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PRODUCT WARRANTY—Warranty Conditions of this product
Spotbuy warrants that all its products are free from defects in material and workmanship. Subject to
the conditions and limitations set out below, Spotbuy will, at its option, either repair or replace any
part of its products that prove defective by reason of improper workmanship or materials. Repaired
parts or replacement products will be provided by Spotbuy without charge for parts and labour, and
Spotbuy will |either replace it with a new one or reconditioned unit of similar or better condition or,
repair it to be functionally equivalent to a new one.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to
be of acceptable quality and the failure does not amount to a major failure.
This warranty does not cover any damage to any product that results from:
•
Improper installation, accident, or negligence.
•
Unauthorized installation of a different Android version
•
Abuse, misuse, or any unauthorised disassembly, repair, or modification.
•
Unusual physical or electrical stress or interference, failure or fluctuation of electrical power, light-
ning, static electricity, fire, or acts of nature, including use of incompatible charging devices etc.
•
Damage caused by the user or by mail or any other delivery service used to return the product to
Spotbuy.
In order to process a warranty claim, you must complete and enclose the SPOTBUY PRODUCT
RETURN FORM with the product together with proof of the date of original purchase as evidence that
shows the product is within the applicable warranty period. This is generally a copy of the invoice or
receipt. Otherwise, it becomes the discretion of Spotbuy as to whether the product is covered under
warranty.
We strongly urge you to contact [email protected] before sending the unit back for warranty.
Most of the time, we can help via email to remedy issues or answer user errors which are sometimes
considered a hardware fault. Please make sure you read the SPOTBUY PRODUCT RETURN FORM
for all the conditions of return.
In addition, Spotbuy is not responsible for any data recovery in the event of a defective flash memory that
may be part of the product. The product must be used with devices that conform to the recommended
industry standards. Spotbuy will not be liable for damages resulting from a third party device that causes
the product to fail. Spotbuy shall in no event be liable for any consequential, indirect, or incidental dam-
ages, lost profits, lost business investments, lost goodwill, or interference with business relationships as
a result of lost data. Spotbuy is also not responsible for damage or failure to any third party equipment,
even if Spotbuy has been advised of this possibility. This limitation does not apply to the extent that it is
illegal or unenforceable under applicable law.
Duration of Warranty
12 month warranty – Spotbuy provides a 12 month “back to base” warranty on all its products calculated
from the purchase date of the product as shown on the invoice or receipt. Any other warranties - as
stated on product packaging.
Charges for Repairs
Free Of Charge - If the product is within the warranty period, should it fail under normal use in the
recommended environment due to improper workmanship or materials, Spotbuy will repair the product or
replace it with a comparable one without any charge for parts and labour. Delivery charges are as per the
SPOTBUY PRODUCT RETURN FORM, which can be downloaded from www.spotbuy.com.au.
DO NOT USE ANY VERSION OF THE SPOTBUY PRODUCT RETURN FORM YOU MAY FIND
ELSEWHERE ON THE INTERNET.
