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1.
Press
[Power ]
key shorter.
Long press [Power] key over 3 seconds
2. Battery runs out.
Please charge for your phone in time.
3. The battery is installed incorrectly
.
Please install it properly.
4. Abnormally using leads phone not to power on.
Please contact the local service centre.
2. Phone can power off auto.?
Possible Reasons for Malfunction
Solutions
1.
Battery runs out.
Please charge for your phone in time.
2. Battery is loose.
Please install properly.
3. PIN or PUK locks phone?
Possible Reasons for Malfunction
Solutions
1.
Input PIN code wrong.
Please input PIN code correctly.
2. Input PUK code wrong.
Please input PUK code correctly.
Note:
If inputting error PIN code 3 times, PIN code will be locked, it needs PUK code to unlock; If
inputting PUK code 10 times, SIM card will be locked. Please keep and use the PIN & PUK
information, when meeting with problems or difficulties,please consult with the SIM card
supplier.
4. Phone call is not good?
Possible Reasons for Malfunction
Solutions
1.
The current signal strength is unstable.
You may be in the fast-moving state (by train or car,
etc.), according to the signal strength, select a place
with good signal to make a call to ensure call quality.
2. Perhaps you are in a poor signal region.
Please move to open areas
.
5. You can’t receive a call?
Possible Reasons for Malfunction
Solutions
1. Perhaps you set up call forwarding.
According to your needs,please cancel call
forwarding.
2. Perhaps you set up call barring.
According to your needs,please cancel call barring.
6. You can’t make a call?
Possible Reasons for Malfunction
Solutions
1.
Phone power off.
Please power on your phone.
2. Phone is out of the network service area.
Please make sure the current network is in good
service.
3. Your SIM card is not proper or out of service fee.
Make sure your SIM card can work properly.
4. Perhaps you set up call barring.
According to your needs,please cancel call barring.
5. The phone screen is locked.
Please unlock the screen according to the prompts.
7. Your phone call voice is low?
Possible Reasons for Malfunction
Solutions
