Gogen MXM 555 FM TEMPTATION, User Manual, Page: 128 / 132

ENG - 128
Checklist before requesting for service 5 Customer support
Symptom Checks and actions
I cannot hear thesound Check whether the volume is set to“0”.
and only hear noise. Check if the ear phones are connected properly
or whether there are any alien particles in the
terminal.
When the data is damaged for MP3 and WMA, it
can create noise or disconnected sounds.
Check with other files.
I cannot download files. Check whether the product is properly connected
to the USB terminal of the PC. Check whether
the USB cable is connected properly between
the PC and the product.Check whether
the memory is full.
When I am listening to
The FM receiving signal strength may not be
the radio, I only hear noise stable in locations such as inside a building,
and nobroadcast. all parts of the subway or inside a moving vehicle.
Try moving the direction of the ear phone of the
product in different directions.
Try operating the unit away from the electric
devices.
File or data disappeared. Check whether you have disconnected the USB
cable while transmitting the file or data.
In this case, you will not only lose the file or data
but cause critical error to the device.
Our company will not be responsible for the
damage due to the loss of data.