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TERMINAL SETTINGS 

 
My Terminal / IsatPhone Pro displays a language I do not understand. 
Press the red key to return to the main screen 
Press the left selection key to go to the menu screen 
Press the down navigation key twice to highlight the Settings icon 
Press the centre selection key to open Settings 
Press the down navigation key twice to highlight the Language icon and press the centre 
selection key 
Press the centre selection key and use the navigation keys to highlight the correct language and 
press the centre selection key again to change the terminal’s language 

 
STATUS LED’s 

 
What does it mean when the LED status is flashing RED/BLUE? 
The LED Status flashing RED/BLUE is an indicator that there has been an error detected in 
communication with the IsatPhone Pro handset. Remove the IsatPhone Pro handset, recycle 
power to the Docking Station and reinsert the IsatPhone Pro handset. 

 
ACCESSORY WIRE 
 

The unit does not turn off immediately after the accessory wire connection going low. 
By default, the docking station will keep the satellite phone ON for a period of 20 minutes after 
the accessory wire connection goes low. 
This is intended to allow users to turn OFF their vehicle/asset yet still receive calls for a short 
period. 
This 20-minute timeout period can be adjusted via configuration software. 
 
 
 

 

Summary of Contents for IsatDock Drive

Page 1: ...select Y Yes to enable charging This message will not appear again unless the phone is reset to factory defaults via the menu If you do accidently select N you will need to re upgrade the firmware on...

Page 2: ...ase do not hesitate to contact our Support team We are planning to install the DC connector directly to the car wiring what is the PIN out of the connector for the Docking Station The pinout looking i...

Page 3: ...s installed where there are no obstructions and has a clear line of sight to the satellite with no obstacles which could block the signal Check the antenna cable and all connections are secure and no...

Page 4: ...COM6 Or go to Control Panel System and select the Hardware Tab Click on Device Manager and scroll down to Modems If your USB drivers are installed you will see Standard 2400 bps Modem Right click on S...

Page 5: ...PIN and the Security Code numbers The supervisor PIN for ALL Beam products is set to the default 3170 The PIN can be changed on the Programming Security tab in the relevant Management System software...

Page 6: ...n tool with Windows 8 There is a way to get the Falcon tool working on Windows 8 The steps to install an unsigned driver on windows 8 is as follows 1 From windows 8 control panel choose General Under...

Page 7: ...on all of our products you must first download the Management System designed for your specific device Extreme DOCK Eagle PotsDOCK IntelliDOCK PDMS SatDOCKG SDMS IsatDOCK Oceana Terra Falcon RST100 BM...

Page 8: ...cations to ensure the maximum bend radius has not been exceeded anywhere Also check the cable kit has not be altered in anyway the cable kits CANNOT be shortened Check that the antenna is positioned p...

Page 9: ...ls Refer also to Inmarsat Iridium Antenna User Guide How do I know if my IsatPhone Pro is registered on the Inmarsat network The IsatPhone will indicate Inmarsat in the top left corner of the screen d...

Page 10: ...ure that BEAM certified antenna cabling is being used and that there are no sharp bends or cuts in the cable and the cable has not been modified in anyway If using a fixed passive antenna ensure it is...

Page 11: ...t is possible to request simcards without PINs When the satellite device first powers on if the unit is set to request that the user enters the PIN code then until this has been successfully completed...

Page 12: ...Bluetooth Paired devices A list of Bluetooth devices in range of your phone will appear on the screen If the device does not appear select Options and select Search for devices from the new menu that...

Page 13: ...are straight and clean as well Remove the satellite phone from the cradle remove the battery for 10 seconds replace and redock into cradle Why is voice quality poor Ensure the signal strength is at 4...

Page 14: ...nfigured if you are in motion the satellite signal may become obstructed such as buildings bridges tunnels larger vehicles valleys large trees Check the antenna connections Ensure the antenna cable ha...

Page 15: ...he network Check the Antenna Is it mounted properly Do you have a clear view of the sky Check the signal strength If the signal is weak move the unit to a more open area Check all forwarding and call...

Page 16: ...racing application Alert and Tracking not working with an external button If the Beam alarm loop is going to be used with an external button remember to enable this external loop in the device softwar...

Page 17: ...again to change the terminal s language STATUS LED s What does it mean when the LED status is flashing RED BLUE The LED Status flashing RED BLUE is an indicator that there has been an error detected...

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