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Global De-registration

If one or more handsets becomes lost, you should de-register all handsets to ensure 
proper system operation. 

WARNING: It is not recommended that a handset be de-registered 

unless absolutely necessary because once a handset is de-

registered, that handset’s telephone features cannot be used until 

the handset is re-registered.

1.  Disconnect power from the base by pulling the plug out of the back of the unit.
.  Press and hold the page button and while holding the page button reconnect the 

power.

.  Continue to hold the page button until the 

charge/in use voicemail

 light flashes 

rapidly.

.  Release the page button.
5.  Press and release the page button on the base once. All handsets are de-

registered and

 

HANDSET NEEDS REGISTRATION

 shows in the display.

Default Setting

As you become familiar with this system, you may prefer to use the system’s original 
settings. Follow the steps below to return to the factory default settings.

From the Handset Setup Menu:

1.  Press the caller ID-volume ( 

6

 or 

5

) button to scroll to the 

DEFAULT SETTING

  

sub-menu. 

.  Press the 

mute/menu OK

 button to enter the menu. 

DEFAULT SETTING 1YES 2NO

 

shows in the display. The default setting is 

2NO

.

.  Use the touch-tone pad to select 

1YES

 

or 

2NO

, or use the caller ID-volume  

( 

6

 or 

5

) button to move the cursor to

 

1YES

 

or 

2NO

. 

NOTE: If you choose 

YES

 

all the settings in the programmable menu 

are returned to factory default setting.

.  Press the 

mute/menu OK

 button to save your selection. You will hear a 

confirmation tone.

Summary of Contents for 28821 Series

Page 1: ...ies DECT 6 0 Cordless Handset Speakerphone Answering System User s Guide Your new GE telephone system is EXPANDABLE up to a total of 6 handsets by purchase of optional Model TBD handset with charge cradle Need Artwork ...

Page 2: ...ined by the REN you should contact your local telephone company A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant ...

Page 3: ...e the telephone company must 1 promptly notify you of such temporary discontinuance 2 afford you the opportunity to correct the situation and 3 inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68 FCC Rules and Regulations The telephone company may make changes in its communications facilities equipment operations or procedures wh...

Page 4: ... radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna that is the antenna for radio or television that is receiving the interference Reorient or relocate and increase the separation between the telecommunications equipmen...

Page 5: ...inimum distance of 20 centimeters between the radiator and your body This transmitter must not be co located or operated in conjunction with any other antenna or transmitter For body worn operation this phone has been tested and meets the FCC RF exposure guidelines when used with the belt clip supplied with this product Use of other accessories may not ensure compliance with FCC RF exposure guidel...

Page 6: ... To Be Updated Table of Contents ...

Page 7: ... Table of Contents ...

Page 8: ...HEAD WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF DANGEROUS VOLTAGE INSIDE THE PRODUCT CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK NO USER SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL THE EXCLAMATION POINT WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF IMPORTANT INSTRUCTIONS ACCOMPANYING THE PRODUCT CAUTION Table of Contents ...

Page 9: ...future reference IMPORTANT Because cordless phones operate on electricity you should have at least one phone in your home that isn t cordless in case the power in your home goes out Before You Begin Parts Checklist for model 28821 Make sure your package includes the items shown here Base Handset Telephone line cord AC power adaptor Handset battery pack Belt clip Battery compartment cover Wall moun...

Page 10: ...n shown above For Model 28821xx5 there will be FOUR additional handsets charge cradles belt clip battery packs and covers than shown above For Model 28821xx6 there will be FIVE additional handsets charge cradles belt clip battery packs and covers than shown above Telephone Jack Requirements To use this phone you need an RJ11C type modular telephone jack which might look like the one pictured here ...

Page 11: ...ens or VCR If such interference continues move the cordless telephone farther away from these appliances Certain other communications devices may also use the 1 9 GHz frequency for communication and if not properly set these devices may interfere with each other and or your new telephone If you are concerned with interference please refer to the owner s manual for these devices on how to properly ...

