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Page 25

FAULT - Poor Water Flow at Hot Taps

FAULT - Water Discharge Into Tundish

Water service check by

supply company required

Clean or replace strainer

as appropriate

Service /replace PRV

as appropriate

START

END

Is incoming mains supply

flow/pressure adequate?

Is in-line strainer

(in combination valve)

clean?

YES

YES

YES

YES

NO

NO

NO

Clear obstructions

Is system free from

restrictions/blockages?

YES

NO

Is pressure reducing valve

(in combination valve)

working?

Clean or replace

as required

Is the cylinder working

pressure less than 8 Bar?

Replace ERV/TPRV

Replace

 Inlet control group.

END

START

Is pressure downstream

of pressure reducing valve

correct?

Is valve seal and seat
clean & undamaged?

Is heater operating at

less than 60ºC?

Re-set temperature

NO

YES

YES

NO

NO

YES

YES

Is ERV/TPRV

discharging?

YES

Drain the 

cylinder and 

remake the 

bubble

NO

NO

SERVICING AND MAINTENANCE

FAULT FINDING

Summary of Contents for PLATINUM D120

Page 1: ...NE NAME EVERY SOLUTION INSTRUCTION MANUAL DESIGN INSTALLATION SERVICING PLATINUM INCLUDING PRE PLUMBED SYSTEM PLUS AND SYSTEM READY UNVENTED MAINS PRESSURE HOT WATER STORAGE WITH INTERNAL EXPANSION GPT001 INS Iss04 01 21 ...

Page 2: ...iting All goods are sold subject to our Conditions of Sale which are set out at the rear of this specification In the interest of continuously improving the Platinum range Gledhill Building Products Limited reserve the right to modify the product without notice and in these circumstances this booklet which is accurate at the time of printing should be disregarded An updated set of Instructions wil...

Page 3: ...ng 85 C Max working pressure Primary heat exchanger Indirect models 3 bar Immersion heater rating 3kW 240V AC AllcylindersaremanufacturedinaccordancewiththerequirementsofBSEN12897 2016 The tundish must be positioned so that it is visible to the occupant and is away from electrical devices The primary heat exchanger normal test operation temperature is 80 2 C It is also tested to 110 2 C to prove t...

Page 4: ...all the necessary control devices to make installation on site as easy as possible Platinum is available in two basic variants 1 Platinum Direct For providing hot water heated by electricity Figure 1 2 Platinum Indirect For use with gas or oil boilers Figure 2 Unvented cylinders must not be used with solid fuel boilers or steam as the energy source Platinum Direct Platinum Direct is an electricall...

Page 5: ...g system the boiler must incorporate its own energy cut out overheat thermostat Platinum Indirect models are listed in Table 2 on Page 8 9 Note The cold supply elbow c w drain tapping must be fitted as shown in figs 1 and 2 A flexible hose can then be connected to the drain tapping and providing the hose runs below the lowest level of the cylinder then all the water contents can be drained out by ...

Page 6: ...ATION Table 1 Direct Models Model Stock Code Load Profile Energy Efficiency Class Heat Loss Energy Efficiency Annual Consumption Thermostat Temperature Setting Watts kW 24hr kWh C Direct D120 PLTDR120 M C 39 0 93 36 1 1422 61 D150 PLTDR150 L C 51 1 23 37 3 2748 61 D180 PLTDR180 L C 55 1 32 38 3 2671 61 D210 PLTDR210 L C 63 1 51 37 0 2767 61 ...

Page 7: ... 80 C flow temperature DESIGN TECHNICAL INFORMATION Sound Power Level Capacity Weight Empty Weight Full ICG PRV Top of body Overall Diameter PTRV height Secondary circulation height On peak Immersion heater height Cold Feed Connection Height Volume Heated Heat Up Time db Litres kg kg bar A mm mm B mm C mm D mm E mm F mm Litres min 15 108 5 26 5 135 0 3 931 550 510 n a 508 220 240 75 103 15 139 0 2...

