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Troubleshooting
The following information attempts to address the most probable
mechanical and user issues with the press. Most issues with heat transfer
presses are application related. That is, they have to do with the results
of a particular transfer application.
For technical support on problems having to do with the final results
of a particular transfer paper or media, please contact the supplier of
that transfer media. Generally, the machinery manufacturer is unable
to support the myriad of different transfer papers, inks and imprintable
items on the market from other resellers.
Q.
The timer does not start when I close the heat platen, or the timer
does not reset when I open the press up.
A.
There are several probable causes for this. The timer is activated
by a micro-switch under the head of the press. It is located on a sheet
metal bracket with slots. When the head of the machine is opened, the
timer’s lever should be depressed and the small contact button under
the lever should click in. The timer switch may need to be loosened and
moved along the bracket to a position that allows for the heat platen
cover to trigger the switch. The wires from the timer switch lead into the
head to a black plug plugging into the circuit board. Unplug this plug,
and make sure it is plugged back into ALL 6 gold pins on the circuit
board.
Q.
The control displays
Err
when it first comes on, and I can not set
the temperature or use the press.
A.
The
Err
message will display if the heating signal from the platen
has been cut off, interrupted, or the heating sensor has failed. First check
the Lime Green temperature connector that plugs into the digital control.
At the top of the controller, there is a green connector that plugs in with
2 small wires. This is the temperature sensor wire. Check to make sure
is it properly seated. If after unplugging and plugging the lime green
connector the Err message still appears. unplug the green connector and
remove the 2 tiny wires from the lime green plug. Cut them back 1/4”
and strip them so they have new connections. Reconnect them to the
lime green plug so they are screwed in tightly and can not pull out. Plug
the green plug back in and turn the press on.
