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Do not attempt to expand by bandwidth on these K2 SANs. The
feature will be available in a future release.

Workaround:

K2 RAID

Firmware file CH_15K6_SAS.N004 has a problem. This is the disk
firmware file for K2 RAID Cheetah 6 15K SAS drives.

Description:

CR109174

Do not load CH_15K6_SAS.N004 onto drives. Instead, refer to
compatibility tables in release notes and load the file with the
updated version, which is version N005 at the time of this writing.

Workaround:

System

The K2 Media Server displays an error because the Dell
OpenManage server log fills up.

Description:

CR90857

Manually clear the log and then configure OpenManage to overwrite
the log when full.

Workaround:

Slow operations after restarting with a USB device connected.

Description:

CR108389

Disconnect then reconnect USB device. Normal operation speed is
restored.

Workaround:

Macintosh systems cannot write to a HotBin directory on the V:
drive of an iSCSI or Fibre Channel connected K2 SAN. GV
Connect export to the HotBin fails.

Description:

CR110558

Delete the HotBin, configure Macintosh access in the SNFS
configuration file, then recreate the HotBin from the K2 Media
Server. Configure the SNFS configuration file as part of the upgrade
to this version of K2 software, as instructed in the upgrade
procedure earlier in these release notes. If not upgrading, take
systems offline, make the change as instructed in the upgrade
procedure, then restart the K2 Media Server to put the change into
effect.

Workaround:

On a K2 Media Server with SNFS on the C: drive, media is lost if
you re-image the C: drive

Description:

CR110466

Before re-imaging, copy C:\SNFS\config and C:\SNFS\data to
another location. After re-imaging, copy back to the C: drive.

Workaround:

AppService fails to start after software installation.

Description:

CR112234

Restart the K2 system.

Workaround:

Green flashes can occur when using AVC-Intra QuickTime
reference file.

Description:

PR3277

Export and re-import the clip.

Workaround:

23 November 2010

K2 Version 7.3.8 Release Notes & Upgrade Instructions

107

Known Problems

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Summary of Contents for K2 SOLO -

Page 1: ...ts may be found at www grassvalley com Other trademarks and logos used in this document are either registered trademarks or trademarks of the manufacturers or vendors of the associated products such as Microsoft Windows operating system Windows Media player Internet Explorer internet browser and SQL Server QuickTime and the QuickTime logo are trademarks or registered trademarks of Apple Computer I...

Page 2: ...hange specification 21 About introducing ChannelFlex Suite on existing K2 systems 22 Codec option matrix 23 Managing the write filter 23 Passwords and security on K2 systems 25 About application security on the K2 SAN 26 Upgrading firmware on HP switch 27 Configuring QOS on the GigE switch 28 Operation considerations 30 Version compatibility 31 Compatible K2 Summit Solo components 31 Compatible K2...

Page 3: ...s 69 Power cycle K2 system 71 Install required Windows update 72 Upgrade LSI RAID controller driver 73 Upgrade MegaRAID Storage Manager 73 Upgrade RAID Controller microcode on stand alone K2 system 74 Upgrade disk drive firmware on stand alone K2 system 76 Configure RTIO 77 Reset Capture Services 78 Upgrade K2 Dyno Server software 79 Lock K2 Summit Production Clients 80 Upgrade K2 Dyno Controller ...

Page 4: ...ade K2 Dyno Controller 99 Install MPEG 2 AVC Intra field kit 100 Make recovery images 101 Licensing K2 products 101 K2 licenses 101 About K2 system software licensing 102 Requesting a license 102 Adding a license 104 Deleting licenses 104 Archiving licenses 105 Known Problems 106 4 K2 Version 7 3 8 Release Notes Upgrade Instructions 23 November 2010 ...

Page 5: ... to contact Product Support by phone International Support Centers Our international support centers are available 24 hours a day 7 days a week In country Toll free Support Center 33 1 48 25 20 20 800 80 80 20 20 France 1 530 478 4148 1 800 547 8949 United States Authorized Local Support Representative A local support representative may be available in your country To locate a support center durin...

Page 6: ...35 62 38 421 Benelux Netherlands 32 0 2 334 90 30 Benelux Belgium 800 80 80 20 20 33 1 48 25 20 20 France 49 6150 104 444 Germany Austria Eastern Europe 7 495 258 09 20 Belarus Russia Tadzhikistan Ukraine Uzbekistan 45 404 72 237 Northern Europe 39 06 87 20 35 28 Southern Europe Italy 34 91 512 03 50 Southern Europe Spain 971 4 299 64 40 Middle East Middle East Near East Africa 800 80 80 20 20 33 ...

Page 7: ...p s folder on the V drive You can configure the software to create QuickTime reference files MXF reference files or no reference files Refer to About MXF reference files on page 13 MXF and QuickTime export of complex movies Complex movies are flattened during MXF and QuickTime streaming export as these formats do not directly support complex movies MXF interchange specification on page 18 Storage ...

