GE Profile DPVH880EJ Technical Service Manual Download Page 1 | Manualshive

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GE Appliances

General Electric Company

Louisville, Kentucky 40225

31-9167

Profi le Dryer

DPVH880EJ

DPVH880GJ

Technical Service Guide

August 2008

GE Consumer & Industrial

ELICATS

D

OWER

P

EWRINKLER

D

ARM

W

P

U

IME

T

RY

D

IME

T

RY

D

IR

A

A

LUFF

F

PEED

S

RY

D

CTIVE

A

EAR

W

OTTONS

C

DAMP

ALERT

MY

CYCLE

EXTEND
TUMBLE

DRUM
LIGHT

LOCK

XTRA

E

RY

D

RY

D

RY

D

OST

M

ACK

B

AMP

D

NTI-

A
ACREAL

B

IGH

H

EDIUM

M

OW

L

ENSOR

S

RY

D

EVEL

L

EMP

T

RY

D

XTRA

E

OW

L

RINKLE

REE

W

F

ORMAL /

N

IXED

OADS

M

L

START

RY

D

ESS

L

1
2
3
...
»

Summary of Contents for Profile DPVH880EJ

Page 1: ...onsumer Industrial ELICATS D OWER P EWRINKLER D ARM W P U IME T RY D IME T RY D IR A A LUFF F PEED S RY D CTIVE A EAR W OTTONS C DAMP ALERT MY CYCLE EXTEND TUMBLE DRUM LIGHT LOCK XTRA E RY D RY D RY D OST M ACK B AMP D NTI A ACREAL B IGH H EDIUM M OW L ENSOR S RY D EVEL L EMP T RY D XTRA E OW L RINKLE REE W F ORMAL N IXED OADS M L START RY D ESS L ...

Page 2: ... If the information in this manual is not followed exactly fire or explosion may result causing property damage personal injury or death If you smell gas Do not try to light any appliance Do not touch any electrical switch do not use any phone in the building Immediately call the gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach the gas supplier call t...

Page 3: ...es 36 Gas Valve 47 Gas Valve Coils 46 Heater Assembly 43 High Limit Thermostat 52 Ignitor 48 Ignitor Circuit Operation 49 Inlet Control Thermistor 51 Inlet Safety Thermostat 51 Introduction 5 Moisture Sensor 35 Nomenclature 4 Operation Overview 26 Outlet Control Backup Thermostat 53 Outlet Control Thermistor 52 Pedestal Installation Washer and Dryer 20 Power Board 54 Power Board Connector Locator ...

Page 4: ...AUG 2001 A S SEP 2000 Z T OCT 1999 V V NOV 1998 T Z DEC 1997 S The nomenclature tag is located on the front panel inside the door Note The technical sheet is located inside the control panel Model Number Capacity Configuration V Very Big D P V H 8 8 0 E J 0 W W Brand D General Electric Feature Packages P Pedestal Backsplash Control Platform H Horizontal Color WW White MV Vermillion Red MG Champagn...

Page 5: ...well as air temperature leaving the drum The sensors work together with the variable heater and the blower to provide consistent even heat Moisture Sensor The moisture sensor allows the control to monitor the fabric for moisture content and end the cycle at the desired moisture level Flush Door Handle Reversible Door Kit included UV Stabilizers The control panel control panel cover and door outer ...

Page 6: ...and appearance may vary from your model Control Features Continued Next Page 1 4 9 8 5 7 6 3 2 WARNING To reduce the risk of fire electric shock or injury to persons read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance ...

Page 7: ...hes AIR FLUFF Use this feature to tumble items without heat My Cycle on some models MY CYCLE Press to use create or modify custom dry cycles Timed Dry Use to set your own dry time TIMED DRY is also recommended for small loads To use TIMED DRY 1 Turn dry cycle dial to TIMED DRY 2 Select the drying time by pressing the and buttons You can increase the time in 10 minute increments up to 21 2 hours 3 ...

Page 8: ...ill pause the dryer Press it again to restart the dry cycle My Cycle on some models Set up your favorite combination of settings and save them here for one touch recall These custom settings can be set while a cycle is in progress To store a MY CYCLE combination of settings 1 Select your drying cycle 2 Change DRY TEMP and SENSOR DRY LEVEL settings to fit your needs 3 Select any drying OPTIONS you ...