Page 12: ...mperature Avoid other cordless telephones or personal computers Never install telephone wiring during a lightning storm Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations Never touch non insulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telep...

Page 13: ...delete intercom conference button pause button redial format button Voice Mail Waiting Indicator VMWI Visual Ringer CALLER ID VOLUME 6 caller id volume down button SPEAKER button phone book button tone button mute menu OK button CALLER ID VOLUME 5 caller id volume up button display ...

Page 14: ... use voicemail indicator delete button volume 5 6 buttons skip button repeat button PLAY STOP button speed button page button D N D do not disturb button Message Counter indicator memo button announce button ans on off answerer on off button ...

Page 15: ... 1 Locate battery and battery door which are packaged together inside a plastic bag and are separate from the handset 2 Locate the battery compartment on the back of the handset 3 Plug the battery pack cord into the jack inside the compartment NOTE To ensure proper battery installation the connector is keyed and can be inserted only one way BATTERY BLACK WIRE RED WIRE 4 Insert the battery pack 5 C...

Page 16: ...verter into the electrical outlet and the DC connector into the jack on the back of the base 4 Place the handset in the base cradle The charge in use voicemail indicator turns on verifying the battery is charging 5 Allow the phone to charge for 16 hours prior to first use If you don t properly charge the phone battery performance is compromised CAUTION To reduce risk of personal injury fire or dam...

Page 17: ...m is on The indicator blinks when you have new messages NOTE The answering system displays when it is off Answerer In the Answerer Menu there are five programmable submenus Handset Access Set Prompt Language Rings to Answer Message Alert and Security Code 1 Make sure your phone is OFF not in TALK mode 2 Press the mute menu OK button to go to the main menu 3 Press caller ID volume 5 or 6 button to ...

Page 18: ...one to ring before the answering system answers a call From the Answerer Menu 1 Press the caller ID volume 5 or 6 button to scroll to the RING TO ANSWER sub menu 2 Press mute menu OK button to enter the menu RING TO ANSWER 3 5 TS shows in the display 3 Use the caller ID volume 5 or 6 button to scroll to the your selection The default setting is 5 4 Press the mute menu OK button to confirm You will...

Page 19: ...setting shows in the display Security Code You can access the answering system from a tone dialing telephone in another remote location The security code is required for remote access and it prevents unauthorized access to your answering system From the Answerer menu 1 Press the caller ID volume 5 or 6 button to scroll to the SECURITY CODE sub menu 2 Press mute menu OK button to enter the menu SEC...

Page 20: ...swering system is ON 2 Press and hold the announce button until the speaker announces RECORD ANNOUNCEMENT AFTER TONE 3 Begin speaking after you hear the beep 4 Release the button when you finish your announcement NOTE If you choose not to record an outgoing announcement a default announcement plays instead To return to the default announcement after you have recorded your own outgoing announcement...

Page 21: ...ing Functions The system uses a menu structure to give you access to all of the built in features You may program the following items in main menu Room Monitor Answerer Set Alarm Clock and Handset Setup Room Monitor applicable only with additional handsets 1 Make sure your phone is OFF not in TALK mode 2 Press the mute menu OK button to go to the main menu 3 Press caller ID volume 6 or 5 button to...

Page 22: ...om the receiving handset NOTE For room monitoring mode to work the originating handset must NOT be on the cradle NOTE While in room monitoring mode the handsets will emit an alert tone approximately every 5 seconds if there is an incoming call You may press the SPEAKER button to quit room monitor and answer the call NOTE While in room monitoring mode the originating handset can be switched to moni...

Page 23: ... 5 button to scroll to 1ON or 2OFF 6 If you select ON press the mute menu OK button to confirm and advance Set Alarm Time sub menu 7 Use the number keys to enter the time then use the caller ID volume 6 or 5 to select AM or PM 8 Press the mute menu OK button to confirm and advance Set Cycle Time sub menu 9 Use the caller ID volume 6 or 5 button to select Once or Daily The default setting is Once 1...