Page 8: ...umentation CD 063 8289 05 has been revised for use with this release of software K2 Lx0 RAID Instruction Manual 071 8614 01 This manual has not been revised Use this manual for K2 Level 10 40 RAID storage NEC Condor with 4 Gig D1 and D3 controllers K2 10G RAID Instruction Manual 071 8778 00 This manual has been revised Use this manual for the new K2 10G RAID storage NEC Condor with 8 Gig D4 contro...

Page 9: ... more information K2 Dyno Replay Controller The 1 6 Dyno software version is compatible with this release of K2 software Refer to compatibility information later in these release notes AVC Intra on K2 Solo Media Server AVC Intra 50 100 record play is available on a K2 Solo Media Server as the K2 SOLO ELITE model or as a field kit upgrade QuickTime AVC Intra import K2 storage supports import of Qui...

Page 10: ...n Refer to compatibility information later in these release notes External storage drives The Cheetah 7 family of drives for direct connect and SAN storage is available with 600 GB 450 GB and 300 GB capacities Larger drive capacities require multiple LUNs per rank For systems with multiple LUNs per RANK expansion by bandwidth is supported Expansion by capacity is not supported K2 Dyno Replay Contr...

Page 11: ...ain a permanent license from Grass Valley When upgrading to version 7 1 9 make sure that you carefully follow the upgrade and licensing procedures later in these release notes so that licensing features are correctly installed 2910al series switch A new Gigabit Ethernet switch the ProCurve Networking Switch 2910al Series is qualified for use with K2 Storage Systems Its use and configuration are th...

Page 12: ...hical User Interface design AppCenter has a gray brown color scheme with improved buttons and fonts Media file system The file system with this release allows nested bins for better media management and is supported on the K2 Summit Production Client only It is not supported on the K2 Media Client Write filter A file based write filter prevents accidental or unintended changes It must be disabled ...

Page 13: ...rt your workflow requirements About MXF reference files For MXF reference files the K2 clip can be any supported format simple clip K2 software creates the MXF reference file when you create a new simple clip by recording importing or copying K2 software does not create the MXF reference file when you create a playlist a program with continuous recorded material or a clip with tracks having a dura...

Page 14: ...fficient If a redundant K2 SAN you must configure similarly and restart both K2 Media Servers with role of file system server Using the Export capture service The following topics provide information for the Export capture service About the Export capture service The Export capture service provides a way to have media automatically exported from a K2 system The capture service has a watched bin Th...

Page 15: ...d using the Export capture service bear in mind the following considerations You must be logged in with administrator privileges on the stand alone K2 system or the K2 Media Server as well as having the appropriate security permissions to access the watched folder or bin If you have multiple source folders for import or destination folders for export on external systems use the same user account f...

Page 16: ...obtain a license After licensing restart the K2 Capture Services utility and continue with this procedure Make sure the write filter is disabled 5 Select the number of streams Exports run serially If you select one stream only one export can occur at a time If you select multiple streams multiple exports can occur at one time 16 K2 Version 7 3 8 Release Notes Upgrade Instructions 23 November 2010 ...

Page 17: ... a destination folder that does not yet exist the K2 system creates it when exporting If the destination folder is not on the local K2 system you are prompted to enter user account credentials to access the source directory If part of a domain enter the domain name NOTE You must use the same user account for all capture service access to all systems File Type Required Select the file format in whi...

Page 18: ...When files are placed in this directory the capture service automatically exports them from K2 media storage Source K2 bin The folder that receives the files exported from the K2 media storage Destination folder MXF interchange specification This specification applies to MXF file transfer import and export on K2 Summit Solo and SAN systems MXF does not support multiple video tracks such as 3D Vide...

Page 19: ... MPEG 2 long GoP is not supported MXF export behavior on K2 systems Upon MXF export the K2 system checks media for specifications as they apply to industry standard formats such as XDCAM and eVTR style D10AES3 If specifications match the media is exported as the appropriate format The K2 system allows you to alter clips so that they no longer match the specifications for the industry standard form...

Page 20: ...owever you can make sub clips while record is underway and export the sub clips For this feature MPEG 2 long GoP is not supported QuickTime video and key import specification This specification applies to importing a QuickTime file with two video tracks for video and key playout This is a licensed feature The imported file must be QuickTime 32 with alpha RLE 32 bit raster encoding as produced by t...

Page 21: ... D10 IMX SD video 50 CBR 25 720 x 608 D10 IMX 100 Mbps 29 97 25 1920 x 1080 AVC Intra 100 HD video 100 Mbps 29 97 25 1280 x 720 AVC Intra 100 Audio tracks if present are imported Timecode data is imported as K2 striped timecode The first timecode value is the starting value and subsequent timecode is continuous The import process consumes system resource Be aware of this if running other resource ...

Page 22: ...stem resources you must adjust your system as follows Stand alone K2 systems This includes internal storage K2 Summit Production Clients direct connect storage K2 Summit Production Clients and K2 Solo Media Servers These system require an updated RTIO setting You must update this setting when you upgrade K2 SANs These system might require additional disks for bandwidth and additional K2 Media Serv...

