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We find that most difficulties can be resolved with a quick phone call. If you have questions concerning any aspect of
the installation or operation of the
Gio Peel
, and you can’t find the answer in this manual, then call us.
Using our six-step procedure and asking yourself a logical series of questions allows most problems to become self-
evident. Once the nature of the problem is discovered, deciding how to resolve it becomes easier. Do not jump around,
performing the steps in order is crucial to your success.
Six Step Troubleshooting Procedure
1.
Symptom recognition
2.
Symptom elaboration
3.
List probable faulty functions
4.
Localize the faulty function
5.
Localize the trouble to a specific area
6.
Perform failure analysis
Questions to Ask When Looking for Problem
1.
What is really wrong?
2.
How is the problem apparent?
3.
Is it always that way?
4.
If intermittent, under what conditions?
5.
Is there evidence of abuse or misuse?
6.
Did the problem occur suddenly or gradually?
7.
Did the problem occur during operation?
8.
Does the problem affect other functions?
9.
Any additional unmentioned details?
10.
Has anyone tried to fix it? If so, how?
T R O U B L E S H O O T I N G P R O C E D U R E S
Problem
Possible Cause and Solution
Machine will not turn on
• Make sure the machine is plugged into a powered outlet with the correct voltage.
• The fuses inside the power cord receptacle need replacing or the circuit breaker of the
outlet needs to be reset.
Vacuum pressure seems low
• Check to see if the Crystal Capsule
™
is securely in place and pushed onto the vacuum
post fully (see page 7).
• Remove the Crystal Capsule
™
and inspect the vacuum port post o-rings for any dam-
age. If damaged, carefully cut off the defective o-rings and install two new o-rings. Do
not stretch the o-rings further than necessary. Roll the o-rings onto the posts evenly
and gently.
• Make sure that the o-ring inside the clear external filter canister cover is in place and
the bowl is snug. Check for any cracks in the bowl. Replace any parts that are dam-
aged or warn out.
• Straighten out tubing if it is kinked or pinched.
• Check to insure that all the tubing is connected securely to the Crystal Capsule
™
and
the nozzle (see page 7). If the tubing is loose, cut the tubing and reattach renewed
hose end to the fitting. Reinstall in reverse order.
• Make sure that the Vacuum Control Valve on the front of the machine is properly ad-
justed.
• Try a new Crystal Capsule
™
.
Too few or no crystals are coming
out of the nozzle
• The nozzle may be clogged. Carefully insert the straightened end of a small paper clip
into the nozzle tip to clear.
• The nozzle may not be securely attached to the tubing. Make sure that the nozzle is
installed correctly onto the tubing (see page 7). If the tubing is loose, cut the tubing and
reattach renewed hose end to the fitting.
• Moisture in abrading media or a defective capsule. Try a new capsule.