SERVICE CALL CONDITIONS
SM 4-5
G073/G074
Trouble-
shooting
SC
Level
Symptom
Possible Cause/Required Action
HDD data unable to read
863 B
Data stored in the HDD
cannot be properly read.
•
Defective HDD
1. Check the HDD connection.
2. Reformat the HDD.
3. Replace the HDD.
HDD data access error
864 B
HDD access error detected.
•
Defective HDD
Replace the HDD.
HDD access error
865 B
An error detected during
HDD operation.
•
Defective HDD
Replace the HDD.
Unexpected software error
990 B
Unexpected software error
detected.
•
Defective controller
Replace the controller if the error is frequent.
Unexpected software error
991
B
Unexpected software error
detected, which does not
affect operation of the
machine.
The machine does not stop and the SC code
is not displayed. The machine automatically
recovers.
However, the SC code is logged in the
engine summary sheet (SMC).
Application Start Error
998
B
After power on, the
application does not start
within 60s. (All applications
neither start nor end
normally.)
Software defective.
An option required by the application (RAM,
DIMM, board) is not installed
Software update error
999 B
Software updating failed.
Try downloading the controller firmware
again.
⇒
Rev. 01/2003
Summary of Contents for G056
Page 1: ...G056 G058 G073 G074 SERVICE MANUAL 001048MIU RICOH GROUP COMPANIES ...
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Page 5: ...G056 G058 G073 G074 SERVICE MANUAL 001048MIU ...
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Page 29: ...INSTALLATION ...
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Page 33: ...PREVENTIVE MAINTENANCE ...
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Page 37: ...REPLACEMENT AND ADJUSTMENT ...
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Page 59: ...TROUBLESHOOTING ...
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Page 71: ...SERVICE TABLES ...
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Page 99: ...DETAILED DESCRIPTIONS ...
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Page 137: ...SPECIFICATIONS ...
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Page 147: ...G555 PAPER TRAY UNIT G556 ENVELOPE FEEDER ...
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Page 157: ...G552 DUPLEX UNIT ...
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Page 167: ...G553 FOUR BIN MAILBOX ...
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Page 177: ...G554 ONE BIN SHIFT TRAY ...
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Page 185: ...SwapBox and SwapFTL Installation Manual ...
Page 186: ......
Page 197: ...SwapFTL Binary Utility Operation Manual ...
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Page 209: ...SM G056 G058 13 11 3 4 HELP MENU 3 4 1 HELP ABOUT SWAPUTI SwapBox And SwapFTL FUNCTIONS ...
Page 210: ...G073 G074 SERVICE MANUAL ...
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Page 214: ...INSTALLATION ...
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Page 217: ......
Page 218: ...PREVENTIVE MAINTENANCE ...
Page 219: ......
Page 221: ......
Page 222: ...REPLACEMENT AND ADJUSTMENT ...
Page 223: ......
Page 225: ......
Page 226: ...TROUBLESHOOTING ...
Page 227: ......
Page 238: ......
Page 239: ...SERVICE TABLES ...
Page 240: ......
Page 250: ......
Page 251: ...DETAILED DESCRIPTIONS ...
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Page 264: ......
Page 265: ...SPECIFICATIONS ...
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Page 275: ...TECHNICAL SERVICE BULLETINS ...
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Page 296: ...Tech Service Bulletin No G056 G058 006 Page 2 of 5 Continued Page 6 Page 4 ...
Page 297: ...Tech Service Bulletin No G056 G058 006 Page 3 of 5 Continued Page 12 ...
Page 298: ...Tech Service Bulletin No G056 G058 006 Page 4 of 5 Continued Page 22 ...