Page 23: ... XDP 2HD MPG K2 XPD 4HD MPG With HD license and MPEG card K2 SOLO ELITE K2 XDP 2HD AVCI K2 XPD 4HD AVCI With HD license and AVC Intra card Managing the write filter The following topics describe the K2 Summit Production Client and K2 Solo Media Client write filter About the write filter The K2 Summit Production Client and K2 Solo Media Server have a file based write filter which is a feature of th...

Page 24: ...restart and then run the program again this time with the write filter disabled If the write filter is disabled the program sets it to be enabled so that after next restart the K2 system starts up with the write filter enabled In this way the write filter is disabled while software is installed Changes made to system settings or to the system drive before the restart following an install are prese...

Page 25: ...er Passwords and security on K2 systems To provide a basic level of security K2 systems recognize four different security levels based on Windows users and groups and the systems ship from the factory with accounts pre configured accordingly To access the system you must login with the username and password for one of the pre configured accounts The following table shows the different types of K2 ...

Page 26: ...ese privileges are based on the Windows account that you use when you log in to the K2Config application When you open Storage Utility from within the K2Config application the account information is passed to Storage Utility so you do not need to log in separately to Storage Utility In SiteConfig you configure global and or device type credentials for device access These credentials are likewise b...

Page 27: ...ion on NetCentral security see the NetCentral User Guide About credentials in SiteConfig SiteConfig requires administrative privileges on devices in order to perform most of the network configuration and deployment tasks If you add a device based on a known device type SiteConfig knows the default administrator login and password to use Then when you use remote desktop or perform software deployme...

Page 28: ...06 T 11 12 Boot Rom Version K 12 12 Current Boot Primary 8 Verify that the new software version is in the expected flash area primary or secondary 9 Restart the switch from the flash area that holds the new software primary or secondary Configuring QOS on the GigE switch Prerequisites for this procedure are as follows The switch is HP ProCurve switch 29xx series Trunks VLANs and all other configur...

Page 29: ...I VLAN It should be 60 as follows VLAN priorities VLAN ID Apply rule DSCP Priority 1 No override No override 60 No override No override 5 a Assign the Media VLAN the QOS priority of 3 For example if the VLAN ID is 60 you type the following then press Enter vlan 60 qos priority 3 b Type the following then press Enter show qos vlan The screen displays VLAN information Make sure that the Priority col...

Page 30: ...ational practice is to restart at least once every three to six months When restoring from a system specific recovery image an image you have created from your K2 system or the image on your K2 system s USB recovery flash drive follow the procedure in the K2 product s service manual When restoring from a generic recovery image a baseline image for the K2 product you must also restore network confi...

Page 31: ...to the device the SiteConfig application prompts you to upgrade to the correct version of the Discovery Agent on the device 1 0 8 and higher SiteConfig Discovery Agent also known as SiteConfig Network Configuration Connect Kit Windows XP embedded 2002 SP3 Windows Operating System 2 0 50727 4022 Windows update 2 0 SP2 3 0 SP2 3 5 SP1 Microsoft NET Framework 7 6 and higher QuickTime 13 3 Intel Netwo...

Page 32: ...30VLS300 300GB ViperB HITACHI_ViperB_15K_A570 bin 570 HUS154545VLS300 450GB HITACHI_ViperC_15K_A510 bin 510 HUS156030VLS600 300GB ViperC HITACHI_ViperC_15K_A510 bin 510 HUS156045VLS600 450GB HITACHI_ViperC_15K_A510 bin 510 HUS156060VLS600 600GB K2 Solo Media Server drive firmware file names Find files at C profile microcode Internal Storage Fujitsu Firmware file Version Storage Utility Identifier ...

Page 33: ...te Windows 2003 Server Windows Operating System With the latest update Windows 2008 Server 2 0 50727 4022 Windows update 2 0 SP2 3 0 SP2 3 5 SP1 Microsoft NET Framework 7 6 and higher QuickTime 7 0 and higher Adobe Acrobat Reader 8 24 3 0 ATI Display Driver 5 3 0 Dell OpenManage 6 Update 3 J2SE Runtime Environment 4 0 and higher MSXML As provided by GrassValley for specific K2 storage levels and a...

Page 34: ...ig Discovery Agent also known as SiteConfig Network Configuration Connect Kit 7 ZIP 9 0 Adobe Reader Compatible HP ProCurve GigE switch components Components that reside on the HP ProCurve 3400cl series GigE switch and the HP ProCurve 29xx series GigE switch are compatible with this release of K2 software as follows Comments Version Product This is the only version available on this model of switc...

Page 35: ...es version 050B for expansion chassis D1_07VW BIN 07VW This version is still compatible for 300 and 450 GB drives with 07VS or 07VV controller firmware ENCL_030F BIN 030F Level 10 20 controller firmware for expansion chassis with 15K SAS drives or SATA drives This version is compatible for 300 and 450 GB with 07VS 07VV or 07VW controller firmware Required for 600 GB drives with 07VW controller fir...

