Global 318513, Operation Manual

Page: 18 / 20

318513
www.globalindustrial.com
. 15
8. Trouble shooting:
SYMPTOM PROBABLE CAUSE REMEDY
Does not turn
on.
1. AC adapter is not securely
connected
2. Low battery
3. Indicator is damaged
1. Re-plug the AC adapter or rotate
the plug to securely connect to
the scale
2. Replace the batteries
3. Replace with a new indicator and
perform calibration
Ad
﹉﹉﹉
1. The cable from platform to
indicator is not correctly
connected, or disconnected, or
short circuit
2. Indicator is damaged
3. Load cell cable is broken
4. Load cell is damaged
1. Check the cable
2. Replace with a new indicator and
perform calibration.
3. Return the scale for repair
Ad
﹍﹍﹍
0
﹉﹉﹉
Indication is out of key zero range
Reduce the weight on platform, till
the indication is within the key zero
range.
0
﹍﹍﹍
Weight reading below Power On
Zero limit.
1. Check whether an object is stuck
between scale base, if yes,
remove the object.
2. Perform zero calibration.
﹉﹉﹉﹉
1. Weight reading exceeds
overload limit
2. The weight value cannot be
displayed in the current unit of
measure because it exceeds 6
digits.
1. Reduce load on the scale until a
weight value is displayed.
2. Use a more appropriate unit of
measure.
﹍﹍﹍﹍
Weight reading below Under load
limit
1. Perform zero calibration
EEP.E1
CONFIG parameters are not
correctly set Re-set CONFIG parameters as
technical manual instructed.
EEP.E2
USER parameters are not correctly
set Re-set USER parameters per the
Technical manual
CAL.Er
1. Input data or loaded weight is too
small, too big
2. Weight signal is unstable,
un-linear
1. Input correct data, load correct
weight onto platform.
2. Return the scale for repair
Cannot zero the
display
1. Load on scale exceeds allowable
limits.
（
20%FS
）
2. Load on the scale is unstable
1. Remove load from the scale.
2. Wait for the load to stabilize. then
press the ZERO/ON/OFF key to
zero the display
Weighing is not
accurate
1. An object is stuck between the
load cell and scale base
2. Load cell received a heavy
impact
1. Remove the object
2. Perform calibration
3. Place the load on the center of
the weighing platform