Page 8: ... mm Indirect IND120 PLTIN120 B 39 0 93 106 28 134 3 931 IND150 PLTIN150 B 51 1 23 136 31 167 3 1118 IND180 PLTIN180 B 55 1 32 164 36 200 3 1306 IND210 PLTIN210 C 63 1 51 192 40 232 3 1494 IND250 PLTIN250 C 80 1 91 229 46 275 3 1744 IND300 PLTIN300 C 89 2 13 265 52 317 3 1990 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 A A B B C C D D E E F F 53 15 15 15 7 5 I J F D E G C B A Image for Page 8 Image for Page 9 ...

Page 9: ...rsion Heater Volume Heated Dual Thermostat Height 22mm Primary Return Connection 22mm Primary Flow Connection kW rating of Primary coil 0 25l s 80 C Surface Area of Primary Coil Pressure Loss Across Primary Coil Heat Up Time 10 60 V40 mm B mm C mm D mm E mm F mm Litres G mm I mm J mm kW m2 bar min litres 550 510 n a 414 345 n a 40 304 235 325 11 5 0 59 0 18 23 52 127 550 672 n a 474 385 n a 60 365...

Page 10: ...econdary return 22mm not fitted to smaller sizes see table 1 4 Immersion heater 1 BSP 3kW normally on peak 5 22mm cold supply 6 Immersion heater 1 BSP 3kW normally off peak Part G3 loose components supplied in a separate box A Combination inlet group incorporating pressure reducing valve strainer check valve balancecoldtakeoffpoint expansion relief valve B Tundish C Drain valve DESIGN SYSTEM DESIG...

Page 11: ...heater 1 BSP 3kW 5 22mm cold supply 6 Immersion heater 1 BSP 3kW 7 Dual control overheat stat pocket 22mm 8 Primary return 22mm 9 Primary flow 22mm Part G3 loose components supplied in a separate box A Combination inlet group incorporating pressure reducing valve strainer check valve balancecoldtakeoffpoint expansion relief valve B Tundish C Drain valve D Dual control thermostat and combined overh...

Page 12: ...throoms separate shower room 7 5 210 250 2 bathrooms 2 separate shower rooms 7 5 250 300 3 bathrooms 2 separate showers rooms 9 6 300 INSTALLATION INSTALLATION Further guidance on converting heat loss limits to insulation thickness for specific thermal conductivities is available in TIMSA HVAC guidance for achieving compliance with Part L of the Building Regulations Mains Water Supply Existing pro...

Page 13: ...hing Any type of shower mixing valve canbeusedaslongasboththehotandcoldsuppliesaremainsfed However allmains pressure systems are subject to dynamic changes particularly when other hot and cold taps showersareopenedandclosed whichwillcausechangesinthewatertemperature at mixed water outlets such as showers For this reason and because these are now no moreexpensivethanamanualshowerwestronglyrecommend...

Page 14: ...the discharge be of metal and a Be at least one pipe size larger than the nominaloutletsizeofthesafetydeviceunless its total equivalent hydraulic resistance exceeds that of a straight pipe 9m long i e discharge pipes between 9m and 18m equivalent resistance length should be at leasttwosizeslargerthanthenominaloutlet size of the safety device between 18 and 27m at least 3 sizes larger and so on Ben...

Page 15: ...ctedfortheirsuitabilityforthe temperaturesandpressuresinvolved Theymustnotbechanged removedorby passed anditisessentialthatonlygenuinereplacementpartssuppliedorapprovedbyGledhill Building Products Limited are used All parts are available to approved installers from GledhillBuildingProductsLimited SycamoreEstate SquiresGate Blackpool Telephone 01253 474402 INSTALLATION INSTALLATION Line Strainer Th...

Page 16: ...nual reset safety overheat cut out thermostat Should this operate investigate the cause before pressing the red reset button labelled safety If there is no apparent fault adjust the control setting down slightly to prevent nuisance tripping If another heat source is used to heat the cylinder and this is allowed to raise the water temperature excessively then the overheat thermostat will trip The D...

Page 17: ...ished by means of a temporary connection between the circuit and a supply pipe provided a Listed double check valve or some other no less effective backflow prevention device is permanently connected at the inlet to the circuit and the temporary connection is removed after use Alternatively a CA device can be used which will allow the system to be permanently connected to the cold mains supply The...

Page 18: ...y unacceptable and illegal because the water is allowed to expand in to mains cold water supply the vessel will be charged to the incoming mains supply which may be considerably higher than the working pressure of the vessel If this arrangement is used then the Gledhill warrant will not be valid Figure 2 shows the cold water port of the blending valve connected to the balanced cold water outlet Th...

