6-5
6.2
Error Messages
When the following error messages are displayed, turn off the power, and turn the power on after the error has
been solved.
LCD Display
Cause
Solution
The dancer roller 1 is not set.
Set the dancer roller 1.
(Rather than the above cause) when
this error frequently occurs, the
dancer roller failure is considered.
Please contact the distributor where you
purchased this product or your nearest Graphtec
vender.
The dancer roller 2 is not set.
Set the dancer roller 2.
(Rather than the above cause) when
this error frequently occurs, the
dancer roller failure is considered.
Please contact the distributor where you
purchased this product or your nearest Graphtec
vender.
A paper jam occurs in the cutter
part.
Re-set the media properly.
Perforated to media, Media is
deviated from the path, or Media is
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Identify the cause related to media and set the
correct media.
Mark is not printed in black on a
white background, or is faded.
Check the print status of mark.
Media is set in a deviated state and
the mark is out of the search range.
Re-set the media.
(Rather than the above cause) when
this error frequently occurs, the
dancer roller failure is considered.
Please contact the distributor where you
purchased this product or your nearest Graphtec
vender.
Mark is not printed in black on a
white background, or is faded.
Check the print status of registration marks.
Media is set in a deviated state and
the mark is out of the search range.
Re-set the media.
(Rather than the above cause) when
this error frequently occurs, the
dancer roller failure is considered.
Please contact the distributor where you
purchased this product or your nearest Graphtec
vender.
The load to cutter unit is large, and
the current to the motor exceeds
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Remove the factors that interfere with the
operation and turn off the power then turn on
again.
The condition setting of media to be
cut is not appropriate.
Reduce the cut speed and acceleration.
Reduce the cutting pressure (FORCE).
Something is hitting the tool
carriage.
Remove the factors that interfere with the
operation and turn off the power then turn on
again.
External force was applied to the
tool carriage.
Remove the factors that interfere with the
operation and turn off the power then turn on
again.
Scraps of the medium in the
cutter's moving parts are impeding
operation.
Remove the factors that interfere with the
operation and turn off the power then turn on
again.
When this error frequently occurs, please contact the distributor where you purchased
this product or your nearest Graphtec vender.
