GodEngine ST-1002, User Manual

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connection after ST-1002 initialization completes. User can click Refresh button in
the Option dialogue of ST-1002 system tray icon at the right-bottom corner of
Windows desktop, then ST-1002 AP program will immediately correct Phone and
Line port connections even although user makes a wrong connection. For
Auto-Detection support, there will be one pop-up message to guide user to
connect Phone/Line port correctly. User can refer to ST-1002 user manual section
3.1 for detailed information.
Q22: Why ST-1002 can’t work properly although ST-1002 is correctly installed
in my PC USB port?
A: We found some PC USB port is extended from motherboard through extension
connector and sometimes the connector is at bad quality, it will cause ST-1002
malfunction. For this case, we recommend you to plug ST-1002 into another USB
port or connected this USB port and ST-1002 via one USB hub.
Q23: Why I can’t setup a Multi-Call or Conference call when I am on a PSTN
call?
A: In order to prevent possible troubles when user presses “
＊
" key during a PSTN
service call such as 800, we need user to start a Multi-Call or Conference call
from a Skype call. User can’t make a PSTN call first and then to add another
Skype contacts for a Multi-Call or Conference call. However, user can invite the
incoming Skype call for a Multi-Call when user is on a PSTN call.
Q24: Can I use Skype version later than ST-1002 claims to support in Minimum
System Requirements ?
A: Since Skype might change API for the new release, we can't guarantee our
current ST-1002 AP can work with the new update seamlessly. You should be
able to adopt it for basic Skype talk, but you always can download the latest
ST-1002 AP program from our web site or get help from our supporting people.