48
Q & A, Troubleshooting
A superimposed digital page is created.
Make sure to press the
New
button on the front panel every time when you
turn a paper sheet on the notepad to start a new digital page, and make
sure that the
Page
icon on the LCD monitor shows an empty page
/
.
Note: You can repair superimposed pages with the
Untangle
function (see
section 4.7).
The problems of G-NOTE or Digital Ink Pen
l
The batteries in the G-NOTE may have run out of power during a note
taking session. Please replace the batteries (see section 2.1 for
instructions).
l
The battery in the digital pen may have run out of power during a note
taking session. Please check if the pen icon on the LCD display is
either white
or black
(see also section 3.2) in note taking mode
to ensure the digital pen is working.
l
Please check if the battery cover is properly closed in note taking
mode.
l
You may have put the notepads thicker than the maximum thickness.
This will be caused the digital pen tip to move outside of the reading
height range of the G-NOTE. Please check if the pen icon on the LCD
display is either white
or black
(see also section 3.7) in note
taking mode to ensure a proper reading height distance.
l
After you have switched on the device, it may take a few seconds for
the page icon -
or
- to appear on the LCD display. Please wait
for the G-NOTE to properly start up.
l
You may set the auto-suspend timer too short. (See section 3.6.3.).
Please increase the auto-suspend time.
l
Do not use two pens at the same time, or place one pen on the
notepad while writing with another one.
l
G-Note has not connected to PC yet.
49
G-Note cannot power on
l
The batteries in the G-NOTE may have run out of power during a note
taking session. Please replace the batteries (see section 2.1 for
instructions).
l
G-Note is connecting into computer, which means the G-Note changed
to the Tablet function.
The Page counter has not yet reached 199, but the memory is full.
Although the G-NOTE theoretically has the ability to manage up to 99
workbooks of 199 digital pages each, such ability is limited to the maximum
storage capacity of the built-in flash memory. In practically, the G-Note has
a storage capacity of 32MB, and G-Note 7100 can save about 75 pages.
Therefore, you can store pages into computer, and then format G-Note and
clear memory or writing more new pages.
