19
TROUBLESHOOTING GUIDE
SYMPTOM
POSSIBLE CAUSE
CORRECTIVE ACTION
CASSETTE DECK
Unsteady tape sound.
Dirty capstan, heads and/or pinch roller.
Irregular cassette tape winding.
Cassette’s erasure prevention tabs broken
out.
Dirty head.
Dirty head.
Erase head is dirty.
Original tape is chrome.
Cannot record.
(RECORD button will
not engage.)
Clean capstan, heads and/or pinch roller.
Replace tape.
Replace tape or cover tab openings with
adhesive tape.
Clean head.
Clean head.
Clean the heads.
Chrome tapes are not recommended on
this unit.
Recorded tape sound
is distorted.
High frequency of tape
sound is weak.
Previously recorded
sound can not be
erased totally.
CD PLAYER
Disc is inserted but
number of tracks not
displayed.
Disc is inserted upside down.
Disc is dirty.
Disc is scratched.
Disc is seriously warped.
A non-standard disc is inserted.
Moisture has formed inside the CD deck.
Disc is dirty.
Disc is scratched.
A Defective COMPACT disc.
Insert disc correctly (with the label side up)
Wipe clean with soft cloth.
Use a new disc.
Use a new disc.
Use only brand name discs.
Wait about 20 to 30 minutes.
Wipe clean with soft cloth.
Play disc and skip over scratched sections
(if so desired), otherwise replace disc.
Replace the COMPACT disc.
Certain sections of a
disc are not played
normally.
The sound cuts out or
the same spot is
repeated.
REMOTE CONTROL
Remote control unit
does not function.
Batteries are incorrectly placed.
Batteries are weak or dead.
There is a obstruction between the remote
control unit and the main unit.
The remote control unit is not correctly
facing the main unit.
Too far from the main unit.
Check battery polarities.
Replace them with new batteries.
Remove the obstruction.
Aim the remote control unit toward the
main unit.
Move closer to the remote sensor on the
unit.
GOODMANS Product Information Helpline : (02392) 391100