Page 24: ...TE During programming you may press the END cancel button at any time to exit the sub menu and return to the menu Language From the Handset Setup Menu 1 Pressthecaller ID volume 6 or 5 buttontoscrolltotheSETLANGUAGE sub menu 2 Press mute menu OK button to enter the menu SET LANGUAGE 1ENG 2FRA 3ESP shows in the display 3 Use the touch tone pad on the handset to select 1ENG 2FRA 3ESP or use the call...

Page 25: ...ess the 4 key twice for the letter H NOTE If you make a mistake use the delete intercom conf button to backspace and delete one character at a time 4 Press the mute menu OK button to save your name You will hear a confirmation tone and the handset name shows in the display Ringer Tone You may choose from ten different ringer tones and ten different melodies From the Handset Setup Menu 1 Press the ...

Page 26: ...icon shows in the display VIP Melody This features allows you to assign a specific melody to someone you want to get your attention when the person calls When a VIP melody is assigned and that person calls the unit rings the normal ring for the first ring and then follows with VIP melody ring You may choose from ten different polyphonic melodies and may store up to 10 VIP records NOTE This feature...

Page 27: ...stead NO USER MEMORY will display in prompt to alert the user 5 Press caller ID volume 6 or 5 button to view the records from memory to be selected as VIP 6 Press mute menu OK button to confirm and then display VIP MELODY 01 to wait for the melody tone selection 7 Press caller ID volume 6 or 5 button to select from melody 01 to melody 10 a testing tone is generated while making melody selection 8 ...

Page 28: ...IP 4 Press delete intercom conf again to confirm You will hear a confirmation tone and VIP DELETED shows in the display Key Tone From the Handset Setup Menu 1 Press the caller ID volume 6 or 5 button to scroll to the KEY TONE sub menu 2 Press mute menu OK button to enter the menu SET KEY TONE 1ON 2 OFF shows in the display 3 Use the touch tone pad on the handset to select 1 or 2 or use the caller ...

Page 29: ...ys to enter the current hour and minute then use the caller ID volume 6 or 5 to select AM or PM 6 Press the mute menu OK button to save your selection You will hear a confirmation tone and the current time shows in the display Equalizer This feature lets you to adjust the audio quality From the Handset Setup Menu 1 Press the caller ID volume 6 or 5 button to scroll to Equalizer 2 Press the mute me...

Page 30: ... the display NOTE To restore the default setting to press and release delete intercom conf when SET AREA CODE shows in the display Tone Pulse From the Handset Setup Menu 1 Press the caller ID volume 5 or 6 button to scroll to the TONE PULSE sub menu 2 Press mute menu OK button to enter the menu TONE PULSE 41TONE 2PULSE shows in the display The default setting is 1 TONE 3 Use the touch tone pad or ...

Page 31: ...l to 1YES or 2NO 4 If you select 1YES press the mute menu OK button HOLD BASE PAGE FOR 5 SECONDS THEN PRESS HANDSET PROGRAM shows in the display Your handset should be held near the base during registration process 5 Press and hold the page button on the base unit the charge in use voicemail indicator flashes Press the handset mute menu OK button REGISTERING shows in the display HANDSET X REGISTER...

Page 32: ...de registered that handset s telephone features cannot be used until the handset is re registered 4 Select NO if you do not want to de register 5 If you select 1YES press the mute menu OK button and MOVE NEAR TO BASE displays for 2 seconds then CONFIRM 1YES 2NO appears in the display 6 Press the touch tone pad to select 1YES or 2NO or use the caller ID volume 6 or 5 button to scroll to 1YES or 2NO...

Page 33: ... release the page button on the base once All handsets are de registered and HANDSET NEEDS REGISTRATION shows in the display Default Setting As you become familiar with this system you may prefer to use the system s original settings Follow the steps below to return to the factory default settings From the Handset Setup Menu 1 Pressthecaller ID volume 6 or 5 buttontoscrolltotheDEFAULT SETTING sub ...

