Gateway M-6882h, Reference Manual

Page: 126 / 166

CHAPTER 9: Troubleshooting
118
Connecting to a Web site takes too long
Many factors can affect Internet performance:
•
The condition of the telephone lines in your residence or
at your local telephone service
•
The condition of the Internet computers to which you
connect and the number of users accessing those
computers
•
The complexity of graphics and multimedia on Web
pages
•
Having multiple Web browsers open, performing
multiple downloads, and having multiple programs
open on your notebook
People are sending you e-mail messages, but you have not
received any mail
•
Click the receive button in your e-mail program.
•
Make sure that your account with your Internet service
provider (ISP) is set up correctly. Contact your ISP for
technical support.
Keyboard
A keyboard character keeps repeating or you see a
“Keyboard stuck” or “Key failure” error message
•
Make sure that nothing is resting on the keyboard.
•
Make sure that a key is not stuck. Press each key to
loosen a key that might be stuck, then restart your
notebook.
You are pressing a letter key and a number appears on the
screen
•
The numeric keypad is turned on. For more information
about using your keyboard, see
“Using the keyboard” on
page 26 .
An external keyboard does not work
•
Make sure that the keyboard cable is plugged in
correctly.
•
Remove all extension cables and switchboxes.
•
Clean the keyboard by using an aerosol can of air with
a narrow, straw-like extension to remove dust and lint
trapped under the keys.