Page 36: ...ith 4 Gig controllers and K2 10G RAID Condor with 8 Gig controllers on a K2 SAN both basic and redundant Be aware that Storage Utility can report inconsistent disk drive firmware versions This can be a normal condition since the RAID system supports multiple drive capacities and firmware versions Be sure to compare the version numbers with this table and update only as required Disk drive firmware...

Page 37: ...e microcode directories when you upgrade your K2 software Refer to Firmware file names below to identify files Comments Firmware Version Storage Utility Identifier Disk Drive N005 is compatible with 4G controllers only Not compatible with 8G controllers N005 ST3300657SS 300G This is the currently shipping version and is compatible with 4G controllers Upgrade is recommended If you must load disk fi...

Page 38: ...G and 8G controllers N006 ST3600057SS 600G 7 2K SAS drives with 4G controllers compatible versions Find files for these versions at C profile microcode External Storage K2_L10 L40 Condor Drive 7 2K Refer to Firmware file names below to identify files Comments Firmware Version Storage Utility Identifier Disk Drive N001 ST3500620SS 500G N001 ST31000640SS 1TB 7 2K SAS drives with 8G controllers compa...

Page 39: ...SAS_600G_N006 bin Interface Servo N006 Cheetah 7 15K SAS 600G BA_7K_ Interface N001 Interface N001 7 2K SAS 500G BA_7K_ ST3500620SS_ Servo C30D Servo BA_7K_ Interface N001 Interface N001 7 2K SAS 1TB BA_7K_ ST31000640SS_ Servo B30D Servo MU_7K_SAS_1T_500G_N004 bin Interface Servo N004 7 2K SAS 500G MU_7K_SAS_1T_500G_N004 bin Interface Servo N004 7 2K SAS 1TB MU_7K_SAS_2T_N004 bin Interface Servo N...

Page 40: ...and on the device that runs the Avid Transfer Manager Interplay Engine install the K2AvidDhm module 7 0 0 K2 Avid plug in 2 0 K2 FCP Connect 7 1 0 273 K2 Aurora FTP 3x and 2x frame rates supported Requires AppCenter Elite license Grass Valley LDK8300 Super SloMo Camera 2x frame rate Requires AppCenter Elite license Grass Valley LDK8000 SportElite HD Super SloMo Camera 3x frame rate only 2x is not ...

Page 41: ...ions To create a recovery image of a K2 device use compatible versions of the recovery application as follows Comments Recovery application and version Product Use the Recovery Flash Drive that you received with the product It is identified with the product s serial number and is to be used on that specific K2 Summit Production Client only Recovery Flash Drive part number 86205900 K2 Summit Produc...

Page 42: ...2 Media Servers K2 Summit Production Clients With these upgrade instructions you use SiteConfig from a network connected control point PC and remotely upgrade software simultaneously on multiple K2 devices This is the required process for software upgrades Do not upgrade software on a K2 SAN locally at each device or via any other process If this is the first time using SiteConfig for software upg...

Page 43: ...ile with x86 in filename for 32 bit systems and file with x64 in filename for 64 bit systems SNFS software installation cab file Use file with x86 in filename for 32 bit systems and file with x64 in filename for 64 bit systems Summit SNFS software installation cab file Control Point software installation cab file 2 On the K2 Media Server check for the C SNFS directory and then proceed as follows I...

Page 44: ...Configure and run deployment tasks to upgrade software Unlock K2 Summit Production Clients This task disables the write filter on one or more K2 Summit Production Clients Prerequisites for this task are as follows The device or all the devices in the group are communicating correctly in SiteConfig This is indicated by the green star icon overlay The device or all the devices in the group are curre...

Page 45: ...edia Servers If you have multiple K2 Media Servers you must manage them properly for the upgrade process Manage multiple K2 Media Servers Do not do this task if You are upgrading a K2 SAN with only one K2 Media Server Skip ahead and begin upgrading your K2 Media Server Do this task if You are upgrading a basic non redundant K2 SAN with multiple servers This means you have just one K2 Media Server ...

Page 46: ... updates 1 If you are not sure of the Windows update version currently installed do the following a Navigate to C Windows Microsoft NET Framework v2 0 50727 b Check file properties The following properties indicate that version 2 0 50727 4022 is already installed Platform Time Date File size File version File name x86 04 56 11 Mar 2009 989 000 2 0 50727 4022 mscordacwks dll x86 04 56 11 Mar 2009 4...

Page 47: ...ple software Accept the default destination folder and other default settings Configure GlobalSuperUser in SNFS default cfg file on K2 Media Servers In this task you open the media file system SNFS configuration file and verify modify settings Do not do this task if You have already modified the configuration file with the required settings Do this task if The configuration file does not have the ...

Page 48: ...ater in this upgrade procedure is sufficient to put the changes into effect Configure Macintosh access in SNFS configuration file on K2 Media Servers In this task you open the media file system SNFS configuration file and verify modify settings Do not do this task if The K2 SAN has no iSCSI or Fibre Channel connected Macintosh clients The K2 SAN has iSCSI connected or Fibre Channel connected Macin...