Page 19: ...rheat Stat Spade connectors required for earth connections Control Stat G Y Br R Supplied with stat Br B 4 core cable 1 9 8 7 6 5 4 3 2 10 11 12 N L 1 2 3 4 OFF ON OFF ON HW CH 1 2 3 4 Room Thermostat Central Heating Control 1 C 2 1 C 2 Dual Cylinder Stat Overheat Stat Spade connectors required for earth connections Control Stat L N E Mains Supply Fed Via Double Pole Isolator 230 VAC 5 Amps HTG VA...

Page 20: ...ge caused through a failure to do this adequately will not be covered by the warranty For the reasons mentioned we recommend the use of a non chlorine based disinfectant such as Fernox LP Sterox as manufactured by Cookson Electronics when carrying out disinfection of systems incorporating these appliances Remove the filter from the combination inlet group clean and replace Refill the system and op...

Page 21: ...tself as the discharge cools If the discharge is cold and intermittent no immediate action is needed but this indicates depletion of the internal expansion air volume or the air charge of any additional secondary expansion vessel if fitted However inbothcasesyoumustcalltheregisteredinstaller asuitablyqualified competent tradesperson advise them that you have an unvented cylinder and request a main...

Page 22: ... discharge pipes from temperature and expansion relief valves are free from obstruction and blockage and are not passing any water 5 Check the condition and if necessary descale the heat exchangers in hard water areas 6 Check that water pressure downstream of pressure reducing valve is within the manufacturers limits 7 Check operation of motorised valve 8 Check and advise the householder not to pl...

Page 23: ...before re setting the energy cut out If the immersion heater s need replacing this should be done with the units supplied from Gledhill Building Products Limited Same day despatch to approved installers can be arranged by telephoning 01253 474402 Discharge From Relief Valves If cold water is discharging from the expansion relief valve into the tundish replenish theinternalexpansionairvolumeortheai...

Page 24: ...nd Re set END YES YES YES NO NO NO Switch on Set programmer Re set check wiring plumbing is correct Re set Is all wiring to the controls ok Replace thermostat Re wire START Is boiler on Is hot water programmer in on position Is zone valve in correct position Is control temperature set at 60ºC 65ºC Has high limit cut out Re set END YES YES YES YES YES YES YES NO NO NO NO NO NO NO SERVICING AND MAIN...

Page 25: ...ructions Is system free from restrictions blockages YES NO Is pressure reducing valve in combination valve working Clean or replace as required Is the cylinder working pressure less than 8 Bar Replace ERV TPRV Replace Inlet control group END START Is pressure downstream of pressure reducing valve correct Is valve seal and seat clean undamaged Is heater operating at less than 60ºC Re set temperatur...

Page 26: ...tity Stock Code No 1 3kW immersion element 1 SH010 2 Pressure and temperature relief valve 10 Bar 95 C 1 SG035 3 Inlet control group 3 Bar PRV and 8 Bar ERV 1 SG042 4 Dual thermostat 1 XG219 5 22mm 2 port zone valve 1 XG083 6 28mm 2 port zone valve 1 XC012 7 15mm x 22mm tundish 1 XG173 ...

Page 27: ...rimary filling loop and mains cold feed inlet control components fitted The following pages only provide details of the pre fabricated pipework components and electrical wiring that have been fitted to the Platinum cylinder For this reason all thedesign installationandservicinginstructionsprovidedearlierintheseinstructions for the Platinum cylinder are all applicable to the Platinum Pre Plumbed an...

Page 28: ...de for installation rather than a rule that must be followed without deviation 700 Minimum Cupboard Width 0 282 487 528 579 616 673 700 0 282 342 392 442 543 566 627 700 0 101 160 232 285 347 369 487 530 670 700 329 P1 Alternate CH Position Added 14 09 2017 1 1 2 2 3 3 4 4 5 5 A B C D DATE APPROVED This drawing is the property of Gledhill Building Products Ltd and may not without the express writt...

Page 29: ...ust still be visible when operating the filling loop 4 No valves shall be fitted between the inlet group and the appliance Model Selection Data Cupboard Sizes Use the model selection guide on page 10 to choose the appliance size A 700 wide x 700mm deep cupboard is recommendedastheminimumsizeforthepre plumbed cylinders The height is determined by the model size selected and sufficient room should b...

