Gateway M-6882h, Reference Manual

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CHAPTER 9: Troubleshooting
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Some music CDs have copy protection software. You may
not be able to play these CDs on your notebook.
•
Your notebook may be experiencing some temporary
memory problems. Shut down and restart your
notebook.
•
Clean the disc. For more information, see “Cleaning CDs
or DVDs” on page 87 .
An audio CD does not produce sound
•
Make sure that the CD label is facing up, then try again.
•
Some music CDs have copy protection software. You may
not be able to play these CDs on your notebook.
•
Make sure that the volume control on your notebook is
turned up. For more information about using your
volume control, see
“Adjusting the volume” on page 45 .
•
Make sure that the Windows volume control is turned
up. For instructions on how to adjust the volume control
in Windows, see
“Adjusting the volume” on page 45 .
•
Make sure that Mute controls are turned off.
•
If you are using the built-in speakers, make sure that
nothing is plugged into the headphone jack on the
notebook. For the location of the headphone jack, see
“Front” on page 6 .
•
If you are using powered speakers, make sure that they
are plugged in and turned on.
•
Clean the disc. For more information, see “Cleaning CDs
or DVDs” on page 87 .
•
Your notebook may be experiencing some temporary
memory problems. Shut down and restart your
notebook.
•
Reinstall the audio device drivers. For more information,
see
“Recovering pre-installed software and drivers” on
page 91 .
A DVD movie will not play
•
Make sure that the label or side you want to play is facing
up, then try again.
•
Shut down and restart your notebook.
•
Clean the DVD. For more information, see “Cleaning CDs
or DVDs” on page 87 .
•
Make sure that the disc’s regional code and your DVD
drive’s regional code match.
•
Make sure that a DVD player program has been installed
on your notebook. For instructions on playing a DVD, see
“Playing music and movies” in your online
User Guide .