Page 49: ...t the changes into effect If you made changes to UnixDirectoryCreationModeOnWindows and UnixFileCreationModeOnWindows parameters to apply changes to existing assets you must delete and then re create files and or bins such as HotBins If SNFS is on C uninstall SNFS manually Do not do this task if SNFS is on the D drive of the K2 Media Server Do this task if SNFS 3 5 1 is on the C drive of the K2 Me...

Page 50: ...ces and Administrator adminK2 for K2 devices The Check Software dialog box appears SiteConfig searches for software on the selected device or devices and gathers information Progress is reported 2 When the check is complete for the selected device or devices close the Check Software dialog box An updated list of all currently installed software is displayed in the Software Deployment Devices Insta...

Page 51: ...kage to the deployment group If SNFS was on C you have uninstalled SNFS manually as instructed earlier in this upgrade procedure You have recently done the SiteConfig Check Software operation on the devices you are upgrading NOTE On a K2 system if a SNFS version lower than 3 0 is installed do not uninstall using SiteConfig You must manually uninstall using a special batch file Follow instructions ...

Page 52: ...a Servers with role of file system server Action Managed Package Deploy Uninstall SNFS xxxxxx or SNFS x86 xxxxxx or SNFS x64 xxxxxx Install SNFS x86 3 5 2 1b15620 Install SNFS x64 3 5 2 1b15620 If you previously uninstalled SNFS manually and then did a Check Software operation only the install task is present You can deploy packages for both 32 bit and 64 bit systems because when SiteConfig deploy...

Page 53: ...rt required link click the link and when prompted are you sure click Yes The K2 Media Server restarts This restart is required by the K2 software uninstall When upgrading SNFS software this is also the restart required by the SNFS uninstall Deployment tasks run and software is installed Progress is reported and next steps are indicated in both the Status and Details columns If upgrading both K2 an...

Page 54: ... these release notes for firmware version requirements 1 Telnet to the switch and login with the administrator username and password 2 At the switch console command CLI prompt type the following then press Enter menu If prompted to save the current configuration answer no press the n key to proceed The main menu opens 3 From the main menu tab to Command Line CLI and press Enter The command prompt ...

Page 55: ... is complete If the RAID controller chassis does not have redundant controllers power cycle the RAID controller chassis then restart the K2 Media Server Upgrade RAID disk drive firmware Do not do this task if The K2 RAID disk drive firmware is already at compatible versions as listed in Compatible K2 RAID disk drive firmware on page 36 The K2 RAID is Level 2 or Level 3 SAN Do this task if The K2 R...

Page 56: ... Service which is the K2 system that receives the media to be imported into K2 storage This can be a K2 Solo Media Server a stand alone K2 Summit Production Client or the K2 Media Server with the role of primary FTP server on a K2 SAN When you configure a K2 Capture Service for the first time the service is set to startup type Automatic However if you upgrade or otherwise re install your K2 System...

Page 57: ...p server Wait until startup processes complete before continuing The Failover Monitor should currently be off as this is the normal state of the service at system startup Next upgrade the backup server Perform all K2 Media Server upgrade tasks on the backup server If primary and backup upgrades are complete If you have completed the upgrade to both the primary and backup servers do the following 1...

Page 58: ... Media Server if you have not already done so disable unlock the write filter Stop all media access on K2 systems Shut down all applications on K2 systems Upgrade QuickTime Do not do this task if QuickTime is currently at version 7 6 or higher Do this task if QuickTime is at a version lower than 7 6 1 Access the QuickTime installation files 2 Locate and open the following QuickTime install file Qu...

Page 59: ...age and Deployment Group columns Add software package to deployment group for SAN K2 clients Prerequisites for this task are as follows You can access the software package file from the SiteConfig control point PC The SAN K2 clients to which you are deploying software are in a deployment group Use the following procedure to add one or more software packages to the deployment group that contains yo...

Page 60: ...fig provides uninstall deployment tasks and install deployment tasks to indicate the taskflow SiteConfig can do the uninstall install in a single deployment session 1 In the Software Deployment Deployment Groups tree view select the device or the group of devices to which you are deploying software The corresponding software deployment tasks are displayed in the Tasks list view 2 For the software ...

Page 61: ...ow then do one of the following For SNFS software when Details displays a Restart required link click the link and when prompted are you sure click Yes After this restart continue with other restarts as indicated For K2 software if the version from which you are upgrading is lower than 7 1 0 1153 do not restart Do not click the Restart required link displayed in Details Instead you must power cycl...

Page 62: ...3 x or higher pre installed in which case the required Windows update is pre installed Do this task if A K2 Summit Production Client or K2 Solo Media Server being upgraded from a version of K2 software version lower than 7 3 x NOTE Do not install general Windows updates as available from Microsoft Update only as directed by Grass Valley 1 Extract the contents of the RunUpdates zip file into the C ...

Page 63: ... device or devices are now locked For K2 Summit Solo this also enables the write filter which enforces the restart Install MPEG 2 AVC Intra field kit If you are installing an MPEG 2 or AVC Intra field kit upgrade on one or more or your K2 Summit Production Clients or K2 Solo Media Servers do so now Follow the procedure in the Field Kit Upgrade Instructions document that you received with the field...