Page 34: ...T In order to use this unit s Voice Mail Waiting Indicator VMWI feature you must subscribe to this service from your phone company The VMWI indicator on the top of the handset flashes when you receive a new message from your service provider Also it serves as a Visual Ringer function It will flash when there is an incoming call Speakerphone Operation NOTE If you are using the speakerphone remain c...

Page 35: ...com conf button until all of the digits are erased Answering Calls 1 When the phone rings press the SPEAKER button on the handset OR Pick up the handset and press the TALK button 2 When finished press END cancel to hang up NOTE Adjust the handset volume by pressing the caller ID volume 6 or 5 button during a call Call Timer After you press the TALK or SPEAKER button on the handset the built in cal...

Page 36: ... 4 Press pause button again to save and display the new selection for a few seconds Flash Call Waiting If you subscribe to the combined Call Waiting Caller ID service from your local telephone company you will receive Caller ID information if available on Call Waiting calls During a phone call you will hear a beep to indicate another call is waiting on the line and Caller ID information for the wa...

Page 37: ...ler ID volume 6 to review the newest call and scroll to older calls lower numbers NOTE You may choose from three last dialed numbers 4 Press the TALK or SPEAKER button The number dials automatically If you get a busy signal and want to keep dialing the number press the redial format button to quickly redial the number Exit Press the END cancel button to exit a menu function and return to the stand...

Page 38: ... not in TALK mode 2 Press and release the delete intercom conf button on a handset PAGING EXTENSION shows in the display 3 Use the touch tone pad to enter the handset number you want to page 1 to page Handset 1 2 to page handset 2 etc and tone to page all handsets 4 To cancel the page press the END cancel delete intercom conf or TALK button on the originating handset or press the END cancel button...

Page 39: ... maximum or minimum volume level is reached the phone beeps twice VOL 1 is minimum and VOL 5 is maximum Do Not Disturb D N D This feature allows you to turn off all the handset ringer s at once by pressing one button at the base unit even though the ringer volume of handset s has been preset 1 In the standby mode press the DO NOT DISTURB button on the base 2 The DND indicator will light and DO NOT...

Page 40: ...g handset to press the delete intercom conf button NOTE If the receiving handset does not answer within two minutes the intercom call is automatically canceled The originating handset displays NO ANSWER 5 When finished press the END cancel button or delete intercom conf button on either handset to deactivate the intercom NOTE The system is expandable up to 6 handsets by purchase of optional Model ...

Page 41: ... caller and the handsets or you may transfer the external telephone call to another handset NOTE Before you intercom page another handset you must decide whether you want to create a two way or a three way conversation Two Way Calling 1 During an external call press the delete intercom conf button and use the touch tone pad to enter the handset number you want to call NOTE The receiving handset pr...

Page 42: ...TALK or SPEAKER on the second handset during a call Transferring External Calls to Other Handsets During an external call you may transfer the external call to another handset 1 Press the delete intercom conf button on the originating handset to put an external call on hold and then page the receiving handset 2 Use the touch tone pad on the handset to select Handset You will hear a paging tone PAG...

Page 43: ...pany if you receive an incoming call and you are using the GE multi handset system a beep indicates the presence of a Call Waiting call on the line The Call Waiting Caller ID information will be displayed and stored in the history of all handsets in the system When you hear the call waiting beep in the handset receiver press the TALK or SPEAKER button to put the current call on hold and answer the...

Page 44: ...updated to let you know how many calls have been received To scroll CID records 1 Make sure the phone is OFF not in TALK mode 2 Press the caller ID volume 6 button to review the newest CID record 3 Press the caller ID volume 5 button to review the oldest CID record first Dialing a CID Number 1 Make sure the phone is OFF not in TALK mode 2 Use the caller ID volume 6 or 5 button to display the desir...

Page 45: ...croll to the desired CID record 3 Press the phone book button to store the number NOTE Press the END cancel button once to keep the previous setting making no changes and return to the menu NOTE If the selected CID record contains any information that is non numeric the unit will not allow this record to transfer to the internal user memory The handset will display UNABLE TO STORE Deleting a CID R...

