-Issue: 25138)
The furnaces specified by the ALİ DEMİRÖZ
-GREENOKS INDUSTRIAL KITCHEN INDUSTRY
COMPANY and specified in its specification manual are warranted for 2 (two) years from the
date of sale, provided that they are used in accordance with the instructions in the operating
instructions and operated under normal conditions.
It was determined by the Law No. 4077 dated 23 December 1995 on the Protection of the
Consumer;
1.
The Ministry of Customs and Trade ...... the document number and ...... the
document release date and the conditions specified in the GUARANTEE DOCUMENT
issued are valid.
2.
The start date of the guarantee is the date when the vendor signs the date of
delivery to the buyer by typing in the warranty document.
MANUFACTURER ASSISTANCE
OFFICIAL GAZETTE dated 24 April 2011 and numbered 27914 REGULATION ON THE
PRINCIPLES OF THE IMPLEMENTATION OF GUARANTEE DOCUMENT Article 12- Companies
manufacturing or importing goods which are not included in the list attached to this directive
are entitled to organize a WARRANTY DOCUMENT within the scope of their responsibilities.
REQUIREMENTS FOR WARRANTY
1-
The warranty period starts from the delivery date of the goods and is 2 (two) years.
2-
All of the device, including all of the parts of it, are covered by our guarantee.
3-
If the device malfunctions within the warranty period, the time remaining in the repair is
added to the warranty period. Product repair time can not exceed 20 (twenty) business days.
This period shall commence from the date of notification of the defective appliance to the service
station, in the absence of the service station, from the vendor, dealer, agent, representative,
importer or manufacturer of the goods. Failure notification of the consumer; telephone, fax, e-
mail, registered mail or similar. If the malfunction is not rectified within 10 working days, the
manufacturer-manufacturer or importer has to allocate it to the use of another consumer with
similar characteristics until the repair of the goods is completed.
4-
In case of malfunction due to material or workmanship, or due to erroneous installation in
the warranty period of the goods, labor cost, repair cost shall be repaired without any request
under any other name.
5-
Despite the Consumer's right to repair, the Goods;
-In addition to the fact that the same failure is repeated twice or more than four times in different
defects, or the sum of different defects is more than six times within the specified warranty
period, as well as the fact that these failures are made permanent,
-
Exceeding the maximum number of workers required for repairs,
-
In the event that the firm does not have a service station, it may request a reduction of the
price of the consumer goods free of charge or a reduction of the price in the event that it is
determined by the seller, dealer, representative, importer or manufacturer-producer that the
repair is not possible.
