section 13: Guarantee
Page 19
terms of manufacturer’s guarantee
•
The Company shall mean Grant Engineering (UK) Limited.
•
The fan convector must be installed by a competent person
and in full accordance with the relevant Codes of Practice,
Regulations and Legislation in force at the time of installation.
•
The fan convector is guaranteed for
five years
from the
date of installation
4
, providing that the fan convector was
registered with the Company within thirty days of installation.
Any work undertaken must be authorised by the Company
and carried out by a competent service engineer.
•
The fan convector is operated correctly, in accordance with
the Installation and user instructions.
•
Grant Engineering (UK) Limited
strongly recommends
that
a Grant Mag-One in-line magnetic filter/s (or equivalent
5
)
is fitted in the heating system pipework. This should be
installed and regularly serviced in accordance with the filter
manufacturer’s instructions. We reserve the right to ask for
proof of installation – failure to provide this may result in the
guarantee becoming invalid.
•
Proof is provided that the system has been flushed or
chemically cleaned where appropriate (refer to BS 7593)
and that the required quantity of a suitable corrosion inhibitor
added.
•
Proof of annual heating system servicing (including the
checking of any expansion vessels and pressure relief
valves) must be provided if and when requested by the
Company.
•
This guarantee does not cover breakdowns caused by
incorrect installation, neglect, misuse, accident or failure
to operate the fan convector in accordance with the
manufacturer’s installation and servicing instructions.
•
The fan convector is registered with the Company within
thirty days of installation. Failure to do so does not affect your
statutory rights
1
.
•
The balance of the guarantee is transferable. Grant
Engineering (UK) Limited must be informed of the new
owner’s details.
•
The Company will endeavour to provide prompt service in
the unlikely event of a problem occurring but cannot be held
responsible for any consequential losses.
•
This guarantee applies to Grant Engineering (UK) Limited fan
convectors purchased and installed on the UK mainland, Isle
of Wight, Channel Islands and Scottish Isles only
2
. Provision
of in-guarantee cover elsewhere in the UK is subject to
agreement with the Company.
•
All claims under this guarantee must be made to the
Company prior to any work being undertaken. Invoices for
call out/repair work by any third party will not be accepted
unless previously authorised by the Company.
•
Proof of purchase and date of installation, commissioning
and service documents must be provided on request.
•
If a replacement fan convector is supplied under the
guarantee (due to a manufacturing fault) the product
guarantee continues from the installation date of the original
fan convector and not from the installation date of the
replacement.
•
Breakdown/failure due to system water contamination will not
be covered by this guarantee.
•
The replacement of a fan convector under this guarantee
does not include any consequential costs, such as the
removal or replacement of kitchen units, etc.
•
The fan convector must not be sited in a location where it
may be subjected to frost.
Foot notes
1. Your statutory rights entitle you to a one-year guarantee
period only.
2. The UK mainland consists of England, Scotland and Wales
only. Please note that for the purposes of this definition,
Northern Ireland is not considered part of the UK mainland.
3. We recommend that your heating system is serviced every
twelve months (even when the guarantee has expired) to
prolong the lifespan and ensure it is operating safely and
efficiently.
4. The guarantee period will commence from the date of
installation, unless the installation date is more than six
months from the date of purchase, in which case the
guarantee period will commence six months from the date of
purchase.
5.
As measured by gauss. The MagOne magnetic filter has a
gauss measurement of 12,000.