Page 9: ...mmunicated Cycles To turn on communication press the SETTINGS button on the washer control panel When DRYER LINK appears in the display press ENTER Using the arrow keys select ON then press ENTER When the washer cycle is completed the washer will communicate with the dryer when any button on the control panel is touched or the door is opened The washer will display TRANSFERRING CYCLE INFORMATION T...

Page 10: ...y the start of your dryer 1 Choose your dry cycle and any options 2 Press DELAY START You can change the delay time in 1 2 hour increments using the or arrow pads 3 Press the START PAUSE button to start the countdown The countdown time will be shown in the ESTIMATED TIME REMAININGdisplay NOTES If the door is opened while the dryer is in DELAY the countdown time will not restart unless the door is ...

Page 11: ...n in the sales mode it will not operate through normal cycles but will simulate those cycles electronically on the display TO ENTER DEMO MODE Unplug dryer Reconnect power 1 Within 30 seconds of plugging unit in open 2 door and press START PAUSE 4 times within 3 seconds DEMO MODE ENTRY 3 will appear on display TO EXIT DEMO MODE Unplug dryer Reconnect power 1 Within 30 seconds of plugging unit in op...

Page 12: ...t To install the Built in Rack Dry System with Tumble Care Baffles Make sure the drum of the dryer is oriented so the rack drying 1 system is on the left side of the dryer Pull the drying rack screen out from the left side and engage the 2 handle post in the opposite baffle slots Place the garment on the rack and close the door 3 Press the 4 DRYER RACK button Select desired TIME 5 Press the 6 STAR...

Page 13: ...be used with the TIMED DRY or RACKDRY on some models cycle Do not use this drying rack when there are other clothes in the dryer To Use the Built In Hook for Hanging Garments Make sure the drum of the dryer is oriented so the rack drying 1 system is on the top center of the dryer Using your finger pull the hook out of the baffle 2 Hang the garment on a hanger hang the hanger on the hook 3 and clos...

Page 14: ...ompletion time to reverse the door swing is 30 60 minutes Important Once you begin do not move the cabinet until door swing reversal is completed These instructions are for changing the hinges from the right side to the left side if you ever want to switch them back to the right side follow these same instructions and reverse all references to the left and right Kit Contents Chrome Door Cap Chrome...

Page 15: ... Small Tapping Screws Hinge Assembly Chrome Door Cap 9 8 x 0 625 Small Tapping Screws 2 Handle Caps Outer Handle Inner Door Cap 4 8 x 0 50 Machine Screws 7 10 x 1 125 Large Tapping Screws Inner Handle 2 10 x 0 750 Large Tapping Screws Continued Next Page ...

Page 16: ...ve the 2 hinge 10 x 0 75 in tapping screws Pull the door away from the dryer front panel Screws 4 Lay the door down on a soft protected flat surface so the inner part faces upward door resting on the handle side 5 Remove the 7 10 x 1 125 in tapping screws located around the perimeter of the door 7 Screws 6 Turn the door assembly over and separate the chrome cover from the inner door Put the inner ...

Page 17: ...isassemble the outer handle from the chrome cover by removing 4 8 x 0 625 in tapping screws Remove 4 screws outer handle 3 screws inner handle Continued Next Page 10 Pop the 2 handle caps out toward you and reassemble on the opposite side of the chrome cover where you removed the outer handle Handle caps 11 Assemble the outer handle onto the opposite side of the chrome cover using 4 8 x 0 625 in t...

Page 18: ...s 17 Disassemble the hinge from the inner door by removing 4 8 32 x 0 50 in machine screws Hinge Remove 4 screws 2 screws 2 plug buttons Inner door cap 18 Assemble the hinge to the opposite side of the inner door using 4 8 32 x 0 50 in machine screws 19 Assemble the new inner door cap from reversibility kit on the opposite side of the hinge using 2 8 x 0 75 in tapping screws 20 Install the 2 plug ...

Page 19: ...ed and the hinge is sitting in the two openings in the dryer front Assemble the door to the front cabinet using 2 10 x 0 75 in tapping screws Install screws 25 Install the new left hand hinge cap from the reversibility kit onto the hinge by opening the dryer door and screwing the hinge cap into place Note Save the remaining caps and covers in case you want to reverse the hinge again Hinge cap 22 A...

