700-OM-UK-001 v1.0
–
09 Jul 2020
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Page 12 of 17
Intermittent amber
Fault lockout state
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controller is
unable to reset itself and the product
has been disabled.
Cause unknown.
Do not attempt to recover this fault without
being in full view of the product, ask for
assistance. To force a resynchronisation, press
both the up and down buttons of the wall
mounted control switch at the same time for
two seconds. The control switch status light
will then toggle through red, green and blue
colours, finishing with red. Press the down
button to close the product and initiate
synchronisation (the status light will flash red
whilst this is in progress). If one of the
mechanisms fails to move or if the fault is
triggered for a second time, do not attempt to
try again, and if required refer to the manual
override instructions to close the product.
The product opens or closes for no
apparent reason.
The rain sensor (if specified) is dirty
or still wet triggering the product to
close.
If it is raining wait until the rain stops before
trying to open the product. If the rain sensor
needs cleaning, open the product and isolate
the power supply, then clean the rain sensor.
The thermostat (if specified) is
reacting to a change in temperature
and triggering the product to close.
Check that the thermostat is set to the desired
temperature setting.
The BMS system (if specified) is
operating the product remotely.
Check that the BMS system is functioning
correctly.
The rain sensor is not working.
The rain sensor is located in a
position where it is shielded from
the rain, or the sensor is dirty.
Check the positioning of the rain sensor and
move it to a more exposed position (a Glazing
Vision engineer may be required for this task).
If the rain sensor needs cleaning, open the
product and isolate the power supply, then
clean the rain sensor.
Glass Specification and Breakage Instructions
Glass Specification
Various options are available at time of order. If specific data is required for the glazing please contact your supplier for a glass data
sheet covering the specification installed within your unit.
Breakage Instructions
Glass breakage is not covered under the product warranty. In the event of the glass being damaged please contact Glazing Vision
for assistance.