Page 30: ...aterareshownonpage16 Both isolators shall be located immediately adjacent to the appliance and suitably identified labelled to allow safe use maintenance The connections within the wiring centre are shown below 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 L If compensator connection required N wire to supply N terminals N L N N PE PE 3 core cable PE SL2 IS ONLY FITTED FOR LOGIC HEAT BOILERS WITH PE WEAT...

Page 31: ...rential pressure is kept constant at the differ ential pressure setpoint H Venting The venting function vents the pump automatically The heating system is not vented Note Recommended for heating systems with radiators to reduce the flow noises at the thermostatic valves H max H min Hs Note Recommended for underfloor heating large sized pipes as well as all applications without changeable pipe syst...

Page 32: ...nes incorporating a sealed primary filling loop and mains cold feed inlet control components fitted The following pages only provide details of the pre fabricated pipework components and electrical wiring that have been fitted to the Platinum cylinder For this reason all thedesign installationandservicinginstructionsprovidedearlierintheseinstructions for the Platinum cylinder are all applicable to...

Page 33: ... rather than a rule that must be followed without deviation 700 Minimum Cupboard Width 0 282 487 528 579 616 673 700 0 282 342 392 442 543 566 627 700 0 101 160 232 285 347 369 487 530 670 700 329 P1 Alternate CH Position Added 14 09 2017 1 1 2 2 3 3 4 4 5 5 A B C D EVISION DATE APPROVED This drawing is the property of Gledhill Building Products Ltd and may not without the express written consent ...

Page 34: ...isible when operating the filling loop 4 No valves shall be fitted between the inlet group and the appliance Model Selection Data Cupboard Sizes Use the model selection guide on page 10 to choose the appliance size A 700 wide x 700mm deep cupboard is recommended as the minimum size for the system ready cylinders The height is determined by the model size selected and sufficient room should be allo...

Page 35: ...NSTALLATION PLATINUM SYSTEM PLUS Electrical Anyelectricalworkshallbecarriedoutbyasuitablycompetentpersonfullyinaccordance with the latest edition of the IEE requirements for electrical installations BS7671 Theappliancerequiresasuitable230vACmainssupplyratedat5ampfedviaadouble pole linked isolator with a contact separation of 3mm in both poles Details of how to connect to the external wiring requir...

Page 36: ... heating water expansion kit comprising of expansion vessel system pressure gauge system safety valve 1 SG032 5 28mm circulator gate valves 1 XB122 6 Filling loop comprising of 7 Double check valve 1 XG004 Flex hose 1 XG005 Ballvalve 1 XG006 Electrical wiring centre 1 XG132 8 Single channel programmer Danfoss TP1B 1 XG147 9 Two channel programmer Danfoss TP1M 1 XG138 10 Pre Plumbed group inlet 3 8...

Page 37: ...g zone incorporating a sealed primary filling loop and mains cold feed inlet control components fitted The following pages only provide details of the pre fabricated pipework components and electrical wiring that have been fitted to the Platinum cylinder For this reason all thedesign installationandservicinginstructionsprovidedearlierintheseinstructions for the Platinum cylinder are all applicable...

Page 38: ...de for installation rather than a rule that must be followed without deviation 700 Minimum Cupboard Width 0 282 487 528 579 616 673 700 0 282 342 392 442 543 566 627 700 0 101 160 232 285 347 369 487 530 670 700 329 P1 Alternate CH Position Added 14 09 2017 1 1 2 2 3 3 4 4 5 5 A B C D DATE APPROVED This drawing is the property of Gledhill Building Products Ltd and may not without the express writt...

Page 39: ...hen operating the filling loop 4 No valves shall be fitted between the inlet group and the appliance Model Selection Data Cupboard Sizes Use the model selection guide on page 10 to choose the appliance size A 700 wide x 700mm deep cupboard is recommended as the minimum size for the system ready cylinders The height is determined by the model size selected and sufficient room should be allowed for ...