Page 20: ...duce the risk of personal injury or damage to the product two people are required for proper installation Installation Preparation Remove the packaging The drawer divider is taped at the top of the shipping carton Remove the divider and set aside for final installation Flatten the product carton to use as a pad to lay the washer or dryer down on its side Continue using the carton to protect the fi...

Page 21: ...ubber pads into each set of corner holes on the top of the pedestal as shown 6 Place the pedestal against the bottom of the washer or dryer Check to be sure the drawer front is at the front of the washer or dryer 7 Align the holes in the pedestal with the holes in the bottom of the washer or dryer Use a Phillips screwdriver to install the 4 bolts through the pedestal and into the washer or dryer d...

Page 22: ...ration the locking nuts must be tight 12 Check to be sure the slides are closed 13 Slide the drawer into the opening Align the drawer supports to the slides on each side 14 Reinstall the original screws into each drawer slide Tighten both screws 15 Open the drawer fully Slide drawer divider into slots in the center of the drawer The drawer should slide smoothly when you push it closed 16 Remove th...

Page 23: ...Location Requirements When installed in a location other than an alcove or closet the minimal clearances to combustible surfaces and for air opening are 0 inches on both sides and 1 inch at the rear Note If your dryer is approved for installation in an alcove or a closet it will be stated on a label on the back When installed in an alcove or closet Minimum clearance between dryer cabinet and adjac...

Page 24: ...ts y g g Back out and remove all 4 leveling legs Remove the adhesive backing and firmly place 3 the 4 rubber pads over the leg brackets Leg bracket Align the holes in the left bracket with the holes 4 in the bottom left corner of the dryer Attach the bracket using 2 12 x 1 in Phillips head screws Continued Next Page 5 Align the holes in the right bracket with the holes in the bottom right corner o...

Page 25: ...er 8 control panel and place the dryer on top of the washer Align the holes in the brackets with the holes 9 in the back of the washer Attach the brackets to the washer using 4 8 x in Phillips head screws WARNING Do not push on the dryer after it is stacked on the washer Pushing on the dryer may result in pinched fingers Caution Use felt pads or other sliding device to assist moving and to protect...

Page 26: ...inet passing through the heating coils electric models or the diffuser gas models and into the drum The hot air heats the wet clothes gradually removing their moisture in the form of water vapor The moist air is vented through the dryer exhaust Overall heater temperature is regulated by means of two temperature sensors an inlet sensor located near the heating coils or diffuser and an outlet sensor...

Page 27: ... 27 Airflow Gas Dryer Electric Dryer ...

Page 28: ...t Thermostat Inlet Safety Thermostat Triac Dual Idler Pully Drum Motor Blower Motor behind frame Blower Wheel Rack Dry Thermostat behind frame Outlet Control Thermistor behind frame Outlet Control Backup Thermostat Inlet Control Thermistor Fuses Rack Dry Interlock Relay Heater Assembly ...

Page 29: ...Control Thermistor Dual Idler Pully Drum Motor Blower Motor behind frame Blower Wheel Rack Dry Thermostat behind frame Outlet Control Thermistor behind frame High Limit Thermostat Rack Dry Calrod Element Outlet Control Backup Thermostat Burner Assembly Fuse ...

Page 30: ...lay K10 Lamp Relay J1 L1 and Neutral Supply to Power Board J2 Drum Motor J3 Washer Dryer Communication Cable J4 5 VDC Hall Effect Input Logic Ground Outlet Control Thermistor Inlet Control Thermistor J5 Model Selector J7 Sensor Rods J8 and J9 Rack Dry Circuit Selection J10 Rack Dry Mode Selection J11 Triac J13 Drum Lamp Half Power Gas J14 Drum Direction J17 AC Inputs from Drum Motor and Power Boar...

Page 31: ... 31 Control Board Assembly Electric and Gas Models Front View Rear View J3 ...

Page 32: ...stall these screws 2 Remove the Phillips head screw located inside the control knob recess Disconnect 4 Remove the wire harness from the user interface board Control Panel Removal of the control panel provides access to the control board assembly The control panel is held in place with 1 screw behind the control knob and 4 key slots inside the control panel that engage 4 grommets 2 on each side at...

