TECHNICAL SERVICE BULLETIN
BULLETIN NUMBER: G056/G058/G073/G074 – 012
12/12/2002
APPLICABLE MODEL:
GESTETNER – P7126/7126N
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RICOH – AFICIO 2610/2610N
SAVIN –MLP26/MLP26N
SUBJECT: PROBLEMS USING ”VERIFY” & SERVICE MANUAL – INSERT
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SYMPTOM:
When the controller firmware installed in the machine is version 1.02 or older and different from the version
in the IC card, a program update error will occur. The program update error will cause the machine to freeze
up if the version is confirmed using Verify Mode.
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S
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NOTE:
Once this occurs, the symptom can only be cleared by using the
Recovery Procedure
outlined
below.
FIELD COUNTERMEASURE:
Do not use Verify Mode before performing the update if the controller firmware version in the machine is 1.02
or older. If the machine version is unknown, this can be confirmed by printing out the configuration page.
NOTE:
Normally, Verify Mode is used after an update is performed, in which case the symptom will not
occur since the IC card and mainframe controller versions are the same.
Recovery Procedure:
If the symptom does occur, please perform the following:
1. Turn off the main switch, remove the controller board from the machine and change DIP switch 2 bit 1 to
On.
2. Reattach the controller, insert the IC card and turn on the machine. The machine automatically starts
updating the firmware.
3. When the update is finished, turn off the machine and remove the controller and IC card. Then, reset DIP
switch 2 bit 1 to Off and reattach the controller.
For the details on this procedure, please refer to the G056/G058/G073/G074 Service Manual, pg. 5-15.
PERMANENT COUNTERMEASURE:
Upgrade the Controller Firmware to version 1.03 or newer.
The latest Firmware version can be downloaded through the Technology Solution Center FTP Site
http://tsc.ricohcorp.com/
.
NOTE:
Refer to Facts Line Bulletin # FL002 and Publication Bulletin #023 for more information about the
FTP Internet Web Site and EPROM / Flash Card Exchange program.
Continued…
Copyright
2002 RICOH Corporation. All rights reserved.
Summary of Contents for G056
Page 1: ...G056 G058 G073 G074 SERVICE MANUAL 001048MIU RICOH GROUP COMPANIES ...
Page 2: ......
Page 3: ...G056 G058 G073 G074 SERVICE MANUAL RICOH GROUP COMPANIES ...
Page 4: ......
Page 5: ...G056 G058 G073 G074 SERVICE MANUAL 001048MIU ...
Page 6: ......
Page 8: ......
Page 10: ......
Page 12: ......
Page 16: ......
Page 28: ......
Page 29: ...INSTALLATION ...
Page 30: ......
Page 33: ...PREVENTIVE MAINTENANCE ...
Page 34: ......
Page 37: ...REPLACEMENT AND ADJUSTMENT ...
Page 38: ......
Page 58: ......
Page 59: ...TROUBLESHOOTING ...
Page 60: ......
Page 70: ......
Page 71: ...SERVICE TABLES ...
Page 72: ......
Page 98: ......
Page 99: ...DETAILED DESCRIPTIONS ...
Page 100: ......
Page 136: ......
Page 137: ...SPECIFICATIONS ...
Page 138: ......
Page 146: ......
Page 147: ...G555 PAPER TRAY UNIT G556 ENVELOPE FEEDER ...
Page 148: ......
Page 157: ...G552 DUPLEX UNIT ...
Page 158: ......
Page 166: ......
Page 167: ...G553 FOUR BIN MAILBOX ...
Page 168: ......
Page 176: ......
Page 177: ...G554 ONE BIN SHIFT TRAY ...
Page 178: ......
Page 185: ...SwapBox and SwapFTL Installation Manual ...
Page 186: ......
Page 197: ...SwapFTL Binary Utility Operation Manual ...
Page 198: ......
Page 209: ...SM G056 G058 13 11 3 4 HELP MENU 3 4 1 HELP ABOUT SWAPUTI SwapBox And SwapFTL FUNCTIONS ...
Page 210: ...G073 G074 SERVICE MANUAL ...
Page 211: ......
Page 214: ...INSTALLATION ...
Page 215: ......
Page 217: ......
Page 218: ...PREVENTIVE MAINTENANCE ...
Page 219: ......
Page 221: ......
Page 222: ...REPLACEMENT AND ADJUSTMENT ...
Page 223: ......
Page 225: ......
Page 226: ...TROUBLESHOOTING ...
Page 227: ......
Page 238: ......
Page 239: ...SERVICE TABLES ...
Page 240: ......
Page 250: ......
Page 251: ...DETAILED DESCRIPTIONS ...
Page 252: ......
Page 264: ......
Page 265: ...SPECIFICATIONS ...
Page 266: ......
Page 274: ......
Page 275: ...TECHNICAL SERVICE BULLETINS ...
Page 276: ......
Page 296: ...Tech Service Bulletin No G056 G058 006 Page 2 of 5 Continued Page 6 Page 4 ...
Page 297: ...Tech Service Bulletin No G056 G058 006 Page 3 of 5 Continued Page 12 ...
Page 298: ...Tech Service Bulletin No G056 G058 006 Page 4 of 5 Continued Page 22 ...