Page 64: ...at use the shared storage of the K2 SAN Prerequisites for this task are as follows You have access to the software installation files for this release Procure the files via the appropriate distibution method such as download CD ROM network drive or external drive Refer to upgrade procedures for K2 clients and similarly upgrade all remaining client devices on the K2 SAN NOTE You must restart after ...

Page 65: ...tes If this is the first time using SiteConfig for software upgrade follow instructions in K2 System Guide rather than instruction in these release notes You must first have SiteConfig set up for system management and software deployment of the stand alone K2 Also refer to the SiteConfig User Manual or SiteConfig Help Topics Then after you have completed this initial SiteConfig set up you can foll...

Page 66: ...tallation files 2 Locate and open the following QuickTime install file QuickTimeInstaller 7 6 exe 3 Work through the install wizard Configure settings so that the software does not automatically update Quicktime and otherApple software NOTE Unless instructed to do so by Grass Valley do not update or install Apple software Accept the default destination folder and other default settings Configure S...

Page 67: ...al section for defining file system wide parameters GlobalSuperUser Yes InodeDeleteMax 1000 ReservedSpace No 3 Close and if necessary save the SNFS configuration file If you made changes the K2 system must be restarted for the changes to take effect The restart later in this upgrade procedure is sufficient to put the changes into effect Prepare SiteConfig for software deployment to stand alone K2 ...

Page 68: ...trator adminK2 for K2 devices The Check Software dialog box appears SiteConfig searches for software on the selected device or devices and gathers information Progress is reported 2 When the check is complete for the selected device or devices close the Check Software dialog box An updated list of all currently installed software is displayed in the Software Deployment Devices Installed Software l...

Page 69: ...ntly locked This is indicated by the gray lock icon overlay 1 If you have not already done so stop all media access on the K2 systems This includes record play and transfer operations 2 In either the Network Configuration Devices tree view or the Software Deployment Deployment Groups tree view identify the device or the group of devices that you intend to unlock 3 Right click the device or the gro...

Page 70: ...tasks to indicate the taskflow SiteConfig can do the uninstall install in a single deployment session 1 In the Software Deployment Deployment Groups tree view select the device or the group of devices to which you are deploying software The corresponding software deployment tasks are displayed in the Tasks list view 2 For the software you are deploying select the Deploy check box in the row for th...

Page 71: ...ow then do one of the following For SNFS software when Details displays a Restart required link click the link and when prompted are you sure click Yes After this restart continue with other restarts as indicated For K2 software if the version from which you are upgrading is lower than 7 1 0 1153 do not restart Do not click the Restart required link displayed in Details Instead you must power cycl...

Page 72: ...3 x or higher pre installed in which case the required Windows update is pre installed Do this task if A K2 Summit Production Client or K2 Solo Media Server being upgraded from a version of K2 software version lower than 7 3 x NOTE Do not install general Windows updates as available from Microsoft Update only as directed by Grass Valley 1 Extract the contents of the RunUpdates zip file into the C ...

Page 73: ...e upgrade is necessary continue with this procedure 2 Open Windows Device Manager SCSI and RAID controllers 3 Right click LSI MegaRAID SAS PCI Express ROMB and select Update driver An install wizard opens 4 Select No not this time and click Next 5 Select Install from a list or specific location Advanced and click Next 6 Select Don t search I will choose the driver to install and click Next 7 Click...

Page 74: ...lready upgraded to a compatible version as listed in compatibility specifications A K2 Summit Production Client with direct connect storage and with RAID controller and or expansion chassis microcode already at compatible versions as listed in compatibility specifications Do this task if A K2 Summit Production Client with internal storage and with RAID controller microcode that you need to upgrade...

Page 75: ...ppear offline mode now and continue Click Yes to put the K2 system in offline mode AppCenter channels go offline The Open File dialog box opens 8 In the Open File dialog box browse to and select the microcode file for the required version Refer to the following for locations and filenames For internal storage refer to Compatible K2 Summit Solo components on page 31 For direct connect storage refer...

Page 76: ...ems in your channel suite select a channel from the stand alone K2 system whose storage you intend to configure with Storage Utility This is important as Storage Utility automatically connects to the K2 system that hosts the currently selected channel NOTE Make sure you are connecting to a stand alone K2 system You should never connect Storage Utility directly to a K2 system that uses shared SAN s...

Page 77: ...Do this task if The K2 software from which you are upgrading is version 7 1 x or lower OR You are not sure if the RTIO setting is already at the required value Prerequisites for this task are as follows K2 systems must be offline In this task you manually modify the SNFS configuration file You can do this and still keep your media file system intact if you carefully follow the steps in this proced...

Page 78: ...Solo Media Server with optional Solid State Drives SSD or on a K2 Summit Production Client the required RTIO value is 250 and is configured as follows A stripe section for defining stripe groups StripeGroup VStripe Rtios 250 6 Do one of the following If you modified the configuration file click Modify and when prompted restarted now click OK The K2 system restarts If you did not modify the configu...

