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SERVICING AND MAINTENANCE
SERVICING AND MAINTENANCE
FAULT FINDING
FAULT FINDING
Check for presence of overheat link
An overheat link connection should be present in connection Junction 7. If you are
fitting a new board the overheat link that is on the board just removed must be retained
as the newly supplied board will not have one fitted.
Check outputs from the PWM controller PCB to the pump
Check pump electrical circuits
PWM pump power
Check 230V ac across Junction 8, L(10) to E(6) and L(10) to N(8) (live test)
Check for 0-15V ac across Junction 8, N(8) to E(6) (live test)
PWM frequency
Power on the unit
Set the multi meter to measure the frequency
Measure the PWM frequency produced by the board between pins 3 on J8 and pin 9 on J8
This can be between 100Hz – 5000 Hz (1000Hz nominal)
(Lab tested figure of 562Hz recorded in steady state conditions).
Duty cycle
Switch your Multimeter to ‘duty cycle or %’ then it will show a percentage from 0 to 100%.
This percentage is the command for the pump how fast it should run.
When you perform a small DHW tapping, the percentage will be low
When you perform a large DHW tapping, the percentage will be higher
PWM input signal [%] indications
• 0-7 Pump stops (Standby)
• 7-15 Pump runs at minimum speed (operation)
• 12-15 Pump runs at minimum speed (start-up)
• 15-95 Pump speed increases linearly from minimum to maximum
• > 95 Pump runs at maximum speed
LED
Meaning
Diagnosis
Cause
Remedy
Lights solid green
Normal running
Pump runs according
PWM input
Normal operation
n/a
Blinks red/ green
Abnormal running mode
-pump stopped but still
functional
The pump has stopped
due to external failure
Pump restarts by itself
after the fault has
disappeared
Under voltage U<160 V
or
Over voltage U>253 V
Check voltage supply
195 V <U< 253 V
Pump overheating:
temperature inside motor
too high
Check water and
ambient temperature
Over speed:
the pump rotor is driven
by an external flow above
the maximum allowed
value
Ensure that there is no
other external flow (other
pump running) on
system
Over current:
the stator winding is in
short circuit due to water
Check for leakage
application on
application
Overload of motor:
friction due to particles
and/or impeller blocked
with debris
Check installation water
quality, clean system if
debris
Blinks red
Pump out of function
Pump stopped (blocked)
Blockage:
the pumps is fully
blocked due to debris in
system
Check for blockage.
Turn ON/OFF to reset
the pump by unplugging
the power supply
If the pumps still blinking
red after a power reset
then replace the pump
Faulty electronic module
and/or faulty motor
LED off
(Normal /
standby)
No power supply /
No demand to run
No voltage on electronics
(Turn on h/w tap, tap
running)
Pump is not connected to
power supply
Check PWM cable
connection
LED is damaged
Check if pump is running
Electronics are damaged
Replace pump
Check plumbing components
CW In line filter
Isolate the CW mains supply at the servicing valve
Open HW taps to relieve the pressure
Undo securing nut ensuring that any remaining water is collected
Remove filter and clean it
The flow regulator can be checked at the same time by removing the upper pipe section.
Thermal store return
check valve + return
servicing valve
Isolate both servicing valves
Drain water from the section between the servicing valves
Remove the bottom pipe section
Check for free movement of the check valve incorporated in the body. Remove and replace if the check
valve sticks.
Summary of Contents for Torrent Stainless OV
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