GS Search – Resetting the device
Restore to Factory Default Via SIP NOTIFY
1. Access your GDS371x UI by entering its IP address in your favorite browser.
2. Go to Phone Settings # page.
3. Enable “Allow Reset Via SIP NOTIFY” by checking this option. (Default is disabled)
4. Once a
SIP NOTIFY
with “
event: reset
” is received, the GDS371x will perform factory reset after authentication phase.
Restore factory password via special key combination
This feature allows customers to reset the device administrator password to factory default via keypad operation through some special key
combination.
When performing this operation, ONLY password will be reset back to factory default. All other setting or parameters will NOT be changed and
will remain the same. This feature is specially designed for field engineers or technicians when dispatched in field but for some reason the
administrator password is not
available therefore not able to access the GDS37xx device to do the related maintenance.
Here are the steps to do such password reset operation via keypad:
Encoding Rules:
Alphabet A – Z mapping to digit 1 – 26 respectively, no difference in lower or up case.
A B C D E F G H I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26
Notes
Received SIP NOTIFY will be first challenged for authentication purpose before taking factory reset action.
The authentication can be done either using admin password (if no SIP account is configured) or via SIP account credentials (SIP User ID and
Password).
Note
The following configuration is exclusive to the GDS3710 Model.