Gogen MXM 555 FM TEMPTATION, User Manual, Page: 127 / 132

ENG - 127
ENG
5 Customer support Checklist before requesting for service
Symptom Checks and actions
I cannot turn offthe When the battery is completed discharged, the
power power cannot be turned off.Turn on the power
after charging the unit.Press the Reset button.
Check whether the Hold button is pushed in the
arrow direction.
I cannot seethe screen When you have set Power off function, the scre-
en goes off when there is no button operation
to save power. At this time, you can press any
button to recover the screen
The power goes off. Check the remaining status of the battery.When
the battery is fully discharged, the power .
automatically goes off. So try charging the .
battery.When you have set the Power off func-
tion, the screen goes off when there is not .
button operation in paused condition to save .
power. Try turning the power on again.
I cannot play the music. Check whether there is a file saved in the main
unit that can be played.Check if there aren’t any
files saved in the main unit.Check whether the
remaining battery level is insufficient.
The device is heated up.
Heat can be generated during charging. Feel
safe to use the product because it does not
affect the life and performance of the product.