Page 79: ... OK and the K2 Summit Solo system restarts For import capture services the service checks the source directory for files If files are present the service moves them to the Archive sub directory It does not import the files into the destination bin on the K2 system Upgrade K2 Dyno Server software Do not do the tasks in this section if The K2 Summit Production Client or K2 Solo Media Server is not c...

Page 80: ...start the K2 Summit Production Client or K2 Solo Media Server 6 On the K2 Summit Production Client or K2 Solo Media Server in Configuration Manager on the Ganging tab make sure that Use a single channel to control the gang or Record play same clip on all channels of Gang is not selected NOTE The K2 Dyno Controller can exhibit behavior that is difficult to troubleshoot if this checkbox is selected ...

Page 81: ...e current software version Media access is stopped About K2 Dyno Replay Controller modes The K2 Dyno Reply Controller operates in the following modes Dyno mode The Dyno application is open for normal operations such as capturing and replaying highlight clips Maintenance mode The Dyno application is closed and the Windows operating system desktop is available for system tasks such as network config...

Page 82: ...ted 7 Restart using standard Windows procedures 8 When prompted back to K2 Dyno mode click Yes The K2 Dyno Controller restarts Install MPEG 2 AVC Intra field kit If you are installing an MPEG 2 or AVC Intra field kit upgrade on one or more or your K2 Summit Production Clients or K2 Solo Media Servers do so now Follow the procedure in the Field Kit Upgrade Instructions document that you received wi...

Page 83: ...de as version 7 x is not supported on these devices NOTE When upgrading from a version lower than 7 1 K2 system software installs with a 30 day trial license You need a permanent license to operate beyond the trial period Make recovery images Do not do this task if You previously made a recovery image at the current software version for each computer you are upgrading Do this task if You do not ha...

Page 84: ...ss the QuickTime installation files 2 Locate and open the following QuickTime install file QuickTimeInstaller 7 6 exe 3 Work through the install wizard Configure settings so that the software does not automatically update Quicktime and otherApple software NOTE Unless instructed to do so by Grass Valley do not update or install Apple software Accept the default destination folder and other default ...

Page 85: ...or C SNFS config gvfs_hostname cfg where hostname is the name of the K2 system 2 On a stand alone K2 system verify and if necessary modify settings for required values as follows A global section for defining file system wide parameters GlobalSuperUser Yes InodeDeleteMax 1000 ReservedSpace No 3 Close and if necessary save the SNFS configuration file If you made changes the K2 system must be restar...

Page 86: ...sable the write filter Disabling the write filter at this point keeps it disabled after the required restart This is helpful because it must be disabled in order to install software which you will be doing after the restart 4 Restart using the Windows operating system restart procedure Install K2 software Prerequisites for this task are as follows If you uninstalled the previous version of K2 soft...

Page 87: ...again before continuing with the next step in this procedure If no message appears the install wizard opens Continue with the next step in this procedure 6 Follow the install wizard onscreen instructions and work through each page 7 When you arrive at the Specify Target Type page select the option as follows Description Option For installing on an internal storage K2 system or on a direct connect ...

Page 88: ...ng you can safely continue This is a normal part of the upgrade Click Yes or Continue to allow the installation to progress b If installation progress stops after about a minute and does not proceed look in the Windows taskbar for a Hardware Update Wizard window that has opened Click Finish on the Hardware Update Wizard to continue installation If multiple Hardware Update Wizards open finish them ...

Page 89: ...SNFS software make sure that the computer has been restarted at least once since the previous version of SNFS software was uninstalled 1 Access the installation files 2 Press any key to proceed 3 Restart media file system services as follows a Click Start Programs SNFS File System Services Stop b Click Start Programs SNFS File System Services Start 4 Restart the computer using the Windows operatin...

Page 90: ...stalling A window showing the progress of an update opens and then closes when complete The shell then updates with the completion status of the update 4 If you interrupt the Windows update process run RunUpdates exe to start it again Updates continue from the point of interruption 5 When updates complete and the shell displays the prompt Do you want to reboot now enter Y to restart 6 Log on to th...

Page 91: ...y and click Finish 11 Restart as prompted Upgrade MegaRAID Storage Manager Do not do this task if A K2 Solo Media Server A K2 Summit Production Client with direct connect storage A K2 Summit Production Client installed new with K2 software version 7 1 x or higher in which case MegaRAID Storage Manager is pre installed at version 2 91 05 A K2 Summit Production Client with MegaRAID Storage Manager a...

Page 92: ...ity specifications at Compatible K2 RAID components on page 35 1 Open AppCenter Workstation either on the local K2 system or on the control point PC and logon Make sure you logon toAppCenter with appropriate privileges as this logon is passed to Storage Utility Administrator level permission is necessary for most Storage Utility operations If you log in with user level permissions the Storage Util...

Page 93: ...oller in the tree view then select Advanced Load Disk Enclosure Microcode in the context menu b In the Open File dialog box browse to the directory and file as listed in K2 RAID compatibility specifications earlier in these release notes c Click OK The Progress Report window appears showing the microcode download task and the percentage completion 11 When finished exit Storage Utility 12 If direct...