Page 40: ...eaterareshownonpage16 Both isolators shall be located immediately adjacent to the appliance and suitably identified labelled to allow safe use maintenance The connections within the wiring centre are shown below 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 L If compensator connection required N wire to supply N terminals N L N N PE PE 3 core cable PE SL2 IS ONLY FITTED FOR LOGIC HEAT BOILERS WITH PE WEA...

Page 41: ...water expansion kit comprising of expansion vessel system pressure gauge system safety valve 1 SG032 5 28mm circulator gate valves 1 XB122 6 Filling loop comprising of 7 Double check valve 1 XG004 Flex hose 1 XG005 Ballvalve 1 XG006 Electrical wiring centre 1 XG132 8 Single channel programmer Danfoss TP1B 1 XG147 9 Two channel programmer Danfoss TP1M 1 XG138 10 Pre Plumbed group inlet 3 8 0 1 SG04...

Page 42: ... the extra capacity required If the pressure rises to more than 2 5 barwhenthewholeofthesystemisfullyheated it is recommended that an extra expansion vessel is fitted Room Thermostats Room thermostats are available at the time of order These are the Danfoss TP1M mains powered 2 channel controller for zone 1 heating and hot water Danfoss TP1B battery powered single channel controller for the second...

Page 43: ...Stourbridge West Midlands DY8 1PA TELEPHONE 01384 442611 FAX 01384 442612 Water Savings Water Related Costs Can Be Reduced By Good Plumbing Practice TAPS MIXERS SHOWERS Unregulated 25 30 l m Regulated 10 12 l m Over 20 l m 5 6 or 8 l m 2 tap half open Fitted with regulator Unregulated 4 Fixing Options For Taps Mixers 1 MK Range Combined Regulators Aerator forscrewingontoTaps Mixerswithinternal ore...

Page 44: ...s As more than one person is required for these products ensure that one person is taking the lead This may be you so ensure that each person that is helping is made aware of the weight and of the items listed within this assessment Make sure you and any others helping know the route you intend to take that it is clear of any obstructions Never jerk the load as this will add a little extra force a...

Page 45: ...Page 45 NOTES ...

Page 46: ...Page 46 NOTES ...

Page 47: ...the owner Evidence of purchase and date of supply must be submitted upon making a claim Guidance in the event of a problem with Platinum Pre Plumbed Your cylinder is supported by a large nationwide team of directly employed engineers and our call centre is able to provide technical advice throughout the year If you have a problem during the guarantee period please call Gledhill Technical Our warra...

Page 48: ...tallationandserviceinstructions 9 2 6 Defects caused by corrosion or scale deposits are not covered by any Guarantee 9 2 7 Where we agree to rectify any defect we reserve the right to undertake the work on our own premises 9 2 8 We will not accept any labour charges associated with replacing the unit or parts for any of the following products listed 9 2 9 If the newly fitted water heater is not in...

Page 49: ...wing events namely i if the Purchaser fails to make payment in full for the goods within the time stipulated in clause 4 hereof ii if the Purchaser not being a company commits any act of bankruptcy makes a proposal to his or her creditors for a compromise or does anything which would entitle a petition for a Bankruptcy Order to be presented iii if the Purchaser being a company does anything or fai...

Page 50: ...ate will then be issued to the customer Heating and Hotwater Industry Council HHIC www centralheating co uk demonstrating compliance with the appropriate Building Regulations and then handed to the customer to keep for future reference Failure to install and commission this equipment to the manufacturer s instructions may invalidate the warranty but does not affect statutory rights Customer name T...

Page 51: ...ame Telephone No Comments Signature SERVICE 05 Date Engineer name Company name Telephone No Comments Signature SERVICE 07 Date Engineer name Company name Telephone No Comments Signature SERVICE 09 Date Engineer name Company name Telephone No Comments Signature SERVICE 02 Date Engineer name Company name Telephone No Comments Signature SERVICE 04 Date Engineer name Company name Telephone No Comments...

Page 52: ...o check the product technical detail by using the latest design and installation manuals available from our technical support team or on our website It is an offence to copy or adapt this document without consent of the owner WWW GLEDHILL NET TO REGISTER CALL 08000 420 430 VISIT WWW GLEDHILL NET CONTACT US PRODUCT REGISTRATION FOR TECHNICAL SUPPORT 01253 474584 FOR ANNUAL SERVICE AND MAINTENANCE 0...

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