Page 33: ...eld and 2 Phillips head screws from the top of the front panel Disconnect Disconnect Note In the following step it may be necessary to raise the front of the dryer to gain access to the screws 4 Loosen but do not remove the 2 Phillips head screws that attach the bottom of the front panel to the frame Top Panel Removal of the top panel provides access to the power board The top panel is held in pla...

Page 34: ...r slides are used as guides and 2 dark color center top slides are used to support the weight of the drum When replacing the slides the dark colored support slides must be used to replace the top support slides Guide slides may also be replaced with support slides Caution Do not replace the center top support slides with the white guide slides Damage to the dryer will result Tab Tab Tab Drum Seal ...

Page 35: ...othes will tumble toward the rear of the drum preventing contact with the sensor rods This could produce a false dryness reading Moisture Sensor The moisture sensing circuit consists of 2 sensor rods They are mounted beneath the lint filter on the drum side of the air duct 4 Remove the single Phillips head screw and the drum light receptacle from the drum slide assembly Drum Light Receptacle Door ...

Page 36: ...t base Belt Belt Fuses WARNING Sharp edges may be exposed when servicing the dryer Use caution to avoid injury and wear Kevlar gloves and sleeves or equivalent protection Certain models utilize fuses to protect components from damage All fuses are located inside the dryer cabinet See Component Locator Views It is necessary to remove the drum to access the fuses See Drum The gas models utilize a si...

Page 37: ... oriented so that the belt grooves contact the drum motor pulley 4 Slowly release the left idler arm and push the right idler arm to the right 5 Place the belt on the left side of the right idler pulley 6 Slowly release the right idler arm until the belt is taut 3 Grasp the drum firmly at the 11 o clock and 1 o clock positions Brace the bottom of the drum against your leg and maneuver the drum out...

Page 38: ...t is necessary to remove the drum See Drum Drum Shaft Dual Idler Assembly WARNING Sharp edges may be exposed when servicing the dryer Use caution to avoid injury Wear Kevlar gloves or equivalent protection The dual idler assembly maintains proper tension on the drive belt to minimize belt slippage The dual idler assembly consists of two idler pulleys that rotate on two idler arms The pulleys are r...

Page 39: ...erate with an open belt switch Drum Motor The drum motor is a single speed 120 VAC 1 4 hp 5 2 amp rated motor with an automatic reset overload protector The overload protector is an internal component of the motor and cannot be replaced separately The motor contains a centrifugal switch that serves two purposes Disengages the motor start winding at M6 Closes the circuit contacts for the heat sourc...

Page 40: ... 1 6 amp rated motor The tachometer at the back of the motor provides speed input to the main board Motor resistance values Start winding approximately 5 Ω Run winding approximately 4 Ω The blower motor is attached to a plate that is held in place by 5 Phillips head screws and two tabs that engage 2 slots in the dryer floor The blower wheel is held to the motor shaft by a blower wheel clamp To rem...

Page 41: ...d screws that attach the motor to the motor plate 8 Disconnect the 2 wire harnesses from the blower motor and the 2 wires from the drum motor capacitor Note When installing the blower motor to the motor 1 plate install the motor with the motor harness terminals at the 10 o clock position When installing the blower motor and plate to 2 the dryer first orient the flat part of the motor shaft blower ...

Page 42: ...aust pipe Separate the exhaust pipe from the blower housing Ground Wire 3 Remove the 3 Phillips head screws that attach the motor plate to the dryer floor Note When installing the 3 Phillips head screws ensure the ground wire is attached with the right side vertical screw 4 Remove the 9 Phillips head screws that attach the motor plate and the blower housing to the frame 5 Slide the blower housing ...

Page 43: ...er assembly it is necessary to remove the drum See Drum Lead wires can then be removed from the coils inlet safety thermostat inlet control thermistor and high limit thermostat See Component Locator Views The heater assembly is attached to the cabinet with 4 Phillips head screws Outer Coil Inner Coil Triac The triac is mounted beneath the power board support located under the top panel Note The re...

Page 44: ... triac is gated 1 with 4 8 VDC MT1 to MT2 close turning on the outer coil At this time both coils are energized and the heat system is drawing approximately 24 amps As the drum temperature begins to rise the triac gate voltage begins to pulsate between 4 8 and 0 VDC 2 The current draw of the outer coil begins to drop The heat system is now drawing somewhere between 16 and 20 amps 3 Triac gate volt...

