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7.2
WARRANTY
The dealer from whom the device was purchased warrants the material and manufacture
of the device for a period of 2 years from the date of purchase. In the case of a defect
product, the buyer is initially only entitled to a subsequent performance. This includes
either the repair or the delivery of a replacement product. Replaced equipment or parts
become the property of the dealer.
If the subsequent performance fails, the buyer can either demand a reduction in the
purchase price or withdraw from the contract and, if the defect is to be represented by the
dealer, claim for damages or reimbursement of wasted expenditure.
The buyer must notify defects to the dealer without delay. Proof of warranty is to be
provided by a proper confirmation of purchase (proof of purchase e.g. invoice)
Damage caused by force or other external influences are not covered by the warranty, nor
are the consumption of consumer goods such as rechargeable batteries, strings, skins or
seals. If you suspect a warranty claim with your device, contact your dealer during normal
business hours.
USEFUL INFORMATION
TROUBLESHOOTING AND REPAIR
8
TROUBLESHOOTING AND REPAIR
If malfunctions occur, you can use the tips listed here to find and solve the issue
yourself. If you are unsuccessful, please contact your dealer.
Possible cause and solution
Problem
Possible cause(s)
Possible solution(s)
The piano does not
switch on
• Power plug is not plugged
in.
• Power cable is not
connected properly.
• Check the power cable and
its connections.
• Reconnect it if necessary.
Crackling/pop noise
when switching on/off.
• This is normal and may
occur when the digital
piano is turned on and off.
Noise occurs through
speakers during
operation.
• Interference with other
devices (e.g. mobile
phones).
• Increase the distance
between the digital piano
and other devices or turn off
the other devices.
The sound is too low
or is not audible at all.
• The volume control is set
too quietly.
• Headphones are
connected.
• Make the volume control go
louder.
• Remove them.
The pedals are not
working properly.
• The pedal cable is not
properly connected.
• Check that the pedal cable is
properly in the socket.
• Reconnect if necessary.
Summary of Contents for UP400
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