Page 94: ... 3 From the AppCenter System menu select Storage Utility Storage Utility opens 4 If you are connecting from a control point PC you should verify that you are connected to the correct K2 system To verify this use the Identify feature to flash the disks on the K2 system 5 Select a disk drive icon in the Storage Utility tree view then note the firmware version in drive properties reported in the righ...

Page 95: ...ne In this task you manually modify the SNFS configuration file You can do this and still keep your media file system intact if you carefully follow the steps in this procedure If you need to make a new file system after upgrading K2 software the values are set automatically by the upgraded version of Storage Utility This task applies to the following devices Stand alone K2 Summit Production Clien...

Page 96: ...Solo Media Server with optional Solid State Drives SSD or on a K2 Summit Production Client the required RTIO value is 250 and is configured as follows A stripe section for defining stripe groups StripeGroup VStripe Rtios 250 6 Do one of the following If you modified the configuration file click Modify and when prompted restarted now click OK The K2 system restarts If you did not modify the configu...

Page 97: ... OK and the K2 Summit Solo system restarts For import capture services the service checks the source directory for files If files are present the service moves them to the Archive sub directory It does not import the files into the destination bin on the K2 system Upgrade K2 Dyno Server software Do not do the tasks in this section if The K2 Summit Production Client or K2 Solo Media Server is not c...

Page 98: ...hese steps to install If you have not already done so disable the write filter on the K2 Summit Production Client or K2 Solo Media Server 1 From the K2 Summit Production Client or K2 Solo Media Server access the K2 Dyno Server software installation files 2 In the Server directory locate and open the following file setup exe 3 Follow the onscreen instructions and work through each page 4 Click Next...

Page 99: ...rmine if you need to upgrade Before upgrading a K2 Dyno Controller verify the following You have access to the software installation files for this release Procure the files via the appropriate distibution method such as download CD ROM network drive or external drive You have a recovery image for the K2 Dyno Contoller at the current software version Media access is stopped About K2 Dyno Replay Co...

Page 100: ...this is the first install after a re image enter the K2 Dyno Replay Controller serial number when prompted If the K2 Dyno System Configuration Tool opens do not enter any information Remove any text from the serial number field as it must be blank Then click OK and when prompted number is empty Continue click OK If prompted update to new firmware click Yes observe progress on the K2 Dyno Controlle...

Page 101: ...riting that can be installed on a K2 product are as follows Contact your Grass Valley representative for more information about licenses K2 Summit Production Client licenses License type License SabreTooth K2 System Software SabreTooth HD license for two channels of High Definition input output SabreTooth AppCenter Pro SabreTooth AppCenter Elite SabreTooth K2 FCP Connect SabreTooth K2 TimeDelay Sa...

Page 102: ...just like any other file on your system Licenses are unique to the system for which they are requested and cannot be used on any other machine You should back up the license text files to a separate drive or as part of a recovery image Licenses are based on your system s unique identifier which is partially derived from your system s Media Access Control MAC address If you change your system s MAC...

Page 103: ...ation be sure to modify the name of the first License Request text file before saving it to your desktop In Notepad use the Save As command Otherwise the second License Request text file will overwrite it 7 If you have K2 Summit Production Client or K2 Solo Media Server and if the write filter is currently enabled be aware that files on the desktop are lost on restart Therefore do one of the follo...

Page 104: ...n the K2 Summit Production Client if you have not already done so disable the write filter 2 Click on the License Manager icon on the Windows Desktop The SabreTooth License Manager opens 3 Do one of the following Choose File Import License and navigate to the file location to open the text file Drag and drop the text file onto the License Manager You will now see the permanent license in SabreToot...

Page 105: ...ou have to downgrade and then re license the software You can archive multiple licenses at the same time NOTE If you downgrade to an earlier version of the licensed software make sure to archive the licenses first 1 In the SabreTooth License Manager select the license or licenses 2 Choose File Export License to open the Save As dialog box 3 Assign a meaningful name to the file and save it to the d...

Page 106: ...s occurs if you record using Time of day timecode and the source is from channel four s LTC input Description CR109197 Connect the house LTC input to channel 1 and use it as the Time of day source Workaround AppCenter does not allow a clip to be deleted if the clip is associated with a playlist program or subclip Description CR110369 First use the Consolidate Media feature on the clip then delete ...

Page 107: ...I or Fibre Channel connected K2 SAN GV Connect export to the HotBin fails Description CR110558 Delete the HotBin configure Macintosh access in the SNFS configuration file then recreate the HotBin from the K2 Media Server Configure the SNFS configuration file as part of the upgrade to this version of K2 software as instructed in the upgrade procedure earlier in these release notes If not upgrading ...

Page 108: ...a network connection or otherwise used outside of the Dyno PA system Description CR111042 Remove the DLC configuration from the K2 Summit Solo as instructed in Dyno PA documentation Verify that the loopback adapter is at the top of the adapter order list This is required for a stand alone K2 system that is not part of a Dyno PA system Workaround On a K2 Solo Media Server or stand alone K2 Summit P...

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