GE PB970SPSS - Profile 30 in. Electric Double Oven..., User Manual

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Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem Possible Causes What To Do
Surface units will not Improper cookware .. •.Use.pans.which.are.flat.and.match.the.diameter.of.
maintain a rolling boil being used. . . the.surface.unit.selected .
or cooking is not
In some areas, the power . •.Cover.pan.with.a.lid.until.desired.heat.is.obtained .
fast enough
(voltage) may be low.
Surface units do A fuse in your home may be . •.Replace.the.fuse.or.reset.the.circuit.breaker .
not work properly blown or the circuit breaker
. tripped.
. Cooktop controls . •.Check.to.see.the.correct.control.is.set.for.the.surface
. improperly set. . . unit.you.are.using .
Surface unit stops This is normal. The unit . .
glowing when turned is still on and hot.
to a lower setting
Scratches (may appear
Incorrect cleaning . •.Scratches.are.not.removable ..Tiny.scratches.will.become
as cracks) on cooktop methods being used. . . less.visible.in.time.as.a.result.of.cleaning .
glass surface
Cookware with rough bottoms . •.To.avoid.scratches,.use.the.recommended.cleaning
. being used or coarse particles . . procedures ..Make.sure.bottoms.of.cookware.are.clean.
. (salt or sand) were between . . before.use,.and.use.cookware.with.smooth.bottoms .
. the cookware and the surface
of the cooktop.
Cookware has been slid
across the cooktop surface.
Areas of discoloration Food spillovers not cleaned . •.See.the. Cleaning the glass cooktop .section .
on the cooktop before next use.
. Hot surface on a model . •.This.is.normal ..The.surface.may.appear.discolored.. .
. with a light-colored cooktop. . . when.it.is.hot ..This.is.temporary.and.will.disappear.
. . . as.the.glass.cools .
Plastic melted to Hot cooktop came into .. •.See.the.
Glass surface—potential for permanent damage
the surface contact with plastic placed . . section.in.the.Cleaning.the.glass.cooktop.section .
. on the hot cooktop.
Pitting (or indentation) Hot sugar mixture spilled . •.Call.a.qualified.technician.for.replacement .
of the cooktop on the cooktop.
Frequent cycling Improper cookware . •.Use.only.flat.cookware.to.minimize.cycling .
off and on of being used.
surface units
Oven light does
Light bulb is loose. . •.Tighten.or.replace.the.bulb .
not work . . .
Oven will not work Plug on range is not completely •.Make.sure.electrical.plug.is.plugged.into.a.live,.properly
. inserted in the electrical outlet. . . grounded.outlet .
. A fuse in your home may . •.Replace.the.fuse.or.reset.the.circuit.breaker .
. be blown or the circuit
breaker tripped.
. Oven controls improperly set. . •.See.the. Using the oven .section .
. Oven too hot. . •.Allow.the.oven.to.cool.to.below.locking.temperature .
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Before You Call For Service…