Page 46: ...ny CID records Phone Book Each handset can store up to fifty records in phone book for quick dialing each record can contain a maximum of 20 digit numbers and 15 character names Review Records 1 Make sure the phone is OFF not in TALK mode 2 Press the phone book button to access the phone book sub menu 3 Use the caller ID volume 6 or 5 button to scroll to VIEW RECORDS 4 Press the mute menu OK butto...

Page 47: ...S press the 6 key once for the letter M press the 4 key 3 times for the letter I press the 8 key for the letter T press the 4 key twice for the letter H NOTE If you make a mistake press the delete intercom conf button to backspace and erase the wrong character s or number s 6 Press the mute menu OK button again to save your selection The display shows ADD TEL NUMBER 7 Use the touch tone pad to ent...

Page 48: ...to DELETE RECORDS 4 Press the mute menu OK button to confirm display will show the records 5 Use the caller ID volume 6 or 5 button or key in alphabet to move to desired record press the delete intercom conf button DELETE shows on the display 6 Press the delete intercom conf button again to confirm NOTE If you don t want to change or delete a record simply press the END cancel button or wait for o...

Page 49: ...lock is not set since power up or after power failure f Message counter has six horizontal bars flashing on the display MEMO recording g Message counter has a An flashing on the display Answering incoming calls and recording an incoming call h Message counter has LA The answering system is being accessed remotely i Message counter has En on the display English is selected as the current voice prom...

Page 50: ...set or pick up an extension phone TIP Make sure the volume on the base is set loud enough to hear your incoming calls Message Playback The message counter lets you know when you have message s or new message s To play the messages press the PLAY STOP button While a message is playing you may do the following Press the corresponding PLAY STOP button to stop the message playback Press and release sp...

Page 51: ...eviously played Messages in a mailbox 1 Make sure the phone is OFF not in TALK mode 2 Press and hold the delete button until ALL OLD MESSAGES ERASED is announced To erase a message from the handset 1 Press the mute menu OK button to go to the main menu 2 Press the caller ID volume 6 or 5 button to scroll to ANSWERER 3 Press the mute menu OK button to enter the menu press the caller ID volume 6 or ...

Page 52: ... to access the answering system ANSWERER REMOTE ACCESS shows on the display Press the PLAY STOP button to play the message When you are finished listening to your messages press the END cancel button to exit Screening Calls from the Handset Use the handset to screen calls even when you can t hear the answering system When the answering system picks up 1 Press the mute menu OK button to go to the m...

Page 53: ...nswering system s remote functions The remote feature lets you perform the following functions To Press this button Review message 1 Play back messages 2 Stop message playback 2 Erase message 0 during message playback Skip message 3 Turn off on answerer 4 Review voice menu options 7 Memory Full When answering system memory is full the system answers after 10 rings beeps and waits for you to enter ...

Page 54: ...th an optional headset hands free operation 1 Connect the headset to the headset jack on the side of the handset The handset receiver and microphone are disabled when the headset is connected 2 Adjust the headset to rest comfortably on top of your head and over your ear Move the microphone to approximately two to three inches from your mouth 3 Press the TALK button to answer a call or make calls u...

Page 55: ...ndset battery to properly charge for 16 hours prior to first use or when you install a new battery pack If you do not properly charge the phone battery performance will be compromised Battery Safety Precautions Do not burn disassemble mutilate or puncture Like other batteries of this type toxic materials could be released which can cause injury To reduce the risk of fire or personal injury use onl...

Page 56: ...you want to erase one of the 50 records stored in the phone s memory DUPLICATE NUMBER Under VIP melody feature if the desired number record was selected in any one of TEN VIP melody records before DUPLICATE NUMBER shows in the display END OF LIST Indicates that there is no additional information in CID memory ENTER NAME Prompt telling you to enter a name in one of the 50 memory locations ENTER TEL...

Page 57: ... Indicates voice mail has been retrieved from service provider NEW CALL XX XX represents the number of new CID records not reviewed NO CALLS Indicates there are no CID records in memory NO USER MEMORY Indicates the memory location contains no user memories and the user is trying to mark a specific user record for VIP MELODY OUT OF RANGE May indicate handset is too far away from the base or that th...

