Gateway Solo 1150, User Manual

Page: 161 / 204

Troubleshooting
155
Hard drive
You receive an “Insufficient disk space” error message
■
Delete unnecessary files from the hard drive using Disk Cleanup. For
more information, see “Using Disk Cleanup” on page 132.
■
Empty the Recycle Bin by right-clicking the
Recycle Bin
icon and selecting
Empty Recycle Bin
from the pop-up menu.
■
If possible, save your files to another disk or drive.
■
If the hard drive is full, copy any files not regularly used to diskettes or
other backup media, then delete them from the hard drive.
You receive a “Data error” message
■
This may be the result of a defective area on the hard drive. To fix hard
drive problems, run the ScanDisk program. For more information, see
“Scanning the hard drive for errors” on page 133.
The hard drive cannot be accessed, or you receive a “General failure
reading drive C” error message
■
If a diskette is in the diskette drive, eject it and restart the computer.
■
Make sure that the hard drive is correctly installed. Remove it, firmly
reinsert it, then restart your computer. For more information, see
“Replacing the hard drive” on page 122.
■
If your computer has been subjected to static electricity or physical shock,
you may need to reinstall the operating system. For more information
about reinstalling the operating system, “Reinstalling Windows Me” on
page 147.
Internet
You cannot connect to the Internet
■
Make sure your computer is connected to the telephone line and the
telephone line has a dial tone. Use the Setup poster to make sure that
the connections have been made correctly.
Caution All deleted files will be lost when you empty the
Recycle Bin.