Solo II CT: Consumption
21
Q. Why is my display not showing
any data?
A. 1. The display is out of range
of the transmitter. Either move
them closer together or move the
display to somewhere with better
signal strength.
2. The batteries could be running
low in the transmitter, please insert
new batteries.
If you’re still having problems, please
refer to the pairing steps on page 15.
Q. Why has my display turned itself off?
A. You have sleep mode enabled.
You
can
change
this
under
configurations [ADVANCED].
Q. How can I see the signal strength for
my sensors and the bridge?
FAQs
Q. How do I reset my display?
A. Turn off your display by disconnecting
the power supply and taking out the
cable. Hold down all three buttons
on the front and re-insert the power
supply. The display will ask [RESET
DATA?]. Select the button for no
and
the for yes. The display
now asks
[RST DEVICE?]. If you select yes all the
paired sensors will disconnect.
Q. Can I export the data from my Solo II
into Excel?
A. Yes. First upload your data from your
display onto energynote. You can
then export it as a .csv file into Excel.
From your energynote homepage, go
to Devices and press download (as
shown below).
Q. Why is the background load
indicator lit?
A. The icon lights up when the display
has detected a rise in your baseload
of more than 30W and it’s lasted more
than an hour. This can happen when
you leave an appliance on by mistake
and you have gone out for the day or
gone to bed. Once you’ve turned off
the appliance the icon will disappear
when the baseload returns to normal.
A. The signal strength can be viewed on
the pairing screen. Press
and
at the
same time for a few seconds to enter
pairing mode: the display will show
[PAIRING MODE] for a second then
show [MAIN SENSOR]. Press either
or to cycle through the sensors. If
the unit is paired it will show [CONN]
and the signal strength will be shown
by the signal strength icon at the top
left of the display. This will be flashing
if it is out of range.
