Gazelle Makki Series, User Manual

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Gazelle Makki Manual | 63
Troubleshooting and repairs
6.3 FAQ (questions and solutions)
Question / Fault Remedy
Battery
The battery won’t charge. Check whether the battery is connected properly and whether the mains socket works. Follow the cor-
rect connection sequence:
•
First connect the charger to the mains socket;
•
Then connect the battery to the charger.
Never connect the battery directly to a mains socket.
•
Check that the battery terminals are not dirty.
The battery no longer
charges fully. Contact a Gazelle specialist.
The range is insufficient. The following factors can affect the range:
Load, tyre pressure, cycling conditions, climate conditions, rider actively cycling and gear-shifting
behaviour.
Drive Unit
The drive unit is making a
grating noise. Check whether the bolts of the drive unit are greased.
•
Add grease to the tops of the bolts on the rear of the chain case bracket
•
Check the torque of the bolts (35Nm).
The motor seems to be
holding back. Contact a Gazelle specialist.
PTC-0454 Gazelle - Makki EN.book Page 63