Page 58: ...er of messages CL blinking The voice time day stamp needs to be set Answering system is turned off An blinking The system is answering a call F blinking Answering system memory is full Six bars blinking The system is recording a memo or an announcement LA Line Access External line remote answering system Handset Sound Signals Signal Meaning A long warbling tone Signals an incoming call with ringer...

Page 59: ...d beep when you press the TALK button and the charge indicator on the base should be lit when the handset rests in the cradle If not the battery may need to be charged Place handset in charge cradle for at least 20 seconds to reset the unit Handset does not ring Make sure the handset ringer software switch is set to on The handset may be out of range of the base Move closer to the base You may hav...

Page 60: ...econds and plug the power adaptor back into the base and electrical outlet Reconnect the battery and charge for 16 hours Caller ID Solutions No Display Charge the battery for 16 hours Or replace the battery Make sure the unit is connected to a non switched electrical outlet Disconnect the power adaptor from the base and reconnect it Caller ID Error Message The unit displays this message if it dete...

Page 61: ... Make sure answering system is turned on Answering system memory may be full Erase some messages Incoming messages are incomplete An extension phone may have been lifted as a message is received Answering system memory is full Erase some messages You may have accidently pressed the play stop button during playback and stopped the message Won t respond to remote commands You must use a tone dial ph...

Page 62: ... is using the same frequency Handset battery is low You re out of range of the base General Product Care To keep your unit working and looking good follow these guidelines Avoid dropping the handset as well as other rough treatment to the phone Clean the phone with a soft cloth Never use strong cleaning agents paint thinner abrasive powder alcohol or other chemical products to clean the unit Doing...

Page 63: ...operate this product For instructions on how to obtain a replacement unit refer to the warranty included in this guide or call customer service at 1 800 448 0329 Or refer inquiries to Thomson Inc Manager Consumer Relations P O Box 1976 Indianapolis IN 46206 Attach your sales receipt to this booklet for future reference or jot down the date this product was purchased or received as a gift This info...

Page 64: ... unit Include any cables etc which were originally provided with the product We recommend using the original carton and packing materials Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the warranty period must be presented to obtain warranty service For rental firms proof of first rental is also required Also print your name and ad...

Page 65: ...bove is the only warranty applicable to this product All other warranties express or implied including all implied warranties of merchantability or fitness for a particular purpose are hereby disclaimed No verbal or written information given by Thomson Inc its agents or employees shall create a guaranty or in any way increase the scope of this warranty Repair or replacement as provided under this ...

Page 66: ...limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to you This warranty gives you specific legal rights and you also may have other rights that vary from state to state If you purchased your product outside the USA This warranty does not apply Contact your dealer for warranty information ...

Page 67: ...ccessory Information To place order have your Visa MasterCard or Discover Card ready and call toll free 1 800 338 0376 A shipping and handling fee will be charged upon ordering We are required by law to collect appropriate sales tax for each individual state country and locality to which the merchandise is being sent Items are subject to availability ...

Page 68: ...68 Index A ...

Page 69: ...69 Index ...

Page 70: ...70 Index ...

Page 71: ...71 Index ...

Page 72: ...Model 28821 00023733 Rev 0 Dom E S 07 42 Printed in China Thomson Inc 101 W 103rd Street Indianapolis IN 46290 1102 2007 Thomson Inc Trademark s Registered Marca s Registrada s ...

Page 73: ... 6 0 Cordless Handset Speakerphone User s Guide Need artwork Your new GE telephone system is EXPANDABLE up to a total of 8 handsets by purchase of optional Model 28801 handset with charge cradle Equipment Approval Information ...

Page 74: ...th this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details Notes This equipment may not be used on coin service provided by the telephone company Party lines are subject to state tariffs and therefore you may not be able to use your own telephone equipment if you are on a party line Check with your local telephone co...

Page 75: ...an radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation Privacy of Communications may not be ensured when using this product If this equipment does cause harmful interference to radio or television reception w...