Page 45: ...in begins to pulsate 0 to 4 8 VDC 6 The outer coil is energized and draws approximately 7 amps This outer coil current begins to climb slowly towards 11 amps 7 At this point relay K8 again closes J10 Pin 1 to J10 Pin 5 turns on the inner coil and the triac gate voltage drops to 0 VDC and the outer coil turns off The inner coil again draws approximately 12 amps 8 This cycling pattern continues thro...

Page 46: ...rminals 1300 Ω To remove the double and main coils Remove the drum See 1 Drum Disconnect the wire harness from both coils 2 3 Note the position of the locator pins inserted in the coil bracket 4 Remove the 2 Phillips head screws that attach the coil bracket to the valve body 5 Lift the bracket vertically Lift coils to remove Note Upon reassembly ensure the locator pins are inserted into the holes ...

Page 47: ... power coil 2 Note the position of the locator pin inserted in 3 the coil bracket Remove the Phillips head screw and the coil 4 bracket that holds the coil to the valve body Note Upon reassembly ensure the locator pin is inserted into the hole provided in the coil bracket 8 Remove the coils from the gas valve See Gas Valve Coils 9 Turn the bracket over Remove the 3 Phillips head screws that attach...

Page 48: ...ottom Note Upon reassembly ensure the tab at the bottom of the flame detector is inserted into the slot located on the combustion chamber Ignitor WARNING Sharp edges may be exposed when servicing the dryer Use caution to avoid injury Wear Kevlar gloves or equivalent protection The ignitor is located at the end of the burner assembly in the combustion chamber opening and has a maximum rating of 4 a...

Page 49: ...ster coil outlet control backup inlet safety thermostats to L1 3 N through safety coil and outlet control backup inlet safety thermostats to L1 When the glo bar is heating the booster and safety coils are both energized and will open the safety valve The main valve is closed as its coil is bypassed by the N C flame detector When the glo bar reaches ignition temperature in approximately 60 seconds ...

Page 50: ...ent is rated at 700 watts and has an approximate resistance value of 20 Ω Note The Calrod can be removed without shutting off the gas supply or removing the gas valve Due to possible damage to the ignitor during Calrod replacement always install the new ignitor supplied with the replacement Calrod To remove the rack dry Calrod element Remove the drum See 1 Drum Disconnect the 2 wires from the Calr...

Page 51: ...ty Thermostat Inlet Control Thermistor On electric models the inlet control thermistor is located on the top left area of the heater housing to the right of the inlet safety thermostat On gas models the inlet control thermistor is located on the right side of the diffuser below the inlet safety thermostat The thermistor monitors incoming air temperature and relays the information to the power boar...

Page 52: ...gh Limit Thermostat High Limit Thermostat On electric models the high limit thermostat is located on the top right area of the heater housing On gas models the high limit thermostat is located on the lower left side of the diffuser The high limit thermostat monitors incoming air temperature If the thermostat reaches a temperature beyond its maximum temperature rating it will trip and disable power...

Page 53: ...ower housing Rack Dry Thermostat The rack dry thermostat is located on the upper rear area of the blower housing It is above the outlet control thermistor The rack dry thermostat monitors the outgoing air temperature If the thermostat reaches a temperature beyond its maximum temperature rating it will trip and disable power to the heating elements or rack dry Calrod element The rack dry thermostat...

Page 54: ...sing that is attached to the inside of the control panel It consists of 3 circuit boards connected by ribbons The boards and the plastic housing are replaced as an assembly Operation of the control board assembly can be checked by using the service test mode See Service Test Mode Error codes that are specific to the control board can initiate error codes E1 and E18 See Service Test Mode To remove ...

Page 55: ... panel place the panel face down on a protective surface Remove the control and top panels See 1 Control Panel and Top Panel Remove the 5 Phillips head screws that attach 2 the control board plastic housing to the control panel Remove the housing 4 Remove the wire harness 5 Release the display board from the 2 plastic tabs that attach the display board to the plastic housing 3 Turn the plastic hou...

Page 56: ...Press the MY CYCLE button 4 Press the DELAY START button Upon entering the service mode the control shall be in test selection mode and display the list of tests on the vacuum fluorescent display VFD Scroll through the list of tests by using the up or down cursor arrows Selection shall be represented by bold text Once the desired test is highlighted press ENTER to begin the test During a test pres...

