Sec-5.3
Section 5: Troubleshooting
Code
Display
Detailed/Expanded Description
Corrective Action
0C
IDLE > DOWN LIMIT
The door is at the Down Limit position.
None
0D
IDLE > UP LIMIT
The door is at the Up Limit position.
None
0E
IDLE > MID STOP
The door is at the Mid-Stop Limit position.
None
0F
IDLE > NO LIMIT
The door is at no established limit position.
None
10
OPENING > OPEN
BTN
The Open Pushbutton input was activated causing the door to move in the
opening direction.
None
11
OPENING > ONE BTN The 1- Button input was activated causing the door to move in the open
direction.
None
12
OPENING > RADIO
The External Radio input was activated causing the door to move in the open
direction.
None
13
OPENING > AUX
OPEN
The Auxiliary Open input (on the TCM Module) was activated causing the
door to move in the open direction.
None
14
OPENING > OPEN
KEY
The Open Key (on the circuit board) was activated causing the door to move
in the open direction.
None
20
CLOSING > CLOSE PB The Close Pushbutton input was activated causing the door to move in the
close direction.
None
21
CLOSING > ONE BTN The 1- Button input was activated causing the door to move in the close
direction.
None
22
CLOSING > RADIO
The External Radio input was activated causing the door to move in the close
direction.
None
24
CLOSING > CLOSE KP The Close Key (on the circuit board) was activated causing the door to move
in the close direction.
None
2A
CLOSING > TCM CLS
The TCM Module sent a close signal causing the door to move in the close
direction.
None
2B
CLOSING > FDM CLS The Fire Door Module sent a signal causing the door to move in the close
direction.
None
30
HALT > WALL
BUTTON
The door stopped because the Stop Pushbutton was activated.
None
31
HALT > ONE
BUTTON
The door stopped (and /or reversed) because the 1-Button input was
activated.
None
32
HALT > RADIO
The door stopped and reversed because the Radio input was activated.
None
33
HALT > AUX. OPEN
The door stopped (and /or reversed) because the Auxiliary Open input on
the TCM Module was activated.
None
34
HALT > KEYPAD KEY
The door stopped because the Stop Key was activated.
None
35
HALT > N-O SAFETY
The door stopped and reversed because the Normally Open Reverse input
was activated.
None
36
HALT > ODC STB
The door stopped and reversed because the Safe-T-Beam or Monitored Edge
with the Monitored Edge Interface Module was activated.
None
37
HALT > N-C SAFETY
The door stopped and reversed because the Normally Close Reverse input on
the TCM Module was activated.
None
38
HALT > MON. EDGE
The door stopped and reversed because the Monitored Edge input on the
TCM Module was activated.
None
39
HALT > DOOR FORCE The door stopped because the Speed of the Limit Assembly slowed down
(Trolley Models only).
Check the door balance. Check the Clutch
adjustment to make sure it's not slipping.
Check for mechanical issues. Replace the
Limit Module. Replace the Main Control
Board.
3A
HALT > LOSS OF C/C The door stopped (and /or reversed) because the constant contact activation
was removed before the door reached a limit.
None. User input was removed.
3B
HALT > SHUTDOWN
The door stopped because the Hoist Interlock, External Interlock circuit
became active (opened) or the motor overheated.
Check the Hoist Interlock switch and wires.
Check an External Interlock switch and
wires. If no External Interlock is use check
the gray jumper between the two EXT
INTLK terminals. Check for a hot motor.
3C
HALT > DOWN LIMIT The door stopped because it reached the Down limit position.
None
3D
HALT > UP LIMIT
The door stopped because it reached the Up limit position.
None
3E
HALT > MID STOP
The door stopped because it reached the Mid-Stop limit position.
None
RUN CODES