Page 76: ...ransmitter For body worn operation this phone has been tested and meets the FCC RF exposure guidelines when used with the belt clip supplied with this product Use of other accessories may not ensure compliance with FCC RF exposure guidelines Information for DECT Product This 28811 telephone is compliant with the DECT 6 0 standard which operates in the 1 9GHz to 1 9GHz frequency range Introduction ...

Page 77: ...rts Checklist for model 28811 Make sure your package includes the items shown here Base Battery handset Battery compartment cover For Model 28811xx2 there will be ONE additional handset charge cradle belt ...

Page 78: ...lar jack call your local phone company to find out how to get one installed Installation Digital Security System Your cordless phone uses a digital security system to protect against false ringing unauthorized access and charges to your phone line INSTALLATION NOTE Some cordless telephones operate at frequencies that may cause or receive interference with nearby TVs microwave ovens and VCRs To min...

Page 79: ... other cordless telephones or personal computers Never install telephone wiring during a lightning storm Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations Never touch non insulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines Hand...

Page 80: ...MH which is compatible with this unit 1 Locate battery and battery door which are packaged together inside a plastic bag and are separate from the handset 2 Locate the battery compartment on the back of the handset 3 Plug the battery pack cord into the jack inside the compartment NOTE To ensure proper battery installation the connector is keyed and can be inserted only one way 4 Insert the battery...

Page 81: ...wer converter into the electrical outlet and the DC connector into the jack on the back of the base 4 Place the handset in the base cradle The charge in use voicemail indicator turns on verifying the battery is charging 5 Allow the phone to charge for 16 hours prior to first use If you don t properly charge the phone battery performance is compromised CAUTION To reduce risk of personal injury fire...

Page 82: ... monitor sound from the receiving handset NOTE For room monitoring mode to work the originating handset must NOT be on the cradle NOTE While in room monitoring mode the handsets will emit an alert tone approximately every 5 seconds if there is an incoming call You may press the SPEAKER button to quit room monitor and answer the call NOTE While in room monitoring mode the originating handset can be...

Page 83: ...set Setup Menu 1 Press the caller ID volume 6 or 5 button to scroll to the HANDSET NAME sub menu 2 Press mute menu OK button to enter the menu HANDSET NAME shows in the display 3 Use the touch tone pad to enter a name up to 15 characters More than one letter is stored in each of the number keys For example to enter Bill Smith press the 2 key twice for the letter B Press the 4 key 3 times for the l...

Page 84: ...ou will hear a confirmation tone and the new volume setting shows in the display NOTE If you turn the ringer OFF the ringer off icon shows in the display VIP Melody This features allows you to assign a specific melody to someone you want to get your attention when the person calls When a VIP melody is assigned and that person calls the unit rings the normal ring for the first ring and then follows...

Page 85: ... to the KEY TONE sub menu 2 Press mute menu OK button to enter the menu SET KEY TONE 1ON 2 OFF shows in the display 3 Use the touch tone pad on the handset to select 1 or 2 or use the caller ID volume 6 or 5 button to scroll to your selection 1ON is the default setting 4 Press the mute menu OK button to confirm and the key tone setting shows in the display Area Code From the Handset Setup Menu 1 P...

Page 86: ... unless absolutely necessary because once a handset is de registered that handset s telephone features cannot be used until the handset is re registered 4 Select NO if you do not want to de register 5 If you select 1YES press the mute menu OK button and MOVE NEAR TO BASE displays for seconds then CONFIRM 1YES 2NO appears in the display 6 Press the touch tone pad to select 1YES or 2NO or use the ca...

Page 87: ...r on Handset IMPORTANT In order to use this unit s Voice Mail Waiting Indicator VMWI feature you must subscribe to this service from your phone company The VMWI indicator on the top of the handset flashes when you receive a new message from your service provider Also it serves as a Visual Ringer function It will flash when there is an incoming call Speakerphone Operation NOTE If you are using the ...

