Customer Information
12-3
the right to change eligibility
limitations and/or discontinue its
participation in this program.
STEP THREE
—
Canadian
Owners:
In the event that you do
not feel your concerns have been
addressed after following the
procedure outlined in Steps One
and Two, General Motors of Canada
Limited wants you to be aware of its
participation in a no-charge
Mediation/Arbitration Program.
General Motors of Canada Limited
has committed to binding arbitration
of owner disputes involving
factory-related vehicle service
claims. The program provides for
the review of the facts involved by
an impartial third party arbiter, and
may include an informal hearing
before the arbiter. The program is
designed so that the entire dispute
settlement process, from the time
you file your complaint to the final
decision, should be completed in
approximately 70 days. We believe
our impartial program offers
advantages over courts in most
jurisdictions because it is informal,
quick, and free of charge.
For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685, or call
the General Motors Customer
Communication Centre,
1-800-263-3777 (English),
1-800-263-7854 (French),
or write to:
Mediation/Arbitration Program
c/o Customer Communication
Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Telephone: 1-800-955-5100
Your inquiry should be accompanied
by the Vehicle Identification
Number (VIN).
Customer Assistance
Offices
GMC encourages customers to call
the toll-free number for assistance.
However, if a customer wishes to
write or e-mail GMC, the letter
should be addressed to:
United States
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
www.GMC.com
1-800-GMC-8782 (462-8782)
1-800-GMC-8583 (462-8583) (For
Text Telephone devices (TTYs))
Roadside Assistance:
1-800-GMC-8782 (462-8782)
From Puerto Rico
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
U.S. Virgin Islands:
1-800-496-9994
Summary of Contents for GMC 2010 Terrain Navigation System
Page 6: ...vi Introduction 2 NOTES ...
Page 26: ...1 20 Keys Doors and Windows 2 NOTES ...
Page 88: ...2 62 Seats and Restraints 2 NOTES ...
Page 95: ...Instruments and Controls 4 3 2 NOTES ...
Page 96: ...4 4 Instruments and Controls Instrument Panel Overview ...
Page 104: ...4 12 Instruments and Controls Instrument Cluster United States Version Shown Canada Similar ...
Page 280: ...9 6 Vehicle Care Engine Compartment Overview 2 4L L4 Engine ...
Page 282: ...9 8 Vehicle Care 3 0L V6 Engine ...
Page 366: ...9 92 Vehicle Care 2 NOTES ...
Page 382: ...11 4 Technical Data Engine Drive Belt Routing 2 4L L4 Engine 3 0L V6 Engine ...