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FREQUENTLY ASKED QUESTIONS
Android
Q: What Android OS version is on my Device?
A: 4.1.1
Basic Device Function
Q: Do I have to charge the battery before use?
A: You should charge the battery for at least 8 hours, but you can use the device while
it’s charging. Use the included power adapter to charge it. This model does charge via
the USB cable when connected to your PC, however, it charges
extremely slowly this way.
Q: Why is my device running slowly?
A: You have too many applications running at the same time. Use
SETTINGS / MANAGE APPS to turn some applications off.
Q: Can I use any of my personal email addresses to send/receive email?
A: Yes. To set up your existing emails as accounts on the tablet, please refer to page
18 of this manual
Media Cards
Q: Which media cards are compatible with my Device?
A: micro SD cards, sometimes known as TF cards.
Music
Q: What type of music files can I play on my device?
A:
MP2, MP3, WAV, AAC, WMA
Photos
Q: What type of photo files can I view on my device?
A: JPG, JPEG, BMP and PNG.
Video
Q: What type of video files can I play on my device?
A: MPEG1/2/4
、
MJPG
、
H263
、
H264. In addition to H264 which is supported by (720
× 480) resolution, the other video formats are supported (1280 × 720)
resolution.
Q: How do I add music / photos or video files to my device?
A: Copy the music files from your computer onto a SD card or USB storage device, and
then use the File Manager to copy the files into the device. Or, connect the unit to your
computer via USB cable and use Windows Explorer in the normal manner.