Page 88: ...ar a beep to indicate another call is waiting on the line and Caller ID information for the waiting call shows on the handset display To connect to the waiting call press the TALK or SPEAKER button on the handset and your original call is put on hold To switch between the two calls press the TALK or SPEAKER button Last Number Redial You may redial a number up to digits long To quickly redial the l...

Page 89: ...ot hear you but you can hear them 1 Press the mute menu OK button The handset display shows MUTE ON 2 Press the mute menu OK button to cancel and return to your phone conversation Receiver Volume Control When the handset is ON in TALK mode you may adjust the receiver volume by pressing the caller ID volume 6 or 5 button There are five volume levels to choose from When the maximum or minimum volume...

Page 90: ...three way conversation Two Way Calling 1 During an external call press the delete intercom conf button and use the touch tone pad to enter the handset number you want to call NOTE The receiving handset presses the delete intercom conf button to answer the intercom call Both intercom users may speak privately The external caller will not hear the intercom conversation 2 When finished press the END ...

Page 91: ...andset receiver press the TALK or SPEAKER button to put the current call on hold and answer the incoming call Press TALK or SPEAKER again to return to the original call Receiving CID Records When you receive a call the Caller ID information is transmitted between the first and second ring The Caller ID information appears on the display while the phone rings giving you a chance to monitor the info...

Page 92: ...ins any information that is non numeric the unit will not allow this record to transfer to the internal user memory The handset will display UNABLE TO STORE Deleting a CID Record 1 Make sure the phone is OFF not in TALK mode 2 Use the caller ID volume 6 or 5 button to display the CID record you want to delete 3 Press the delete intercom conf button The display shows DELETE CALL ID 4 Press the dele...

Page 93: ...r H NOTE If you make a mistake press the delete int conf button to backspace and erase the wrong character s or number s 4 Press the mute menu OK button again to save your selection The display shows ADD TEL NUMBER 5 Use the touch tone pad to enter the telephone number up to 20 digits including pauses and press the mute menu button to confirm and advance SET MELODY sub menu 6 Use the caller ID vol...

Page 94: ...eiver and microphone are disabled when the headset is connected 2 Adjust the headset to rest comfortably on top of your head and over your ear Move the microphone to approximately two to three inches from your mouth 3 Press the TALK button to answer a call or make calls using the headset 4 To return to normal operation unplug the headset from the jack Changing the Battery CAUTION To reduce the ris...

Page 95: ... a telephone number in one of the 50 memory locations HANDSET NAME Prompt telling you to enter the user name for the registered handset HANDSET NEEDS Indicates you must register a non registered handset prior to use REGISTRATION INCOMPLETE DATA Caller information is interrupted during transmission or the phone line is excessively noisy Indicates no CID information was received you are not subscrib...

Page 96: ...reset the unit Handset does not ring Make sure the handset ringer software switch is set to on The handset may be out of range of the base Move closer to the base You may have too many extension phones on your line Try unplugging some extensions Check for a dial tone You experience static noise or fading in and out The handset may be out of range of the base Move closer to base Make sure base is n...

Page 97: ...gged into AC outlet with other electronic devices Baby monitor is using the same frequency Handset battery is low You re out of range of the base General Product Care To keep your unit working and looking good follow these guidelines Avoid dropping the handset as well as other rough treatment to the phone Clean the phone with a soft cloth Never use strong cleaning agents paint thinner abrasive pow...

Page 98: ...PS or its equivalent to Thomson Inc 11721 B Alameda Ave Socorro Texas 79927 Insure your shipment for loss or damage Thomson Inc accepts no liability in case of damage or loss A new or refurbished unit will be shipped to you freight prepaid What your warranty does not cover Customer instruction Your Owner s Manual provides information regarding operating instructions and user controls Any additiona...

Page 99: ...not apply to you This warranty gives you specific legal rights and you also may have other rights that vary from state to state If you purchased your product outside the USA This warranty does not apply Contact your dealer for warranty information Accessory Information DESCRIPTION MODEL NO Handset Replacement Battery 5 2814 AC Power converter 5 2812 Belt Clip 5 2813 Accessory Handset with Charge C...

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