Page 57: ...ns to service mode screen t07 Outlet Thermistor ENTER Displays outlet thermistor temperature START PAUSE Drum tumbles and changes direction every 30 seconds POWER Returns to service mode screen t08 Inlet Thermistor ENTER Displays inlet thermistor temperature START PAUSE Drum tumbles and changes direction every 30 seconds POWER Returns to service mode screen t09 Moisture Sensor ENTER Displays moist...

Page 58: ... control shall compute the 16 bit CRC of the non volatile memory for the user interface control and compare it with the pre computed 16 bit CRC that is stored in the non volatile memory The control shall sound the Key Press beep and display UI Memory Check OK on the VFD after successful 16 bit comparison The control shall display UI Memory Error on the VFD and sound the Invalid Key Press beep if t...

Page 59: ...s monitored by the micro input pin It shall indicate whether the control thinks the switch is open or closed The control shall turn off the drum motor and turn off the inner and outer coil heater gas valve before exiting this test Press POWER button to return to test mode menu Moisture Sensor Enter The control shall display the voltage read from the moisture sensor in volts on the VFD Press POWER ...

Page 60: ...en check and replace if necessary E61 Check Electrical Connection Input voltage too high please check power connections E81 Power Model No model select connector detected check model selector on power board E10 Blower Motor Blower motor is not rotating properly Please check E11 Blocked Airflow Check ventilation system E12 Drum Motor Motor is not rotating properly or centrifugal switch is bad Pleas...

Page 61: ...OUNTERS DESKS ETC HEATERS SEE NOTE 1 MC BOARD HEAT SETTING ARE CLOTHES STILL DAMP CHECK DISPLAY BOARD EXCESSIVE OR RESTRICTED EXHAUST SYSTEM THERMOSTAT TEMPERATURE DISPLAY TIMER OPERATION WASHER SPIN SPEED SEE NOTE 2 RESISTANCE HEATERS SEE NOTE 1 RESISTANCE CHECK MOTOR SWITCH BETWEEN M1 M2 MC BOARD TIME ADVANCES CHECK SNAG CUTS CHECK ALL HOOKS AND ZIPPERS MUST BE CLOSED FOR WASH AND DRY WRINKLE SH...

Page 62: ...TRICTION GAS VALVE CLOSES APPROX 1 2 MINUTES EXCESSIVE OR RESTRICTED EXHAUST SYSTEM SAFETY THERMOSTATS BACKUP THERMOSTAT THERMOSTAT TEMPERATURE DRUM SPEED SEE NOTE 1 DRUM INTERIOR SURFACES DRUM GAP THERMOSTAT TEMPERATURE WASHER BASKET AND AGITATOR SEE NOTE 2 ALL HOOKS AND ZIPPERS MUST BE CLOSED WASH DRY NORMAL WEAR OR DAMAGE BY COUNTERS DESKS ETC FLAME DETECTOR POWER BOARD HEAT SETTING MOTOR SWITC...

Page 63: ...sconnect electrical power before servicing Caution Label all wires prior to disconnection Wiring errors can cause improper and dangerous operation Verify operation after servicing Schematics and Wiring Diagrams Continued Next Page ...

Page 64: ... Model WARNING Disconnect electrical power before servicing Caution Label all wires prior to disconnection Wiring errors can cause improper and dangerous operation Verify operation after servicing 212D1680G003 ...

Page 65: ...Dry Circuit Gas Models NEUTRAL FROM CLOSED DOOR SWITCH WARNING Disconnect electrical power before servicing Caution Label all wires prior to disconnection Wiring errors can cause improper and dangerous operation Verify operation after servicing ...

Page 66: ... 66 Drum Motor Circuit Electric Models Drum Motor Circuit Gas Models ...

Page 67: ... 67 Blower Motor Circuit Electric Models Blower Motor Circuit Gas Models Gas Valve Circuit ...

Page 68: ... Company Louisville KY 40225 All warranty service provided by our Factory Service Centers or an authorized Customer Care technician To schedule service on line visit us at ge com or call 800 GE CARES 800 432 2737 Please have serial number and model number available when calling for service Staple your receipt here Proof of the original purchase date is needed to obtain service under the warranty G...

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