HP_4E2-INS-LAB-RevA21 23
4 TROUBLESHOOTING GUIDE
4.1 4E2DPA / 4D2DPA ELECTRIC POWERED STRETCHERS
DANGER:
SHOCK HAZARD — To reduce the risk of electric shock, do not remove the
cover. Unit is to be serviced by qualified service personnel (minimum 1 year medical
equipment service and repair experience) only.
DANGER:
SHOCK HAZARD — Always disconnect the power source whenever
troubleshooting or servicing any electric powered stretcher.
If
Then
One motor or one
column does not
move but all others
are operating
correctly.
Step 1: Check all motor and column plug connections at the controller.
Step 2: If a column does not move: Check the connection at the column.
Step 3: Plug a connector from the faulty component into a different socket.
If the component does not run: Replace that component.
If the component runs: Test pendant by plugging a functioning component into the non-
functioning socket on the controller. If this component does not run, replace the pendant. If
replacing the pendant does not fix the problem, then replace the controller.
Nothing moves.
Step 1: Plug unit into main supply wall receptacle, then observe the pilot light on the
controller.
If the pilot light is off: Replace the controller.
If the pilot light is on:
1. Check the nurse control plug connection at the controller.
2. Check the pendant control plug connection at the controller.
3. Ensure all lockout functions are deactivated.
4. Contact GF Health Products, Inc. for further help and instruction.
The unit runs when
plugged into wall
receptacle, but does
not run on battery
backup.
Step 1: Plug unit into a wall receptacle overnight.
If the batteries do not hold a charge, replace the batteries (section 4.2).
GF Health Products, Inc. may be contacted at 1.770.368.4700 for additional information required to
service or repair the equipment.
4.2 BATTERY REPLACEMENT INSTRUCTIONS
DANGER:
SHOCK HAZARD — To reduce the risk of electric shock, do not remove the
cover. Unit is to be serviced by qualified service personnel (minimum 1 year medical
equipment service and repair experience) only.
DANGER:
SHOCK HAZARD — Always disconnect the power source whenever
troubleshooting or servicing any electric powered stretcher.
WARNING:
PERSONAL INJURY HAZARD — The batteries are wired in series; failure to
connect the same way can cause batteries to explode.
The batteries are the only field serviceable components — do not attempt to repair the circuit boards.
Battery replacement Step 1: Remove the controller.
Step 2: Remove the 4 screws from the right half, located on top of controller.
Step 3: (After 4/11/00) replace (2) batteries with VISION CP1213, 12V 1.3 Ah
(Hausted P/N 075759 – 2 required, for CB-14 and CB-16 controllers).
Step 4: Ensure battery connector is in place on left side of batteries.
Step 5: Replace cover.
